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Revel VS Lightspeed

    Shannon Vissers
  • UPDATED

Advertiser Disclosure: Our unbiased reviews and content are supported in part by affiliate partnerships, and we adhere to strict guidelines to preserve editorial integrity.
Shannon Vissers

Shannon Vissers

Expert Analyst & Reviewer at Merchant Maverick
The former editor-in-chief of SteelOrbis, Shannon has been researching and writing about small business software and financing since 2015. Her shopping and retail expertise has been cited in numerous publications, including Reader's Digest, MSN, Yahoo Finance, and GOBankingRates . She has also published articles for LIVESTRONG.COM, eHow, Life'd, and other websites. Shannon attended San Diego State University, graduating in 2005 with a BA in English.
Shannon Vissers
View Shannon Vissers's professional experience on LinkedIn.

We've done in-depth research on each and confidently recommend them.

We've done in-depth research on each and confidently recommend them.

4 Comments

Responses are not provided or commissioned by the vendor or bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the vendor or bank advertiser. It is not the vendor or bank advertiser's responsibility to ensure all posts and/or questions are answered.

    Louis

    We opened a restaurant recently with Lightspeed and it was an unmitigated disaster. Frequently crashed during peak times. Service was clearly offshore and had wait times up to 30 minutes at some points. Reporting is god awful. Basically useless graphs and zero insights. The whole thing was a giant mess. So we just considered it a 5k dollar mistake and switched to upserve.

    Calling upserve better than lightspeed is like saying lebron james is better than me at basketball. It outclasses it so massively I wonder how the hell I ever landed on lightspeed to begin with.

      Bob

      when we started with lightspeed it was $1200 per year with ecommerce its now over $4000 they elimated one web platform and cost us $15,000 and we get only about 25% off it still costs us $3500 per year run away from lightspeed as fast as you can they suck!

        This comment refers to an earlier version of this post and may be outdated.

        Matthew

        Great review. The only thing I would add is, after talking to both vendors, it appears Lightspeed has full functionality for an ecommerce platform as it relates to “retail”. Currently, REVEL systems does not have a retail ecommerce platform. However, I’ve been informed they are working on one that will be ready in the next 6-12 months. In the mean time, they recommended to me to integrate Shopify.

        This is huge for my business that I want to run, as ecommerce is going to be a huge portion of our retail strategy.

          This comment refers to an earlier version of this post and may be outdated.

          Holly

          I have recently looked in to both of these systems, still deciding actually. Revel’s sales rep told me that ecommerce would be working in July of this year, but I am leary to use two systems for one function. For this reason only, I am heading back to Lightspeed, again.

            This comment refers to an earlier version of this post and may be outdated.

          Comments are closed.

          The vendors that appear on this list were chosen by subject matter experts on the basis of product quality, wide usage and availability, and positive reputation.

          Merchant Maverick’s ratings are editorial in nature, and are not aggregated from user reviews. Each staff reviewer at Merchant Maverick is a subject matter expert with experience researching, testing, and evaluating small business software and services. The rating of this company or service is based on the author’s expert opinion and analysis of the product, and assessed and seconded by another subject matter expert on staff before publication. Merchant Maverick’s ratings are not influenced by affiliate partnerships.

          Our unbiased reviews and content are supported in part by affiliate partnerships, and we adhere to strict guidelines to preserve editorial integrity. The editorial content on this page is not provided by any of the companies mentioned and has not been reviewed, approved or otherwise endorsed by any of these entities. Opinions expressed here are author’s alone.

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