Comments on: Tribul Merchant Services Review http://www.merchantmaverick.com/reviews/tribul-merchant-services-review/ Merchant Account Comparison Reviews and Ratings Fri, 03 Feb 2012 19:26:20 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: MARIA L VALDEZ http://www.merchantmaverick.com/reviews/tribul-merchant-services-review/comment-page-1/#comment-7457 MARIA L VALDEZ Thu, 12 Jan 2012 22:17:15 +0000 http://www.merchantmaverick.com/?p=347#comment-7457 It has been since october that i sent thier machine to them and i have not received a credit for the machine i have constantly call the company and they have just been giving me the run around i have cancelled the service with them but they still charged me the annual fee.<table class="ratings"><tr><td class="rating_label">User Rating</td><td class="rating_value">Not Rated</td></tr></table> It has been since october that i sent thier machine to them and i have not received a credit for the machine i have constantly call the company and they have just been giving me the run around i have cancelled the service with them but they still charged me the annual fee.
User Rating Not Rated
]]> By: Michael Lang http://www.merchantmaverick.com/reviews/tribul-merchant-services-review/comment-page-1/#comment-7316 Michael Lang Wed, 04 Jan 2012 21:01:24 +0000 http://www.merchantmaverick.com/?p=347#comment-7316 They are SCAMS SCAMS SCAMS. My contract stated no annual fees and they took $198, they are thieves, thieves, don't do business with this company. They are a huge thief... I don't even give them a one star. They need money they are taking out of business owners accounts and they won't refund.<table class="ratings"><tr><td class="rating_label">User Rating</td><td class="rating_value">Not Rated</td></tr></table> They are SCAMS SCAMS SCAMS. My contract stated no annual fees and they took $198, they are thieves, thieves, don’t do business with this company. They are a huge thief… I don’t even give them a one star. They need money they are taking out of business owners accounts and they won’t refund.
User Rating Not Rated
]]> By: Erica Ali http://www.merchantmaverick.com/reviews/tribul-merchant-services-review/comment-page-1/#comment-5704 Erica Ali Tue, 11 Oct 2011 13:22:05 +0000 http://www.merchantmaverick.com/?p=347#comment-5704 I wish I would have reviewed this site. The same has been happening to me, debits have been made for a service I never requested. I was in the process of gaining a POS System from a company that informed me that Tribul Merchant Svs. is whom I must switch with in order to use their equipment. I was sent several forms to sign, in which I naively signed and returned to the representive with the POS Company. I decided to cancel the POS System due to numerous issues with the installation, however Tribul Merchant Services was faithfully debiting fees from my personal checking account, and has continued. I have contacted [name removed], an Attorney with Tribul in assisting me in gaining my funds back, and canceling this account. I am hopeful that I can be assisted if not, I will be left with the decision to close out my account to avoid any further debits from my account. This has been a lesson for me.<table class="ratings"><tr><td class="rating_label">User Rating</td><td class="rating_value">Not Rated</td></tr></table> I wish I would have reviewed this site. The same has been happening to me, debits have been made for a service I never requested. I was in the process of gaining a POS System from a company that informed me that Tribul Merchant Svs. is whom I must switch with in order to use their equipment. I was sent several forms to sign, in which I naively signed and returned to the representive with the POS Company. I decided to cancel the POS System due to numerous issues with the installation, however Tribul Merchant Services was faithfully debiting fees from my personal checking account, and has continued. I have contacted [name removed], an Attorney with Tribul in assisting me in gaining my funds back, and canceling this account. I am hopeful that I can be assisted if not, I will be left with the decision to close out my account to avoid any further debits from my account. This has been a lesson for me.
User Rating Not Rated
]]> By: Marian & Thierry Phillips http://www.merchantmaverick.com/reviews/tribul-merchant-services-review/comment-page-1/#comment-4256 Marian & Thierry Phillips Wed, 27 Jul 2011 19:30:45 +0000 http://www.merchantmaverick.com/?p=347#comment-4256 Latest update: within a few days of my last post they sent the account to a collection agency. We paid the early termination fee to the agency as Tribul would no longer deal with us. We are still being charged the$5 per month and will probably need to close that bank account to get it to stop.<table class="ratings"><tr><td class="rating_label">User Rating</td><td class="rating_value">Not Rated</td></tr></table> Latest update: within a few days of my last post they sent the account to a collection agency. We paid the early termination fee to the agency as
Tribul would no longer deal with us. We are still being charged the$5 per month and will probably need to close that bank account to get it to stop.
User Rating Not Rated
]]> By: Marian & Thierry Phillips http://www.merchantmaverick.com/reviews/tribul-merchant-services-review/comment-page-1/#comment-3620 Marian & Thierry Phillips Fri, 13 May 2011 00:41:03 +0000 http://www.merchantmaverick.com/?p=347#comment-3620 Our ordeal with Tribul began in late summer 2010. An agent, Yankee, contacted us and led us to believe he was calling from our current processing company with a new offer as the company was changing names. According to him, he could negotiate a better deal for us. Our contract with the other company was ending at the same time. A new machine would be sent. We never received any information from the agent or Tribul, no set up info, we didn't even have the contract or contact information. By the end of SEPT, we began to billed by both companies. We called the number that Yankee had called us from and only got voice mail, which we repeatedly left. Called Tribul, they acted like they had never heard of him. Discussions with a supposed supervisor were fruitless. We repeatedly asked to have a copy of the contract mailed. We were told it was mailed as well as information on canceling, termination fees etc. We went ahead paying the monthly fee, still hoping this could all be sorted out. This month, May 2011, they attempted to take $500 from our account and told us we were being cancelled due to inactivity. It appears we are stuck with that fee as well as the aggravation of months of calling them to try and resolve it. Our next step will be the BBB. As well as other online options. More details on our battle in a few days.<table class="ratings"><tr><td class="rating_label">User Rating</td><td class="rating_value"><img src="http://www.merchantmaverick.com/wp-content/plugins/review-site/star.gif" alt="1" /><img src="http://www.merchantmaverick.com/wp-content/plugins/review-site/star-empty.gif" alt="1" /><img src="http://www.merchantmaverick.com/wp-content/plugins/review-site/star-empty.gif" alt="1" /><img src="http://www.merchantmaverick.com/wp-content/plugins/review-site/star-empty.gif" alt="1" /><img src="http://www.merchantmaverick.com/wp-content/plugins/review-site/star-empty.gif" alt="1" /></td></tr></table> Our ordeal with Tribul began in late summer 2010. An agent, Yankee, contacted us and led us to believe he was calling from our current processing company with a new offer as the company was changing names. According to him, he could negotiate a better deal for us. Our contract with the other company was ending at the same time. A new machine would be sent. We never received any information from the agent or Tribul, no set up info, we didn’t even have the contract or contact information. By the end of SEPT, we began to billed by both companies. We called the number that Yankee had called us from and only got voice mail, which we repeatedly left. Called Tribul, they acted like they had never heard of him. Discussions with a supposed supervisor were fruitless. We repeatedly asked to have a copy of the contract mailed. We were told it was mailed as well as information on canceling, termination fees etc. We went ahead paying the monthly fee, still hoping this could all be sorted out. This month, May 2011, they attempted to take $500 from our account and told us we were being cancelled due to inactivity. It appears we are stuck with that fee as well as the aggravation of months of calling them to try and resolve it.

Our next step will be the BBB. As well as other online options. More details on our battle in a few days.
User Rating 11111
]]> By: Merchant Maverick Admin http://www.merchantmaverick.com/reviews/tribul-merchant-services-review/comment-page-1/#comment-3212 Merchant Maverick Admin Thu, 31 Mar 2011 18:08:21 +0000 http://www.merchantmaverick.com/?p=347#comment-3212 Thanks Dan. Can you tell me why exactly you think my rating is wrong? Also, can you give us some examples of the alternate names?<table class="ratings"><tr><td class="rating_label">User Rating</td><td class="rating_value">Not Rated</td></tr></table> Thanks Dan. Can you tell me why exactly you think my rating is wrong? Also, can you give us some examples of the alternate names?
User Rating Not Rated
]]> By: Dan http://www.merchantmaverick.com/reviews/tribul-merchant-services-review/comment-page-1/#comment-3210 Dan Thu, 31 Mar 2011 15:31:40 +0000 http://www.merchantmaverick.com/?p=347#comment-3210 Your rating is wrong about Tribul. The newest thing these processors are doing is changing their names once they get enough complaints under a certain name. You need to follow the name changes on all of these companies. Do you really think that any of these companies changes their tactics because they simply change their names?<table class="ratings"><tr><td class="rating_label">User Rating</td><td class="rating_value">Not Rated</td></tr></table> Your rating is wrong about Tribul. The newest thing these processors are doing is changing their names once they get enough complaints under a certain name. You need to follow the name changes on all of these companies. Do you really think that any of these companies changes their tactics because they simply change their names?
User Rating Not Rated
]]> By: Susie Marin http://www.merchantmaverick.com/reviews/tribul-merchant-services-review/comment-page-1/#comment-1508 Susie Marin Thu, 05 Aug 2010 19:33:30 +0000 http://www.merchantmaverick.com/?p=347#comment-1508 <img src="http://www.merchantmaverick.com/wp-content/uploads/2010/03/authenticated-review.png" alt="" title="authenticated-review" width="194" height="36" class="alignnone size-full wp-image-4798" /> THEY ARE CROOKS FOR SURE! Not only can you NEVER get a hold of someone who can help you, but they drew out the 198.00 out of my checking account which overdrew my account. My bank charged me 300.00 in OD charges which Tribul promised to refund first 10 days, then 30, 60, 90!! Haven't seen the money. I just received an "addendum" to my contract that was backdated a month, telling me they were now going to charge me a 500.00 early termination fee! I had NO early termination fee or annual fee...there were another list of fees in which they were planning to add. I had to close my checking account so I could cancel with them..Horrible company..BEWARE!<table class="ratings"><tr><td class="rating_label">User Rating</td><td class="rating_value">Not Rated</td></tr></table>

THEY ARE CROOKS FOR SURE! Not only can you NEVER get a hold of someone who can help you, but they drew out the 198.00 out of my checking account which overdrew my account. My bank charged me 300.00 in OD charges which Tribul promised to refund first 10 days, then 30, 60, 90!! Haven’t seen the money. I just received an “addendum” to my contract that was backdated a month, telling me they were now going to charge me a 500.00 early termination fee! I had NO early termination fee or annual fee…there were another list of fees in which they were planning to add. I had to close my checking account so I could cancel with them..Horrible company..BEWARE!
User Rating Not Rated
]]> By: Chris Williams http://www.merchantmaverick.com/reviews/tribul-merchant-services-review/comment-page-1/#comment-1148 Chris Williams Mon, 14 Jun 2010 17:00:44 +0000 http://www.merchantmaverick.com/?p=347#comment-1148 <img src="http://www.merchantmaverick.com/wp-content/uploads/2010/03/authenticated-review.png" alt="" title="authenticated-review" width="194" height="36" class="alignnone size-full wp-image-4798" /> I joined Tribul in 2008, the agent was BPS Worldwide. I negotiated no annual fee or monthly minimum other than the monthly $5 statement. In January 2008 Tribul debited by account $99 for an annual fee. When I protested they made me put my request for a refund in writing. They returned the funds. In January 2010 they debited my account $198, again for the annual fee. When I protested they promised they would return my money in two weeks but did not. I contacted them repeatedly but either got voice mail or was transferred to Cynergy Data who said Tribul was an agent and they (Cynergy) were not responsible for the erroneous debit. I considered legal action but I am not located in New York so it made filing a suit complicated. So I canceled the account and chalked it up to a $198 lesson in the need to do more research when handing over access to my bank account. Hopefully my lesson will save someone else $198 if they are considering Tribul. Stay well away from these guys!<table class="ratings"><tr><td class="rating_label">User Rating</td><td class="rating_value">Not Rated</td></tr></table>

I joined Tribul in 2008, the agent was BPS Worldwide. I negotiated no annual fee or monthly minimum other than the monthly $5 statement.

In January 2008 Tribul debited by account $99 for an annual fee. When I protested they made me put my request for a refund in writing. They returned the funds.

In January 2010 they debited my account $198, again for the annual fee. When I protested they promised they would return my money in two weeks but did not.

I contacted them repeatedly but either got voice mail or was transferred to Cynergy Data who said Tribul was an agent and they (Cynergy) were not responsible for the erroneous debit.

I considered legal action but I am not located in New York so it made filing a suit complicated. So I canceled the account and chalked it up to a $198 lesson in the need to do more research when handing over access to my bank account.

Hopefully my lesson will save someone else $198 if they are considering Tribul. Stay well away from these guys!
User Rating Not Rated
]]> By: The Merchant Maverick http://www.merchantmaverick.com/reviews/tribul-merchant-services-review/comment-page-1/#comment-253 The Merchant Maverick Wed, 03 Feb 2010 21:33:27 +0000 http://www.merchantmaverick.com/?p=347#comment-253 Really? What was the $198 for? Did they give you an explanation? Btw, thanks for leaving your full name and company info. It's always good for my readers to be able to see that the comments being left here are from actual business owners.<table class="ratings"><tr><td class="rating_label">User Rating</td><td class="rating_value">Not Rated</td></tr></table> Really? What was the $198 for? Did they give you an explanation?

Btw, thanks for leaving your full name and company info. It’s always good for my readers to be able to see that the comments being left here are from actual business owners.
User Rating Not Rated
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