Premier Merchant Processing Review

Merchant Maverick's Rating: (3.5 out of 5)

Last Updated: April 28th, 2010.

Overview:
Premier Merchant Processing (PMP) is a small firm operating out of New York. Their domain name is actually www.processpremier.com, just in case you're wondering. Everything looks pretty decent with these guys.

You already know how much I like smaller firms, so that's a plus, and I like the fact that PMP offers both interchange-plus pricing and seasonal downtime.

I prefer to deal with ISO/MSPs that don't have contract terms or early cancellation fees, but they're hard to find and PMP isn't one of them. The fee is $250, which is about industry average.

Don't try and look for any testimonials, because you won't find them...at least not as of this review. So, you might want to ask for some references. They're also missing some social media profiles that would help add a face to the name. They do have a Facebook page, but it's pretty dead right now.

PMP is a newer company, so of course I'll be watching for any changes, but until then they get a 3.5 out of 5.

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Date Established:
2005.

Location:
Levittown, New York.

Domain Name(s):
www.processpremier.com.

Parent/Partner Company:
No parent or partner companies for PMP.

Type:
Registered ISO/MSP.

Acquiring Bank(s) (Acquirer):
Harris Bank.

Payment Processor(s):
Unknown.

Payment Gateway(s):
Authorize.Net or LUCY payment gateway.

Do you need help setting up your payment gateway? Click here.

Trust Symbols:
The PMP BBB profile has an "A-" rating as of this review with 6 complaints in the last 36 months.

Negative Reviews:
Nothing that I could find.

Common Complaints:
None.

Verifiable Testimonials/References:
No testimonials.

Security/Privacy:
No on-site security features (i.e. Verisign, McAfee, TRUSTe).

Customer Service:
Haven't had a chance to deal with them personally, besides a couple back and forth emails. If you've worked with them, don't forget to give us an update below.

Contract Duration:
3-year contract term.

Cancellation Fee:
$250 early cancellation fee.

Interchange-Plus Pricing:
PMP does offer interchange-plus pricing.

Seasonal Downtime:
They offer seasonal downtime as well.

Product/Service Offering:
Credit/Debit, EBT, Gift/Loyalty, e-Check Processing, POS.

Product/Service Specialty:
None.

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