American Express Merchant Financing Review
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- Phone Number
- Date Established
- New York City, NY
- Short-term loans
- Fast application process
- Low rates and fees
- No origination fee
- No maintenance fees
- Early repayment rebates
- Excellent customer service
Founded in 2011, American Express Merchant Financing is Amex’s contribution to the world of online lending. The company offers business loans with term lengths of six months, 12 months, and 24 months.
Although they are technically business loans, in some ways, Merchant Financing resembles a merchant cash advance. Instead of interest, the company charges a one-time fixed fee. To repay, Amex normally collects a percentage of your daily sales.
However, Amex loans tend to be less expensive than MCAs. While cash advances notoriously have fees that range from about $0.10 – $0.60 per dollar borrowed, Amex fees will land somewhere between $0.0175 and $0.28 per dollar. Borrower fees are determined by the strength of the business, the loan term length, and other factors.
Amex Merchant Financing is available for most businesses that process Amex cards, as long as they’ve been in business at least two years, make at least $50,000 in annual revenue, and process at least $12,000 in debit and credit card sales. These loans can be used for many business purposes such as “boosting cash flow, upgrading equipment, adding staff, or funding large projects” (according to Amex).
Are these the right loans for you? Keep reading to find out!
Table of Contents
American Express offers short-term small business loans with term lengths of 6 months, 12 months, and 24 months.
To qualify for a loan from AMEX, you must meet these requirements:
|Time in business:||2 years|
|Credit score:||Not specified|
|Business revenue:||$50,000 per year|
|At least $12,000 per year in debit and credit card sales|
To be eligible for this service, you must accept Amex cards. If you’re interested in two-year financing, you must have a minimum 24-month history processing this company’s cards.
Terms & Fees
AMEX Merchant Financing offers loans with repayment lengths of 6 months, 12 months, or 24 months. Here are the details:
|Borrowing Amount:||$5,000 – $2,000,000|
|Term length:||6 months, 12 months, or 24 months|
|Fixed fee:||For 6-month loans: 1.75% – 7% of the borrowing amount|
|For 12-month loans: 3.5% – 14% of the borrowing amount|
|For 24-month loans: 7% – 28% of the borrowing amount|
|Effective APR:||Learn more|
|Collateral:||Business assets, excluding real estate and motor vehicles|
|Possible personal guarantee on 12-month loans under $35,000|
AMEX loans differ from traditional installment loans in a few ways.
First, these loans do not carry interest. Instead, borrowers will have a fixed fee, which is repaid along with the principal. For example, if you have a 12-month loan of $100,000 and your fixed fee is 3.5% of the borrowing amount, you will have to repay a total of $103,500—the principal amount of $100,000, plus a fixed fee of $3,500.
Because the fee is pre-determined, technically you cannot save money on fixed fees by repaying your loan early. (For comparison, because interest charges are accrued over time, you can halt the charges by repaying early.) However, Amex offers a rebate of a percentage of the fee depending on how early you repay your loan. Here is how early you have to repay your loan to qualify for the 10% and 25% rebates:
|25% rebate||10% rebate|
|6-month loan:||Within 90 days||Within 135 days|
|12-month loan||Within 180 days||Within 270 days|
|24-month loan:||Within 360 days||Within 540 days|
Amex loans also differ from traditional loans in how they’re repaid. You will have to make daily repayments on your loan, and, in most cases, your payments will not be fixed. Amex has quite a few different ways to repay your loan:
- Deducting a daily percentage of your Amex receivables.
- Working with your credit card processor to deduct a percentage of all your credit and debit card sales.
- Setting up a business “transfer account,” in which Amex can deduct a percentage of your daily sales before sending the bulk to your regular business bank account.
- Deducting a fixed fee from your bank account each day via ACH.
Head over to the Amex Merchant Financing FAQ for a more thorough explanation of each of these options. As you can see, in most cases, Amex will be deducting a percentage of your daily sales. Because your sales fluctuate, you will pay more when you make a lot of money, and less when you don’t make as much.
If you fall behind on payments, Amex might increase the percentage they withdraw or debit your bank account. Late payments might incur a late fee (the greater of $39 or 2.99% of the past-due amount). However, aside from the fixed fee and potential late fees, Amex does not charge other fees, such as origination fees, application fees, or maintenance fees.
You can kick off the application process online or over the phone. Amex advises having this documentation on hand before you start:
- Tax ID or American Express Merchant Account Number
- Total Annual Credit & Debit Card Receivables
- Credit Card Processor Name and Number
- Total Annual Business Revenue
- Total Annual Personal Income
- Social Security Number
- Date of Birth
- Percentage of Ownership
- Type of Business Entity
- Business Bank Account Details (bank name, routing number, account number)
You might also be asked to provide other documents, depending on your situation. Amex will evaluate these documents and your account to decide if you’re eligible for a loan.
If you are approved for a loan and you agree to the terms, the funds could be available as soon as the next business day. However, availability is dependent upon other arrangements Amex has to make, such as talking to your credit card processor or setting up a bank account for funds transfer. Regardless, funding should not take more than a few business days.
Sales & Advertising Transparency
Amex provides all the important information clearly on their website. You should have a pretty good understanding of how the whole thing works before you decide whether or not to apply for a loan.
Customer Service & Technical Support
American Express is available by phone. Businesses working with Amex are assigned a single representative who remains their contact throughout the life of the loan.
While I’ve found very few reviewers responding specifically to how customer service reps handle financing questions and concerns, Amex’s customer service as a whole has a very positive reputation on the web.
Negative Reviews & Complaints
As a whole, Amex currently has 100 negative reviews and over 2,700 complaints on the Better Business Bureau. However, very few of them are about Merchant Financing. Amex’s loan service also doesn’t have many customer reviews elsewhere on the web.
Regardless, here are some reasons an Amex loan might not be right for your business:
- Delays & Communication Problems: A few borrowers in our comment section have reported that they experienced funding delays and communication problems.
- Short Term Lengths: The longest term length Amex offers is two years. Because you are going to have to repay the capital relatively quickly, these loans will probably not work for long-term projects.
- Daily Withdrawals: Amex will deduct money from your business every day. If you’d prefer less frequent payments, you might want to look at some other options.
- Changing Withholding Limits: If you fall behind on your payments, Amex might increase the withholding limit until you get back on track. While this may be frustrating, Amex fully discloses this information on the website.
Positive Reviews & Testimonials
Amex has a few customer testimonials on the funding page of their website. Here is what they like about Amex Merchant Financing:
- Competitive Fees: Amex’s fees are lower than many others in the short-term lending space. Additionally, this is one the few lenders that does not charge an origination fee.
- Automatic Repayments: No checks? No problem!
- Online Tracking: Track how much you’ve paid off, and how much you still have left to go.
- Reimbursements: With a possible 25% reimbursement if you pay your loan off early enough, Amex’s early repayments deal is certainly one of the best we’ve seen.
If you have any experiences with American Express Merchant Financing, we’d love to hear from you. Good experience or bad, leave a message in the comments.
As a whole, loans via American Express Merchant Financing carry reasonable fees and easy methods of repayment. If you run a business with daily income, accept Amex cards, and need a short-term loan, Amex is certainly a resource worth considering.
Some businesses might find that they want longer term lengths or fixed monthly repayments. If that describes you, Amex isn’t your only financing option; there are plenty of other lenders that might have what you’re looking for. Otherwise, Amex Merchant Financing is an excellent source for businesses in need of working capital.