The Best Shipping Software For 2020
It’s 4:30 on a Friday and you’re knee-deep in packing peanuts and cardboard boxes. You’ve got twenty orders to pick, pack, and ship before the post office closes, and you keep misplacing your packing slips.
There must be a better way.
If your storage space is covered in packing materials and you record all your shipping information in spreadsheets and Post-It notes, it might be time to try something else.
In the era in which an app solves everything, it makes sense to turn to software solutions to soothe your shipping woes.
Shipping software platforms integrate with most popular eCommerce software apps and can help simplify your day-to-day operations. They let you calculate accurate shipping rates and print shipping labels and packing slips in bulk. They can even grant you discounted shipping rates.
These programs are typically available as SaaS (cloud-based) solutions that range in price from around $25/month to $250/month — a small price to pay for the shipping issues they resolve.
It’s clear you should subscribe to a shipping software app, but with so many options available, how do you choose?
We’ve tested out a handful of shipping solutions, examining price, ease of use, and customer service. Keep reading to learn more about the best shipping software for 2020.
Other Featured Options:
- Stamps.com: Best for small businesses that purchase postage primarily from the USPS.
Read more below to learn why we chose these options.
With a perfect score of 5 stars, ShippingEasy is our top-rated shipping solution for eCommerce businesses. This software is true to its name: it’s easy to learn and use, and customer support representatives are ready to help with any potential hiccups.
Businesses of all sizes. It works especially well for eCommerce merchants who run their own online stores.
Pricing for ShippingEasy is simple and affordable; plans range from $29/month for 500 shipments to $99/month for 6,000 shipments. Each step up in pricing includes more monthly shipments and higher levels of customer support.
ShippingEasy also has a free plan available for merchants shipping fewer than 50 shipments/month. For high volume sellers, ShippingEasy also offers an enterprise option.
As I mentioned above, we found ShippingEasy to be highly user-friendly. You can easily import orders, create shipments, set shipping parameters, and buy and print postage, shipping labels, and packing slips.
We also like how many features come included with ShippingEasy. And we especially love the fact that ShippingEasy’s partnership with USPS lets you benefit from lower shipping rates. You can save up to 46% on shipping rates when you sign up for one of ShippingEasy’s paid plans.
Other features include:
- Order, Shipment & Inventory Reporting
- Shipping Status Updates & Real-Time Tracking
- Individual Or Batch Shipping
If you’re worried that ShippingEasy might not integrate into your eCommerce software, fear no more! ShippingEasy integrates easily with the biggest names in eCommerce, including Shopify, BigCommerce, eBay, Amazon, WooCommerce, and Volusion.
ShippingEasy also has a good record when it comes to customer service. Their support representatives are knowledgeable and helpful.
With so many positives, it’s hard to find any downsides. You should note, however, that ShippingEasy still has room to grow when it comes to simplifying their daily operations. In particular, users would like to see improvement in expediting the data entry process.
Otherwise, ShippingEasy is an excellent option. Take a look at our Shipping Easy review to learn more about the software or sign up for a free 30-day trial.
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OrderCup is one of our favorite shipping software solutions. OrderCup offers an easy to use interface, multi-carrier shipping options, and discounted shipping rates. And best of all, OrderCup provides users with reliable and responsive customer support, so you can get answers to your questions quickly.
Merchants who handle between 500 and 12,000 shipments a month and who only need up to 12 users on the platform. With five tiered pricing plans, OrderCup is accessible to many merchants.
As I mentioned before, OrderCup separates pricing into five tiers. To add a little fun to the pricing, OrderCup has named each tier after a Starbucks drink size. Plans range from Short to Trenta, and each step up in pricing includes more monthly shipments and more users.
The Short plan begins at $25/month for 500 monthly shipments, and Trenta costs $180/month for 12,000 monthly shipments.
For more information, view OrderCup’s pricing page.
OrderCup’s dashboard is well-organized and quick to learn. During setup, you are able to integrate your hosted shopping cart. Your online store’s orders are automatically transferred to your OrderCup dashboard.
Then, you can connect with your favorite carriers and start processing orders.
OrderCup’s feature list includes everything you’d expect from a multi-carrier shipping software. They have made arrangements with several carriers, including the USPS, DHL, UK Mail, and DX to offer their customers discounted shipping rates. You can also integrate with worldwide shipping carriers across Europe, Asia, and Australia.
Here are a few more features you can expect from OrderCup:
- Automate Your Shipping Process
- Print Return Labels To Include With Shipments
- Support For Leading Hardware Devices (Printers, Scales & Scanners)
OrderCup integrates with many eCommerce solutions, including Shopify, BigCommerce, Magento, and WooCommerce. Integrated marketplaces include Amazon, eBay, and Etsy.
Out of all these features, OrderCup users seem to be most enthusiastic about OrderCup’s support team. Support representatives are responsive and patient, often spending up to an hour on the phone with users to make sure everything is working properly. Users also praise OrderCup’s Canadian shipping options; it is easy to ship to and from Canada.
OrderCup is one of our favorite shipping software programs, scoring an excellent 4.5 out of 5 stars. If you think this software might be the right fit for your business, we recommend you try it out. You can sign up for a free 30-day trial in minutes.
But if you’d like a bit more information before you proceed, take a look at our complete review. We include in-depth information about pricing, customer service levels, and more.
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Ordoro is a shipping and inventory management software designed for SMBs. Ordoro is also well known for its dropshipping features and is particularly popular among Shopify users.
Small to mid-sized businesses. Merchants who are planning to dropship can benefit especially from the software.
With Ordoro, you have two options. You can use Ordoro to handle just your shipping, or you can have Ordoro handle shipping, inventory management, and dropshipping. Ordoro sets up their pricing structure differently, depending on which features you choose.
In my opinion, it’s best to use Ordoro for shipping only. Paid plans for shipping begin at $59/month. In contrast, pricing for shipping and inventory management begins at $499/month. This plan includes dropshipping features. There is also an enterprise-level plan available for large businesses. For more information, view Ordoro’s pricing page.
Ordoro comes with a minimalist user interface. You can easily link your shopping cart to your new Ordoro account during setup. Then you can sync your inventory and push new orders automatically to Ordoro. You can create shipping labels and packing slips one-by-one or in bulk.
Ordoro’s best feature is without a doubt their dropshipping functionality (available with shipping + inventory plans). You can set select items to ship directly from your supplier, and you can automatically split orders to dropship from multiple suppliers.
Here are a few more features that come with Ordoro:
- Process Orders From Multiple Sales Channels
- Integrate With USPS, UPS, FedEx, DHL International, Canada Post & Amazon Seller Fulfilled Prime
- Best-In-Industry Shipping Rates (Up To 67% With USPS)
- Tracking Number Automatically Sent To Customers Upon Shipment
- Inventory Management (If You Choose To Purchase It)
Ordoro integrates with a wide variety of eCommerce solutions, including Shopify, BigCommerce, 3dcart, Magento, and more.
Ordoro users have a lot of good things to say about the platform. In particular, they praise Ordoro’s customer support options. Customers report that a real person will be available to answer your support concerns.
That said, there are a few downsides to Ordoro. We dislike that inventory management and dropshipping features are so expensive to implement (beginning at $499/month). In addition, we are disappointed that Ordoro’s support resources include some out-of-date information and images.
In our opinion, Ordoro is best suited to small businesses, especially those that engage in a lot of dropshipping. To learn more about Ordoro, read our full review, or try out the platform yourself by signing up for a free 15-day trial.
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ShipStation is arguably the best-known shipping solution, partly due to the company’s excellent marketing campaigns and partly due to the numerous integrations they offer with major eCommerce vendors.
Small to mid-sized businesses, particularly those which sell online.
Pricing for ShipStation is on par with industry standards. You can choose from six pricing tiers, ranging from $9/month for 50 shipments to $159/month for 10,000 shipments. ShipStation does not offer a free plan, but they do offer a free 30-day trial of their software.
When it comes to ease of use, ShipStation prioritizes functionality over aesthetics, which is perfectly fine by me!
If you have any trouble learning your way around, ShipStation provides video tutorials to help you figure out the admin. In general, we think that ShipStation is highly usable, though it may take some time to get the hang of the advanced tools.
ShipStation offers the basic collection of features, including the following:
- Integrations For Fulfillment By Amazon, USPS, UPS, FedEx, & DHL Accounts
- Discounts On USPS Priority & Express Mail
- Stamps.com Account Included
- Batch-Print Hundreds Of Shipping Labels & Packing Slips
- Print A Return Label To Include In Your Shipments
ShipStation really shines when it comes to integrations. ShipStation integrates with many popular eCommerce platforms, shipping carriers, and payment solutions. Some of these eCommerce solutions include BigCommerce, Shopify, Magento, WooCommerce, Volusion, Miva Merchant, and PrestaShop.
For most users, ShipStation’s customer service is available by email. They also provide live webinars, a knowledge base, and a community forum. Users on some plans also get access to live chat or phone support.
We see one potential issue with ShipStation: some users have trouble with integrating external software. While ShipStation has the strong advantage of integrating with numerous eCommerce solutions and marketplaces, not all of those integrations are perfect. Some users have reported errors in the information that is transferred between the two integrated software, and they say that it can take a while to sync information. However, for most users, this difficulty is not a deal-breaker.
If you’re looking for an efficient, reliable shipping solution, ShipStation may be the way to go. Once you invest some time into learning the system, you can reap the rewards of a feature-rich shipping solution.
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ShipRush is an affordable software solution that is designed to make shipping selection efficient. ShipRush displays rates from multiple different carriers on the same page in your admin, allowing you to quickly and easily choose the most cost-effective shipping rates. What’s more, ShipRush offers support for many different types of shipping, including individual package shipping, freight shipping, and LTL shipping. Keep reading to learn more about the merits of ShipRush.
Merchants who need to ship freight. I would recommend ShipRush primarily to smaller businesses, as the pricing model is designed for three users (although more can be added on at an additional expense).
ShipRush’s pricing model is simple. It is divided into two options: Web and Desktop.
ShipRush’s web option is based on a monthly payment model and costs between $29.95/month and $250.00/month depending on the feature set you choose (particularly if you want to ship LTL freight or not).
On the other hand, the ShipRush Desktop version can be purchased annually. Actual rates depend on your software system.
You can test out ShipRush for 60 days by signing up for a free trial. Once you sign up, you are presented with this dashboard.
The dashboard is a bit austere, but we don’t mind much as ShipRush has proved itself to be very functional. Once I got over the initial learning curve, I was able to calculate shipping rates and print shipping labels and packing slips easily.
Here are a few other features that ShipRush users benefit from:
- Discounted Shipping Rates (Save Up To 64% On USPS Rates & 21% On FedEx Rates)
- View Rates From Multiple Carriers On One Screen
- Send Notifications To Customers When Orders Ship
- Dropshipping Support
- Print Remotely To Any Printer
ShipRush integrates with over 100 eCommerce platforms, shipping carriers, and accounting and CRM software apps. These integrations include 3dcart, Ecwid, BigCommerce, Big Cartel, and Shopify.
ShipRush has a lot of positives. Customers especially like the quality customer service and the relative ease of use. One downfall potential users should note is that merchants who maintain a large inventory (thousands of products) may have a hard time with the software. Creating shipping rules for all these different types of products could be more effort than it’s worth.
ShipRush is great software for many businesses. It’s affordable, functional, and reliable, and you can test it out for yourself using their free 60-day trial.
For more information on ShipRush, take a look at our complete review of the platform.
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Stamps.com is shipping software that works a bit differently than the options presented above. Instead of connecting to multiple different carriers, Stamps.com integrates with only one shipping carrier: USPS.
Essentially, Stamps.com is a simple shipping solution for merchants and individuals who primarily want to purchase and print postage from the USPS. Those who want more shipping options beyond USPS will not find this software well suited to their needs.
Small businesses that purchase postage primarily from the USPS.
Stamps.com charges one flat rate for their software: $17.99/month.
When you sign up for this software, you are given a few perks. These include a free 4-week trial, a free 5 lb. digital scale (when you pay shipping and handling), $5 in USPS postage to use during your trial, $20 in coupons to use on postage after your trial, and a free supplies kit.
Keep in mind that if you continue using Stamps.com beyond your first 4 weeks, you will be charged for both your first month with the service and the following month.
Stamps.com is a very simple shipping solution, and it’s easy to set up and use. Take a look at the dashboard I tested during my trial:
Order processing takes only a few clicks, and you can compare prices between different USPS services at a glance.
Here are a few of Stamps.com’s best features:
- Discounted Shipping Rates (Up to 40% with USPS)
- Bulk Label Printing
- Schedule USPS Pickups
- Purchase Shipping Insurance
- Send Shipping Notifications
- Free USPS Address Verification
While Stamps.com does not integrate with multiple shipping carriers, they do provide integrations with many popular eCommerce platforms and marketplaces. Your options include Shopify, Volusion, WooCommerce, 3dcart, and PinnacleCart.
Stamps.com users like that the software is convenient and easy to learn. They also like the discounted rates that Stamps.com provides. However, reviews of Stamps.com are not all positive. Some users report frustrating billing practices, saying that it was difficult to get refunds on misprinted postage and ultimately difficult to cancel the service. Others say that Stamps.com is an unnecessary service as you can purchase postage directly from USPS.com (without incurring a monthly fee).
As you consider Stamps.com, you’ll have to weigh the pros and cons. If you ultimately choose to use the software, you can be certain you’ll benefit from the convenience of the service. If you do it right, you’ll never see the inside of the post office again!
For more information on Stamps.com, see our full review or sign up for a free 4-week trial.
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How To Choose The Best Shipping Software
So, you’ve decided to incorporate a shipping software into your workflow. But with so many options, how do you know which to choose? Here are a few pieces of advice that you should keep in mind as you choose a shipping software for your business.
Check Available Integrations
It is crucial that the shipping software you use integrates well with your eCommerce platform and the marketplaces you sell on. These integrations ensure that when customers place an order on one of your sites, that order appears seamlessly in your shipping software. Make sure to check the integrations lists of each option you’re considering to see if your preferred platforms and marketplaces are there.
Consider Your Shipment Volume
Shipping software is worthless if it doesn’t accommodate the number of orders you ship each month. As you research each option, take a look at the pricing page to see how many shipments they allow and at what pricing level. You may find that one app offers plans for your shipment volume at a more affordable rate than the others.
Determine Which Features You Need
Different shipping software apps come with different feature sets, and you should make sure the software you choose has the features your business needs.
While most shipping programs offer similar core features (the ability to purchase and print shipping labels, send email notifications to customers, and manage tracking numbers), some software comes with additional advanced feature sets that you can purchase as well. Some of these more advanced options are inventory management features, dropshipping features, and the ability to send freight shipments or LTL (less than truckload) freight shipments. Decide which features are absolute must-haves for your business, and look for a software that provides those features.
Check For Customer Support Options
Most shipping software offers a searchable knowledge base as well as live support via email, live chat, or phone. Look into the support options that each platform provides, and decide what will work best for you.
Read Software Reviews
Before you purchase software, make sure you read plenty of reviews! Read a mix of reviews from software experts and real-life users to get a good feel of the pros and cons of each software. We recommend reading our full reviews of each software program, and also visiting the comments sections of review sites and app marketplaces (like the Shopify App Marketplace).
Take Advantage Of Trials
Most software offers a 30-day free trial or a free plan. Take advantage of these options and test out the software for yourself. You’ll be surprised how much you can learn about an app in just a few short hours. The only cost to you is the time that you invest in it.
What Is Shipping Software?
Shipping software integrates with your eCommerce platform or marketplace to help simplify shipping processes. You can import your orders to the shipping software, shop and purchase postage, and print shipping labels and packing slips all in the same place.
When Should You Use Shipping Software?
Everyone who sells online should use shipping software. Shipping software help merchants make wise decisions about the postage they purchase, and they speed up order fulfillment. What’s more, many shipping apps offer free plans to sellers shipping fewer than 50 shipments/month.
When Should You Use FedEx, UPS, Or The Post Office Instead?
The USPS is best for small and light packages. FedEx and UPS work well with larger packages, and they both offer guaranteed delivery. For more information, take a look at our article USPS VS UPS VS FedEx: Which Shipping Carrier Is Best?
Which Is The Best Shipping Software For eCommerce?
Which Is the Best Shipping Software For Dropshipping?
Of the software apps on this list, Ordoro has the strongest dropshipping features.
What Is Dropshipping?
Dropshipping is a method of order fulfillment in which the merchant does not store any product inventory. Instead, when a customer places an order, the merchant places an order for the same item with a dropshipping supplier. The supplier then packs the shipment and sends it directly to the end customer. Read How To Start A Dropshipping Business for more details.
If you’re tired of losing yourself in packing peanuts and misplaced notes-to-self, try out one or more of these software options. You’ll find that shipping is much less of a chore when order processing and fulfillment is automated, organized, and synchronized. With many solutions beginning at $25/month, shipping software is a small investment that could do a lot for your business. Check out the options above to get started with a free trial, or search our site for more quality shipping software reviews.
Good luck and happy shipping!
A Last Look At Our Top Picks
Summary - Best for eCommerce merchants who run their own online stores.
Summary - Best for merchants who handle between 500 and 12,000 shipments a month and who only need up to 12 users on the platform.
Summary - Best for small businesses, especially those that engage in a lot of dropshipping.
Summary - Best for small to mid-sized businesses, particularly those which sell online.
Summary - Best for smaller businesses that need to ship freight.
Summary - Best for small businesses that purchase postage primarily from the USPS.