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Meridian Merchant Services Review
Merchant Maverick's Rating: (3 out of 5)
Last Updated: April 18th, 2010.
Overview:
From what I can tell, Meridian Merchant Services (MMS) is a pretty small ISO/MSP. I tried to check their website traffic data on Compete.com to no avail. When Compete doesn't have any traffic data on a site, it's usually because that site isn't getting much traffic. 
Regardless, I actually like these smaller outfits, they have more ability to pay attention to their customers rather than letting you get lost in the sea of other merchants, but there are a few things that I don't like about MMS.
They don't have any social media profiles (i.e. Facebook and Twitter), they charge a cancellation fee of $300 and they don't really have supporting or educational information on their website.
Read below to learn more about Meridian Merchant Services. I gave them a 3 out of 5 for now.
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Date Established:
2005.
Location:
Savannah, Georgia.
Domain Name(s):
www.mmsiso.com.
Parent/Partner Company:
No parent or partner companies for Meridian Merchant Services.
Type:
They claim to be a registered ISO/MSP, but I couldn't find them on the Visa ISO/MSP list.
Acquiring Bank(s) (Acquirer):
HSBC Bank & Bank of America.
Payment Processor(s):
First Data.
Payment Gateway(s):
Authorize.Net.
Trust Symbols:
I wasn't able to find a BBB profile for Meridian Merchant Services, so we'll have to look elsewhere for possible complaint data.
You can find the MMS corporate info here.
Security/Privacy:
No on-site security features (i.e. McAfee, Security Metrics etc...).
Customer Service:
I haven't worked directly with MMS. This is where your personal experiences would be helpful.
Contract Duration:
There is a 3-year contract that you have to sign.
Cancellation Fee:
Depends on which processor they put you under, but usually around $300.
Interchange-Plus Pricing:
Interchange-plus is offered, but does depend on your monthly processing volume.
Seasonal Downtime:
Seasonal downtime is not offered by MMS.
Negative Reviews:
None found.
Common Complaints:
None.
Verifiable Testimonials/References:
The MMS site has about three good testimonials. I contacted all three, but didn't receive a response from any of them.
Product/Service Offering:
Retail (Credit/Debit), e-Commerce, Mail Order/Telephone Order (MOTO), Wireless.
Product/Service Specialty:
None.
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