Paycom VS Paylocity Comparison 2023
Both payroll apps offer robust features, but depending on your business's size and specific needs for HR, customer service, and integrations, one may slightly edge out the other.
|Ideal For||Mid-sized to larger businesses||Mid-sized to larger businesses|
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Built for mid-sized to larger businesses, the similar-sounding Paycom and Paylocity are popular choices to use for running payroll, but they each have their own pluses and minuses. When deciding between Paycom Vs Paylocity, there are some key factors to consider. Both have strong feature sets, but depending on your background or area of technological expertise, their respective interfaces can be tricky to master.
Both also offer quote-based pricing and are on the higher end of payroll options on the market.
Overall, Paylocity’s customization, strong number of integrations, and slightly more competitive pricing help it outshine Paycom in some areas. But that doesn’t necessarily mean Paycom might not still be the right fit for your business. We’ll drill down further into both products to let you know where they excel and where they’re lacking.
Table of Contents
- Paycom VS Paylocity Comparison Summary
- What’s The Difference Between Paycom & Paylocity?
- Paycom VS Paylocity Pricing
- Paycom VS Paylocity Features
- Which Payroll Software Do Users Like Better: Paycom Or Paylocity?
- Is Paycom of Paylocity Better For My Business?
- Paycom VS Paylocity: The Final Verdict
- Paylocity VS Paycom FAQs
Paycom VS Paylocity Comparison Summary
Both Paycom and Paylocity provide a good number of features for your payroll needs and also come with strong customer support. But on the whole, Paylocity’s ease of use, variety of integrations, and more competitive pricing make it the better option in most instances.
- Individual account representative
- Excellent employee management
- User-friendly app
- Pricing not transparent
- Outdated interface
- Lack of integrations
Paycom is a solid payroll option for mid-sized to larger companies that can afford its somewhat steep pricing and whose employees may have experience with slightly outdated and moderate complex payroll software. It was also designed to run with HR programs that can help with things like recruiting, training, and employee assessments. Its payroll program has a solid (if not overly deep) feature set but it provides all of the basics a mid-sized to larger business would need.
This includes things like an employee portal that can be easily accessed through an app, unlimited payrolls per month, time tracking, benefits administration, and tax support. Paycom shines when it comes to employee management and its app comes highly rated, giving employees an easy way to request time off and input and track expenses. This is a helpful tool to cut down on HR costs and potentially save time and unnecessary conversations between HR and employees in other departments.
- Excellent app
- Robust reporting
- Loads of integrations
- Pricing not transparent
- Somewhat complex
- Hit or miss customer service
Paylocity features a highly customizable interface and a stellar number of integrations that add to its functionality. Like Paycom, the software can be a little overwhelming and unwieldy for newcomers and it’s probably not the best option for smaller businesses with a limited number of employees. Paylocity also features a very highly regarded app that allows employees to do things like download their paystubs and clock in and clock out.
Running payroll is easy and can be done an unlimited number of times monthly. It also allows for multiple payment options. Paylocity is a leader when it comes to its reporting offerings. There are dozens of reporting options to help you track your payroll and expenses and you can customize them to your liking as well.
What’s The Difference Between Paycom & Paylocity?
Both well-suited for larger businesses, Paylocity has significantly more integrations than Paycom and advanced reporting while Paycom has the higher rated customer support and more intuitive employee management tools.
Both Paycom & Paylocity Offer…
- Employee portal
- Time tracking
- Tax support
- HR support
- Onboarding support
Only Paycom Offers…
- Robust employee management
- Beti app for employee-run payroll
- Better customization
- Intuitive PTO
- Extensive training system
Only Paylocity Offers…
- Auto-schedule payroll
- Extensive integrations
- Additional payroll options other than direct deposit
- Advanced reporting
- Longer customer service hours
Paycom VS Paylocity Pricing
|Number Of Users||Unlimited||Unlimited|
Unfortunately, neither company has a simple pricing structure listed on its website.
Instead, you’ll have to call the company and talk to a representative who can figure out your business’s needs and give you a quote. It’s not entirely a bad thing, as it’s a way to make sure that you’re not paying for services you don’t need, but it’s an additional step that can sometimes be frustrating. Paycom, in particular, offers a number of its services only as add-ons, which can quickly up the price. As a result, Paylocity gives you slightly more bang for your buck.
Paycom VS Paylocity Features
|Pay Stubs & Checks|
As you might expect, both Paycom and Paylocity have very strong feature sets.
Chances are, if you’ve done your research and looked into them on your own, you’ll find that they both offer all of the basic functions of a strong payroll suite. In short, you likely won’t be disappointed with the depth of either’s features, but Paycom and Paylocity do excel in different areas. For a more detailed breakdown of features check out our Paylocity review and our Paycom review.
Which Payroll Software Do Users Like Better: Paycom Or Paylocity?
Reviews for both companies are generally positive.
Paylocity may have just a slight edge in terms of overall satisfaction, but the differences largely come down to personal preference. There are a few complaints about Paylocity’s ease of use but even those recognize that, for software with so many features, it’s bound to take some time to learn how to use it. However, the consensus is that Paylocity gives you a lot for what you pay for and checks all of the boxes for payroll software.
Paycom complaints and praises are fairly similar. There are a few people who find the software less than intuitive and some of the reviews say that their customer service is hit or miss depending on what you need help with. Paycom also has a handful of complaints about its pricing and with customers mentioning that they felt pressured into buying add-ons. But overall the majority of the reviews paint a positive picture of the software.
Is Paycom of Paylocity Better For My Business?
Ahh, if only it were this simple. Both products definitely have their similarities, but they thrive in a few different areas. While we believe that Paylocity checks a few more boxes overall than Paycom, that doesn’t mean the choice is necessarily a slam dunk. Here’s what we suggest:
Choose Paycom If…
Paycom is best for:
- Customers looking for a highly intuitive app for employees
- Businesses who may want to try employee-run payroll
- Businesses with complex employee management needs
Choose Paylocity If…
Paylocity is bet for:
- Businesses looking for in-depth reporting
- Businesses that could benefit from a variety of integrations
- Businesses that are slightly more concerned about the overall cost
Paycom VS Paylocity: The Final Verdict
Hopefully, you have a better idea about what to expect from both of these popular and well-reviewed payroll and HR products. In general, you’ll probably be happy with what both have to offer as they feature nearly everything you would need and expect.
Keep in mind that both of these products are really best for mid-sized to larger businesses and, if you have a smaller operation, there are better and more cost-effective options and free payroll software available for small businesses.
While Paycom’s app gets high marks for its user-friendliness, and its customer service is excellent, Paylocity’s features, including its reporting and wealth of integrations, probably make it a deeper and more robust offering in general. But, seeing as how both companies have quote-based pricing, you may want to give them a call and see what they can offer you.