National Merchant Bancard Review
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I was a little confused when trying to review National Merchant Bancard (NMB). They’ve spread their business across so many different domain names, entities and independent agents, it makes me wonder how they can keep track of everything…they probably can’t.
I’m not a big fan of ISOs that heavily promote their own independent agent program. By doing so, NMB is pretty much outsourcing its sales process. What that does, is it gives every yahoo with a business license the opportunity to sell NMB merchant accounts. I’m not saying that all independent agents are bad, but I do wonder why agent programs are even necessary. There are plenty of merchant service providers out there that don’t have their own agent programs, because they believe that it reduces their ability to service their customers.
My word of advice to all merchants is to find an ISO that doesn’t have their own independent agent program. Visit my merchant account comparison chart to see your options.
NMB doesn’t have a BBB profile yet, but hopefully they’ll set one up. I’d also like to see some testimonials listed on their site.
The one good thing about NMB is that they don’t have very many negative reviews against them, but keep in mind that they’ve only been around since 2008, and because they have so many independent agents, those negative reviews could be listed under the agents business name and not NMB.
Considering both the good and the bad, I’ll give NMB a 3.5 out of 5.
Alright, you ready for this? Here it goes…
- www.cardserviceunion.com (Now a First Data Company)
- www.merchantlane.com (Now a First Data Company)
All of the above domains are either current affiliates or were previously affiliated with National Merchant Bancard. So, when you’re doing your research, keep that in mind.
Registered MSP/ISO of HSBC Bank USA, National Association, Buffalo, NY.
Unfortunately for them, they don’t have any trust symbols associated with their brand.
You can find their business license here.
No third-party security features (i.e. McAfee, Verisign etc…) on the National Merchant Bancard site.
I sent them an email in regards to their contract terms and cancellation fee. They did respond within a day or so, and their responses to both contract terms and seasonality are written below.
6-month initial contract, then month-to-month.
NMB does not offer seasonal downtime.
Couldn’t really find anything on them, except for this thread at Scam.com but that could be because they’re a newer company. I’ll keep my eyes peeled though.
None as of this review.
I couldn’t find any testimonials on the NMB site.
Retail, Gift Cards & Loyalty, Check Processing, e-Commerce, Mail/Telephone, Cash Advance.
None in particular.
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