Author Page for Hsin-Wei Luang

If you own a tech support business and wish to take credit card payments, you might be surprised to hear that there is such a thing as a “tech support merchant account.” But it’s true. IT services businesses receive unique treatment when it comes to taking credit card payments. In fact, there are merchant account providers who specialize in high-risk merchant accounts for tech support. Read on for a look at the best merchant accounts for tech support.

A First Data contract can be hard to cancel right away. The main problem is that it has an early termination fee (ETF), which could get pretty hefty if you cancel at the wrong time. To pay less of the ETF, you might have to wait a few months. But there are other obstacles as well. In this article, we’ll explain how the cancellation process typically works. You’ll still have to read some of that contract, but we’ll help you find the relevant parts more quickly for quick lookups.

Friendly fraud occurs in connection with a chargeback claim. How can fraud be perpetrated through chargebacks, and is there anything you, the merchant, can do to prevent this type of fraud? Read on to find out.

If you’re ever curious about what card networks, card associations, or card brands are, and what these entities actually do (other than make you pay fees of various sorts), you’re at the right place. We’ll explain what card networks are, give you a little history about each, and provide a general framework for understanding how they fit into the business of credit card processing.

If you accept credit cards in person, you need a credit card machine. Learn more about the types of terminals available and how you can go about finding the right one for your business.

Business owners need to be proactive in managing their credit card processing accounts. Learn what risk factors processors look for to keep your merchant account safe and what to do if you do run into a funding hold or account termination.

While mobile payment apps aren’t everywhere (yet), small business owners should be aware of what they are and how to accept mobile payments online and in-person.

When it comes to payment processing, security matters. After all, every time you handle a credit card, your customer is trusting you with their financial information. By now, you have probably come across the term PCI compliance on your monthly processing statements, and you know it’s a data-security related term. A little digging on the […]

We’ve all done it–scrolled to the bottom of a user’s agreement and clicked I Agree or signed a paper contract without looking through the many pages of small print. We know it’s wrong, but we’re busy and the print is so small…and we are thankfully often protected by consumer protection laws that work quietly in […]

If you have a Visa or Mastercard, then you already have an intuitive understanding of what an issuing bank is. It is the bank whose name is on the card, alongside the Visa or Mastercard brand. It is the bank where you applied for the card, the bank that sends you a bill each month, […]