Top Shipping Software Platforms For Small Business In 2022
These popular, easy to use shipping software apps can take a lot of pain out of the order fufillment process, many of them even providing discounts on labelling and postage.
Is it time to let shipping software ease your shipping stress? If your storage space is covered in packing peanuts and you record most of your shipping information on Post-It notes, you may be ready to try something else, especially since the past few years have been fraught with supply chain issues.
Shipping software is typically available in the form of cloud-based SaaS (software as a service) solutions that range in price from around $25/month to $250/month, depending on your shipping volume and needs. That can seem like a small price to pay to resolve your shipping issues. But with so many options, how can you choose the best shipping software for your business?
We’ve tested a handful of the best shipping software apps for small business, examining price, ease of use, customer service, and more, so you can choose the best shipping program for your needs. Are you ready to learn more about 2022’s best small business shipping software?
Other Featured Options:
- Stamps.com: Best for small businesses that ship primarily via USPS and UPS.
- Shippo: Best for businesses looking for an affordable full-featured shipping platform.
- XPS Ship: Best for small businesses that are new to shipping.
Read more below to learn why we chose these options.
Table of Contents
The 8 Best Shipping Software Solutions For Small Businesses
The best shipping software platforms streamline your business’s shipping operation. Standout shipping platforms include batch printing labels, integrate with eCommerce platforms, and offer deep discounts with top shipping carriers like FedEx, UPS, USPS, and DHL.
Here are our picks for this year’s best shipping software for small businesses.
- XPS Ship
1. ShippingEasy: Best For eCommerce Businesses Of All Sizes.
With a perfect score of 5 stars, ShippingEasy is a top-rated eCommerce shipping solution. This software is true to its name: It’s easy to learn and use, and customer support representatives are ready to help with any potential hiccups.
- Reasonable monthly cost
- Free plan available for small merchants
- Good support
- Numerous features
- Slight learning curve
- No mobile app
Pricing for ShippingEasy is simple and affordable. Plans range from $5/month for 50 shipments to $159/month for 10,000 shipments.
Each step up in pricing includes more monthly shipments, customization options, and higher levels of customer support.
ShippingEasy is very user-friendly. You can easily import orders, create shipments, set shipping parameters, and buy and print postage, shipping labels, and packing slips.
We also like how many features are included with ShippingEasy, especially the fact that ShippingEasy’s partnership with USPS lets you benefit from lower shipping rates. You can save on shipping rates when you sign up for one of ShippingEasy’s paid plans.
Other features include:
- Order, shipment, and inventory reporting
- Shipping status updates and real-time tracking
- Individual or batch shipping
If you’re worried that ShippingEasy might not integrate with your eCommerce software, fear no more! ShippingEasy integrates easily with the biggest names in eCommerce, including Shopify, BigCommerce, eBay, Amazon, WooCommerce, Etsy, Shift4Shop, and Volusion.
ShippingEasy also has a good record when it comes to customer service. Their support representatives are knowledgeable and helpful.
When To Use ShippingEasy
With so many positives, it’s hard to find any downsides. You should note, however, that ShippingEasy still has room to grow when it comes to simplifying its daily operations. In particular, users would like to see improvement in expediting the data entry process.
Otherwise, ShippingEasy is an excellent option. Take a look at our Shipping Easy review to learn more about the software or sign up for a free 30-day trial.
2. OrderCup: Best For Merchants Who Handle Between 500 & 12,000 Shipments A Month.
OrderCup is one of our favorite shipping software solutions. In addition to an easy-to-use interface, multi-carrier shipping options, and discounted shipping rates, OrderCup provides users with reliable and responsive customer support, so you can get answers to your questions quickly.
- Free trial, no credit card required
- Easy learning curve
- Multi-channel sync
- Discounted shipping rates
- Support depends on plan level
- Features somewhat limited
With five tiers of plans, OrderCup adds a little fun to its pricing by naming the tiers after Starbucks drink sizes. Plans called Short, Tall, Grande, Venti, and Trenta range from $25/month to $180/month, and each step up in pricing includes more monthly shipments and more users.
Each plan comes with shipping limits, from the Short plan’s 500 shipments/month to Trenta’s 12,000 shipments/month. The number of users also varies according to plan, starting at one and topping out at 12. Support is included in all plans, but if you want premium-level support, you’ll need to sign on for top-tier Trenta or plan to pay $50 per incident.
OrderCup’s dashboard is well-organized and easy to learn. During setup, you can integrate your hosted shopping cart. Your online store’s orders will be transferred automatically to your OrderCup dashboard.
Then, you can connect with your favorite carriers and start processing orders.
OrderCup’s feature list includes everything you’d expect from a multi-carrier shipping software. They have made arrangements with several carriers, including the USPS, DHL, UK Mail, and DX to offer their customers discounted shipping rates. You can also integrate with worldwide shipping carriers across Europe, Asia, and Australia.
Here are a few more features you can expect from OrderCup:
- Automate your shipping process
- Print return labels to include with shipments
- Support for leading hardware devices (printers, scales, and scanners)
OrderCup integrates with many eCommerce solutions, including Shopify, BigCommerce, Magento, PrestaShop, Volusion, and WooCommerce. Integrated marketplaces include Amazon, eBay, Rakuten, Walmart, and Etsy.
Out of all these features, OrderCup users seem to be most enthusiastic about OrderCup’s support team. Support representatives are responsive and patient, often spending up to an hour on the phone with users to make sure everything is working properly. Users also praise OrderCup’s Canadian shipping options; it is easy to ship to and from Canada.
When To Use OrderCup
OrderCup scores an excellent 4.5 out of 5 stars. If you think this software might be the right fit for your business, we recommend you try it out. You can sign up for a free 30-day trial in minutes.
But if you’d like a bit more information before you proceed, take a look at our complete review. We include in-depth information about pricing, customer service levels, and more.
3. Ordoro: Best For Small Businesses Or Large Dropshippers.
Ordoro is shipping and inventory management software designed for small to medium-sized businesses. Ordoro is well known for its dropshipping features and is particularly popular among Shopify users.
- Good features for dropshippers
- No shipping limits on paid plans
- Free plan available
- Easy learning curve
- Limited features on lower-tier plans
- Only two choices of paid plans
With Ordoro, you have two price options. The Express plan, which starts at $59/month, offers heavy discounts on USPS shipping rates, automation rules, shipping presets, and barcode scanning.
Upgrade to the Pro plan if you want more, and you’ll pay $499/month. For that higher price, you’ll get all the Express features plus inventory management, dropshipping features, kitting options, and purchasing. An annual discount is available on this plan. You can also access a custom enterprise-level plan designed for large businesses that includes a dedicated account manager and more.
Ordoro comes with a minimalist user interface. You can easily link your shopping cart to your new Ordoro account during setup. Then you can sync your inventory and push new orders automatically to Ordoro. You can create shipping labels and packing slips one-by-one or in bulk.
Ordoro’s best feature is without a doubt its dropshipping functionality (available starting with the Pro level plan). You can set select items to ship directly from suppliers, and you can automatically split orders to dropship from multiple suppliers.
Here are a few more features that come with Ordoro:
- Process orders from multiple sales channels
- Integrate with USPS, UPS, FedEx, DHL International, Canada Post & Amazon Seller Fulfilled Prime
- Best-in-industry shipping rates
- Tracking number automatically sent to customers upon shipment
- Multi-channel selling
Ordoro integrates with a wide variety of eCommerce solutions, including Shopify, BigCommerce, Shift4Shop, Magento, and more.
Ordoro users have a lot of good things to say about the platform. In particular, they praise Ordoro’s customer support options. Customers report that a real person will be available to answer your support concerns.
When To Use Ordoro
Ordoro is best suited to small businesses, especially those with a business model built around dropshipping. To learn more about Ordoro, sign up for a free day trial.
4. ShipStation: Best For Small To Mid-Sized Businesses, Particularly Those Selling Online.
ShipStation is arguably one of the best-known shipping software apps for small businesses, partly due to the company’s excellent marketing campaigns and partly due to the numerous integrations they offer with major eCommerce vendors.
- Free trial available
- Numerous integrations
- Competitive payment plans
- Live support tied to plan type
- Inconsistent customer service
Pricing for ShipStation is on par with industry standards, and there’s a nice range of plans, so you’ll find something to fit most budgets. You can choose from six pricing tiers, ranging from the Starter plan at $9/month for 50 shipments all the way up to $159/month for 10,000 shipments on the Enterprise plan. All plans include branded labels and packing slips, email support, and access to the community forum. Starting at the Bronze level ($29/month), live chat is available. Phone support is available only starting at the Platinum level.
ShipStation does not offer a free plan, but you can sign up for a 30-day free trial plan.
When it comes to ease of use, ShipStation prioritizes functionality over aesthetics, which is perfectly fine by me!
If you have any trouble learning to find your way around, you can access video tutorials to help you figure out the admin. In general, ShipStation is highly usable, though it may take some time to get the hang of the advanced tools.
ShipStation offers the basic collection of features, including the following:
- Integrations with USPS, UPS, FedEx, and DHL Accounts
- Discounts on USPS Priority and Express Mail
- Stamps.com account included
- Batch-print hundreds of branded shipping labels and packing slips
- Print a return label to include in your shipments
ShipStation really shines when it comes to integrations. ShipStation integrates with many popular eCommerce platforms, shipping carriers, and payment solutions. Some of these eCommerce solutions include Amazon, BigCommerce, Shopify, Magento, WooCommerce, Volusion, Miva Merchant, Squarespace, Etsy, Wix, and BigCartel.
When To Use ShipStation
If you’re looking for a cost-effective, efficient, reliable shipping solution, ShipStation is a good choice. Once you invest some time into learning the system, you can reap the rewards of a feature-rich shipping solution.
5. ShipRush: Best for Smaller Businesses, Especially Those That Ship Freight.
ShipRush shipping software is an affordable solution designed to make shipping efficient. ShipRush displays rates from multiple carriers on the same page in the admin, letting you quickly and easily choose the most cost-effective shipping carriers. What’s more, ShipRush offers support for many different types of shipping, including individual package and freight shipping, and the option of adding LTL (less than load) freight to your available carriers.
- Generous 60-day free trial
- Competitive pricing
- Numerous integrations
- Limited number of users
- Live support limited to business days/hours
ShipRush’s pricing model is based on two versions of the software. The company is moving away from its desktop version, although it’s still available, with price dependant on the number of users, what carrier you choose, and what software add-ons you select.
The more popular web version offers more straightforward pricing. Ranging from $29.95/month to $99.95/month, all plans allow three users, multiple carriers, and more than 95 integrations. At higher plan levels, you gain access to DHL eCommerce and LTL Freight as well as NetSuite and SQL web store. Adding LTL plans adds $100 to $250 per month, depending on the options you choose.
You can test out ShipRush for 60 days by signing up for a free trial. Once you sign up, you are presented with this dashboard.
The dashboard is a bit austere, but ShipRush quickly proves to be very functional. After an initial learning curve, users should be able to calculate shipping rates and print shipping labels and packing slips easily.
Here are a few other features that ShipRush users benefit from:
- Discounted shipping rates with UPS, FedEx, and USPS
- View rates from multiple carriers on one screen
- Send notifications to customers when orders ship
- Print remotely to any printer
ShipRush integrates with almost 100 eCommerce platforms, marketplaces, shipping carriers, and accounting and CRM software apps. These integrations include Shopify, WooCommerce, eBay, Etsy, Drupal, Shift4Shop, Ecwid, BigCommerce, Big Cartel, Opencart, and many more.
When To Use ShipRush
Overall, ShipRush is great shipping software for many businesses. It’s affordable, functional, and reliable, and you can test it out for yourself using their free 60-day trial.
ShipRush has a lot of positives. One word of caution to merchants who maintain a large inventory (thousands of products): You may have a hard time with the software. Creating shipping rules for that many different types of products could be more effort than it’s worth.
6. Stamps.com: Best For Small Businesses That Ship Primarily Via USPS & UPS.
Stamps.com is shipping software that works a bit differently than many other options. Instead of connecting to multiple different carriers, Stamps.com integrates with only two shipping carriers: USPS and UPS.
Essentially, Stamps.com is a simple shipping solution for merchants and individuals who primarily want to purchase and print postage from the USPS or UPS. Those who want more shipping options will not find this software well suited to their needs.
- Easy to use
- Discounted rates
- Free trial includes free postage
- Carrier options limited
- Free trial period will be back-charged if you sign up for the service
Stamps.com has multiple plans for its software, starting at $17.99/month (flat rate for small office mailers) and going up to $64.99 per month. If your needs exceed the highest pricing tier, you’ll need to call to set up a pricing plan.
When you sign up for this software, you are given a few perks. These include a free 4-week trial, a free 5 lb. digital scale (when you pay shipping and handling), $5 in USPS postage to use during your trial, $20 in coupons to use on postage after your trial, and a free supplies kit.
Keep in mind that if you continue using Stamps.com beyond those first four weeks, you will be charged for both your first “free” month with the service and the following month.
Stamps.com is a very simple shipping solution, and it’s easy to set up and use. Take a look at the dashboard I tested during my trial:
Order processing takes only a few clicks, and you can compare prices between different USPS and UPS services at a glance.
Here are a few of Stamps.com’s best features:
- Discounted shipping rates on USPS Priority, First Class, and International shipments plus UPS Two-Day and Air
- Bulk label printing
- Schedule USPS and UPS pickups
- Purchase shipping insurance
- Send shipping notifications
- Free address verification
While Stamps.com does not integrate with multiple shipping carriers, they do provide integrations with many popular eCommerce platforms and marketplaces. Your options include Shopify, BigCommerce, CS-Cart, Volusion, Magento, OsCommerce, Opencart, WooCommerce, Shift4Shop, and more.
When To Use Stamps.com
Stamps.com users like that the software is convenient and easy to learn. They also like the discounted rates that Stamps.com provides. However, reviews of Stamps.com are not all positive. Some users report frustrating billing practices, saying that it was difficult to get refunds on misprinted postage and ultimately difficult to cancel the service. Others say that Stamps.com is an unnecessary service as you can purchase postage directly from USPS.com without incurring a monthly fee.
As you consider Stamps.com, you’ll have to weigh the pros and cons. If you ultimately choose to use the software, you can be certain you’ll benefit from the convenience of the service. Check out What Is Stamps.com & How Does It Work to find out more.
7. Shippo: Best For Businesses Looking For An Affordable Full-Featured Shipping Platform.
Founded in 2013, Shippo is a newer shipping platform that has quickly risen through the ranks and become a leader in the industry. Shippo rated a solid four out of five stars in its Merchant Maverick review and offers merchants of varying sizes a reliable and cost-effective shipping software platform. Using Shippo is super easy and it’s affordable, so it’s no wonder the platform has earned such a glowing reputation.
- Pay-Per-Label “Starter” Plan
- Affordable Pricing Plans
- Reasonable Monthly Cost
- eCommerce Platform Integrations And API
- Billing Confusion
- No Mobile App
- Customer Support Needs Improvement
Shippo offers three pricing plans for merchant users. The platform’s pricing plans offer increased automations, customer service options, and user accounts, as they move to higher tiers.
The Starter plan is a great option for merchants looking to try out the software, while the mid-level Professional plan is great for high-volume shippers looking for automation. If your business’s needs exceed the Professional package, you’ll need to get in touch with Shippo to discuss their Premier pricing plan.
Shippo’s “free” pricing plan doesn’t include the cost per label for each connected carrier account. As a result, Shippo users can expect to pay $0.05 per label with the platform’s free pricing tier when they use their own shipping carrier accounts. Some Shippo customers have reported concerns regarding Shippo’s pricing, including unexpected charges and challenges securing refunds.
Right out of the box, Shippo has all the basic features a business may need to run and automate its shipping operations right from the platform’s online dashboard. Shippo matches users with the lowest rates for both US and international shipping carriers, so your business can save on shipping costs.
Here’s a look at some of Shippo’s other notable features.
- Customizable API
- Shipment Tracking
- Simple Returns Process
- Scheduled Shipment Pickups
- Automated Shipping Label Creation
Additionally, Shippo offers unlimited integrations on all its pricing tiers, including some of the most popular eCommerce platforms including WooCommerce, Square, Shopify, BigCommerce, Wix, and many more. Integrating Shippo with your eCommerce software is as simple as a few clicks, after which your orders will be imported to Shippo’s dashboard for simplified shipping management.
Generally, Shippo is an easy-to-use, flexible shipping option, especially for small businesses looking to save on shipping.
When To Use Shippo
If your business ships under 5,000 packages per month, Shippo’s Starter plan can help your business minimize shipping costs. If your business chooses to ship through Shippo’s default carrier accounts, you can also avoid per-label fees with the Starter plan. If you’re interested in trying out Shippo for your business, the free 30-day trial is a great way to test Shippo’s features, flexibility, and pricing.
If you want to learn more about Shippo to determine whether it’s the right choice for your business, take a peek at our Shippo review. We discuss Shippo’s pricing, features, customer service, and much more.
8. XPS Ship: Best For Small Businesses That Are New To Shipping.
XPS Ship is another newcomer to the shipping software game, starting operations in 2014. They have quickly established themselves as a major player in the shipping game. XPS Ship is straightforward and simple to use, with tons of carrier options, excellent customer service, and discounted shipping rates.
- Live Customer Support
- Basic Shipping Features
- Video Support Library
- No User Fees
- No Free Trial
- No Mobile Or Desktop Apps
XPS Ship Pricing
XPS Ship is a free-to-use software platform. So, while you won’t have to pay a monthly subscription fee, you’ll still be responsible for paying shipping label fees. Label fees vary, but the site offers a useful shipping rate calculator that can give you a good idea of what you can expect to pay per shipment.
When you sign up for an XPS Ship account with a debit or credit card, you get the first 90 days of your merchant fees waived. Afterward, you can switch to an ACH account.
XPS Ship Features
XPS Ship lacks a mobile and desktop app, but its platform is cloud-based, so you can access your shipping dashboard pretty much anywhere you have a strong internet connection.
One of XPS’s best features is its live customer support. I called them on a Tuesday at around 7:00 PM EST, and received live support in less than two rings. My questions were answered, no sales pitch given, and the representative was very efficient. For busy business owners looking for a quick answer or troubleshooting of an issue, this kind of customer service is always welcome.
As a part of the setup process, XPS Ship will contact you and set you up with a representative for a live demo of how the software works, helping you get the basics down in no time. If you have any questions, they’ll be there to help or you can access the online video library for helpful troubleshooting tips.
Beyond customer service, XPS Ship’s platform has all the basic features you need to run your shipping operation. Here are some other XPS Ship features:
- Shipping rate calculator
- Batch print shipping labels
- Detailed shipment tracking
- eCommerce integration with top platforms
When To Use XPS Ship
XPS Ship is a great starting point for small businesses that are new to the shipping game and want accessible support on hand as they muddle through. As XPS Ship doesn’t use a subscription fee, you’ll be free to move to another shipping software platform as your shipping needs change and your business grows. Or, you might find that XPS Ship is the best choice for your business in the long term. Whichever way you go, XPS Ship makes for a good beginning.
How To Choose The Best Shipping Software
You may have decided to incorporate shipping software into your workflow, but how do you know which is the best shipping software for small business? Here are a few pieces of advice you should keep in mind as you choose a shipping program for your business.
Check Available Integrations
It is crucial that the shipping software you use integrates well with your eCommerce platform and the marketplaces you sell on. These integrations ensure that when customers place an order on one of your sites, that order appears seamlessly in your shipping software. Make sure to check the integrations lists of each option you’re considering to see if your preferred platforms and marketplaces are there.
Consider Your Shipment Volume
Shipping software is worthless if it doesn’t accommodate the number of orders you ship each month. As you research each option, take a look at the pricing page to see how many shipments they allow at what pricing levels. You may find that one app offers plans for your shipment volume at a more affordable rate than the others. Regardless of where you start, be sure that the shipping platform you choose is able to accommodate increased or decreased shipping volume as your business grows or shifts.
Decide What Features You Need
Different shipping software apps come with different feature sets, and you should make sure the software you choose has the features your business needs.
While most shipping programs offer similar core features (the ability to purchase and print shipping labels, send email notifications to customers, and manage tracking numbers), some software comes with additional advanced feature sets that you can purchase as well. Some of these more advanced options are inventory management features, dropshipping features, and the ability to send freight shipments or LTL (less than truckload) freight shipments. Decide which features are absolute must-haves for your business, and look for software that provides those features, especially if your business is dependant on seasonal sales and needs reliable holiday shipping.
Check For Customer Support Options
Most shipping software offers a searchable knowledge base as well as live support via email, live chat, or phone. Look into the support options each platform provides, and decide what will best meet your anticipated needs.
Read Software Reviews
Before you purchase software, make sure you read plenty of reviews! Read a mix of reviews from software experts and real-life users to get a good feel of the pros and cons of each software. We recommend reading our full reviews of each software program, and also visiting the comments sections of review sites and the app marketplaces on your shopping cart platform.
Take Advantage Of Trials
Most software offers a 30-day free trial or a free plan. Take advantage of those options to test out the software for yourself. You’ll be surprised how much you can learn about an app in just a few short hours. The only cost is the time you invest in it.
Shipping Software FAQs
Final Takeaway Thoughts On Shipping Software
If you’re tired of losing yourself and your time sifting through packing peanuts and misplaced to-do lists, try out one or more of these shipping software options. You’ll find that shipping is much less of a chore when order processing and fulfillment are automated, organized, and synchronized. With many shipping platforms beginning at $25/month (or even less!), shipping software is a small investment that can greatly benefit your business. Check out the options above to get started with a free trial, or search our site for more quality shipping software reviews.
Good luck and happy shipping!
In Summary: The 8 Best Shipping Software Solutions For Small Businesses
- ShippingEasy: Best for eCommerce businesses of all sizes.
- OrderCup: Best for merchants who handle between 500 and 12,000 shipments a month.
- Ordoro: Best for small businesses or large dropshippers.
- ShipStation: Best for small to mid-sized businesses, particularly those selling online.
- ShipRush: Best for smaller businesses, especially those that ship freight.
- Stamps.com: Best for small businesses that ship primarily via USPS and UPS.
- Shippo: Best for businesses looking for an affordable full-featured shipping platform.
- XPS Ship: Best for small businesses that are new to shipping.