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5 Lessons Learned In A Month Of Reviewing Merchant Accounts

    Rose Holman
  • UPDATED

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Rose Holman

Rose Holman

Writer
Rose Holman is a writer, blogger, and educator from Portland, OR with an MA in Teaching from Western Oregon University. She enjoys educating SMB owners about the complicated (and notoriously sketchy) world of payment processing. Since starting at Merchant Maverick in 2016, she has also added eCommerce software to her areas of expertise.
Rose Holman
View Rose Holman's professional experience on LinkedIn.

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1 Comment

Responses are not provided or commissioned by the vendor or bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the vendor or bank advertiser. It is not the vendor or bank advertiser's responsibility to ensure all posts and/or questions are answered.

    Joseph Mohr

    I not only feel that I was ripped off, I can prove it. For seven years we used CPN for our MSP and over all the pricing was not too bad. However, when the time came to change out our terminal for one that accepted Chip cards, we found out that we had been paying $95 a MONTH to “lease” a terminal that would have cost less than $200 to buy. CPN wanted us to buy a terminal rather than lease so I called the number they provided. Apparently when you call the number it automatically means you have ordered the terminal (a VeriFone VX 520). Never mind that the terminal they sent will not allow you to input tips (a must in my business). Once I found out that I couldn’t use the terminal I emailed them to cancel and not send it. They sent it anyway and now I am stuck (cPN will not allow me to return it)with a terminal that I don’t want and can’t use. Grrrr.

      This comment refers to an earlier version of this post and may be outdated.

    Comments are closed.

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    Merchant Maverick’s ratings are editorial in nature, and are not aggregated from user reviews. Each staff reviewer at Merchant Maverick is a subject matter expert with experience researching, testing, and evaluating small business software and services. The rating of this company or service is based on the author’s expert opinion and analysis of the product, and assessed and seconded by another subject matter expert on staff before publication. Merchant Maverick’s ratings are not influenced by affiliate partnerships.

    Our unbiased reviews and content are supported in part by affiliate partnerships, and we adhere to strict guidelines to preserve editorial integrity. The editorial content on this page is not provided by any of the companies mentioned and has not been reviewed, approved or otherwise endorsed by any of these entities. Opinions expressed here are author’s alone.

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