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Ingenico iCT220 Unboxing & Review

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Advertiser Disclosure: Our unbiased reviews and content are supported in part by affiliate partnerships, and we adhere to strict guidelines to preserve editorial integrity.
Julie Titterington

Julie Titterington

Managing Editor at Merchant Maverick
Julie Titterington is a writer, editor, and native Oregonian. She graduated from George Fox University in 2004 with a BA in Writing/Literature. Julie has appeared in a variety of industry publications, including YFS Magazine, PM Times, and SmallBizClub. For the last five years, she has specialized in SMB software and services, particularly project management, point of sale, and small business lending.
Julie Titterington
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7 Comments

Responses are not provided or commissioned by the vendor or bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the vendor or bank advertiser. It is not the vendor or bank advertiser's responsibility to ensure all posts and/or questions are answered.

    Bill Hitch

    When using this terminal with a credit card with a “chip”, how do I program the machine so that it prints a “Tip” line on the receipt?

      This comment refers to an earlier version of this post and may be outdated.

      Jessica Dinsmore

      Hi Bill!

      Unfortunately we don’t have the answer to your question. I’d suggest contacting the manufacturer or possibly looking up the manual online, if you don’t have access to one. Best of luck to you!

        This comment refers to an earlier version of this post and may be outdated.

        L Arthur

        Just tried to install this (ICT220) to replace our old Hypercom machine . Going on 4 days with no credit card machine. Keep getting -“Transaction Failed/ Host Dropped.” Line has been checked by the phone company- nothing wrong. Very frustrating!!! Credit card people say it’s our phone line. Have ordered a new credit card machine- hopefully it will arrive soon- customers not happy with us not having cc machine available. Now I wonder if even the new one will work.

          This comment refers to an earlier version of this post and may be outdated.

          MARICEL MATA

          Hello, good day! I have something to ask for., We have our Card terminal Ingenico iCT220, once we swipe the card and enter the amount, it will show us DIAL PRIMARY and DIAL SECONDARY then after that CONNECTION FAILED. Can you help me what is the problem? Thank you.

            This comment refers to an earlier version of this post and may be outdated.

            We've done in-depth research on each and confidently recommend them.

            Mollye

            Gene,
            Hopefully your credit card terminal is working properly now. I am sorry that you had an unpleasant experience when you called Heartland’s customer service. Please know that is not the norm. My clients consistently tell me that our support team is friendly and eager to help. Please contact me if you have questions and I will be happy to assist. : )
            Mollye Dahlstrom 979-848-6547

              This comment refers to an earlier version of this post and may be outdated.

              Mollye

              Mollye Dahlstrom 979-848-6547
              mollye.dahlstrom@e-hps.com

                This comment refers to an earlier version of this post and may be outdated.

                Gene

                I have just replaced the second one of these Machines. Each time it is a software glitch. I can’t find any one who will help and Heartland, my supplier, is totally useless. Do not purchase this machine

                  This comment refers to an earlier version of this post and may be outdated.

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