Process America Review
Merchant Maverick's Rating: (4 out of 5)

Last Updated: April 17th, 2010.
Overview:
Process America (PA) is based out of Canoga Park, California and has been in business since 2003. Not much to say here, so you'll find most of the good info in the subsections below.
I will say that I gave Process America a 4 out of 5 for a few reasons. They could have easily increased their rating if they had some decent testimonials on their site. Also, a good social media presence (i.e. Twitter, Facebook, Blog etc...) would have been a definite plus as well.
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Date Established:
2003.
Location:
Canoga Park, California.
Domain Name(s):
www.process4america.com.
Parent/Partner Company:
Doesn't look like PA is a subsidiary of any other company.
Type:
Registered ISO/MSP.
Acquiring Bank(s) (Acquirer):
Harris Bank.
Payment Processor(s):
TSYS (Vital).
Payment Gateway(s):
Connect-N-Pay.
Trust Symbols:
The Process America BBB profile has an "A+" rating as of this review, with 0 complaints in the last 36 months. They are also a part of the BBB TrustLink community, so check back often to see if any past merchants have left any reviews.
Negative Reviews:
None found.
Common Complaints:
None.
Verifiable Testimonials/References:
I wasn't able to find any testimonials on the Process America website.
Security/Privacy:
No third-party security (i.e. McAfee, Verisign or Truste), but they also don't collect the type of information that would require it.
Customer Service:
Have you worked with Process America before? Feel free to leave us your review.
Contract Duration:
3-years.
Cancellation Fee:
I was told that if one of their independent sales agents adds a cancellation fee to your contract, then PA will waive it for you. Be sure to speak to them about it first though.
Interchange-Plus Pricing:
Interchange-plus is offered by Process America but only for certain merchants. High risk merchants need not apply.
Seasonal Downtime:
Seasonal downtime is also offered by Process America. They'll allow for deactivation and reactivation 3-4 times per year.
Product/Service Offering:
Retail (Credit/Debit), Internet Processing (e-Commerce), ATM, Check Guarantee, Gift & Loyalty, Wireless/Mobile, High Risk Merchant Accounts.
Product/Service Specialty:
None.
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