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When it comes to refunds, the interplay between a merchant and customer can be a tense one, or it can be an opportunity to build trust. What most merchants and customers alike may not be aware of is that merchants often have to deal with extra costs with every return. A merchant may be on […]

The transition to EMV chip cards began several years ago, and while adoption continues to pick up steam here in the states, we have a ways to go to catch up. While the rest of the world has been much quicker to adopt EMV (circa 2005 for Europe), the U.S. is dragging its proverbial heels. […]

If you are a small business owner, your passion probably lies somewhere other than payment security — and that’s okay. While the topics of PCI compliance, data breaches, fines, and the like can make even the most even-tempered among us a little twitchy and tense, this subject doesn’t have to be stressful. If you find […]

So you’re getting ready for business launch and you’re officially ready for business — almost. You still have a few big things left to decide. One big question lingers — Do you need a point of sale (POS) or can you settle with a cash register? The answer depends on how you answer other questions […]

If you landed on this post, you’re probably checking out payment processing options for your small business. Understanding terms such as “payment service provider” or “merchant account” — phrases that are sometimes used incorrectly or even interchangeably — can be a bit overwhelming. We get it. That’s why in this post, we are not only […]

Whether you are sticking a toe in the waters of eCommerce or you already have an established presence online, there’s never been a better time to time to start selling all of your products right from Facebook. If you are a newbie to the online selling game, starting a Shopify Facebook Store is undoubtedly one […]

When a merchant signs up for a new Square account to start processing payments, many times the focus isn’t on the other features; it’s on getting paid — and rightfully so. But after signing into your account for the first time, it may become evident to you that there is a lot more to Square […]

While tokenization in the payment security space may be relatively new, evolving, and even somewhat complicated, the concept of substituting one bit of information for another to protect something is anything but new. Tokenizing protects sensitive or personal data by replacing it with a “token” — a code word, essentially, though that might be oversimplifying […]

We all know and love our Short Messaging Service (SMS) — better known simply as the text message. But did you know that you can start taking SMS payments for your business? And that it is relatively easy to get started? In the United States, we are just now warming up to the idea of […]

If you need a simple and accessible way to take payments, keep orders moving, and make it easy for your customers to buy, then keep reading. In this post, I’m going to show you why I think Square offers one of the best ways you can experiment with online selling, and it brings along plenty of room for growth when you’re ready, too.