Keystone Payments Review
Merchant Maverick's Rating: (3 out of 5)
Last Updated: April 11th, 2010.
Overview:
Keystone Payments has been around since 2005. They scored pretty low in my book, just because they miss the mark on quite a few of my review criteria.
It seems like they're pretty old school in the way they do business, but that's interesting because they've only been around since 2005. What I mean by "old school" is that they don't have much of the transparency and social media components in place that us spoiled merchants are getting used to. 
I couldn't find any testimonials, I wasn't able to dig up a Facebook or Twitter profile, and I couldn't find a blog anywhere on their site. They don't have a BBB account, nor do they have a secured digital application either. It also took some digging on my part to figure out where exactly they're located as their full business address is not listed on www.keystonepayments.com.
All the above can be corrected pretty easily, and will up the Keystone Payments rating by quite a bit, but for now, it's 3 out of 5.
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Date Established:
2005.
Location:
Los Angeles, California.
Domain Name(s):
www.keystonepayments.com.
Parent/Partner Company:
Doesn't look like Keystone Payments is a subsidiary of any other company.
Type:
Registered ISO/MSP.
Acquiring Bank(s) (Acquirer):
JP Morgan Chase Bank.
Payment Processor(s):
First Data.
Payment Gateway(s):
Authorize.Net or USA ePay.
Trust Symbols:
I couldn't find a BBB profile for Keystone Payments.
Negative Reviews:
None found.
Common Complaints:
None.
Verifiable Testimonials/References:
None found.
Security/Privacy:
Doesn't look like the Keystone Payments website is secured, but they don't have an online application either. The app is a downloadable pdf document.
Customer Service:
Have you worked with Keystone Payments? Feel free to leave us your review.
Contract Duration:
3-years.
Cancellation Fee:
$250.
Interchange-Plus Pricing:
Interchange-plus is offered by Keystone Payments.
Seasonal Downtime:
Seasonal downtime is also offered by Keystone.
Product/Service Offering:
Retail (Credit/Debit), Point-Of-Sale (POS), Terminals, Internet (e-Commerce), eCheck, Gift Cards, Mail Order/Telephone Order (MOTO), Mobile/Wireless.
Product/Service Specialty:
Focused on servicing clients located in the South West.
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