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American Express Working Capital Terms

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American Express Working Capital Terms Review

Advertiser Disclosure: Our unbiased reviews and content are supported in part by affiliate partnerships, and we adhere to strict guidelines to preserve editorial integrity.
Date Established
1850
Location
New York, NY
Erica Seppala

Erica Seppala

Erica is a writer based in Greenville, South Carolina. She is a graduate of Limestone College. Initially determined to be an accountant, she put away the calculator and picked up a laptop to pursue her dream of being a writer. Erica has spent the past 10 years writing blogs and articles for hundreds of private clients, and she loves sharing her love of research and the written word with everyone around her.



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5 Comments

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    mike ashmore

    Organization Name: aplomb development

    I am more attempting to provide aid to the other people talking on here. I originally searched for a simple phone number for the department , but I saw the comments and thought i would help . AMEX uses a common credit score and nothing else . It can incredibly frustrating , as i too have plummeted from 250k to 0k in 24 hours for what i would say is no reason at all, and amex was not able to convey a reason either… come to find out ( I have 9 amex cards,) that the entire reason for them turning off the account was a dip in my credit score , but it was literally their fault too . I made one mid sized purchase on a revolving debt amex card. It was around 20k , and i believe my purchase used 19k and change, as I have planned on paying it off the following month . Only it hammered my ratios on my credit score dropping it almost 50 points . Nothing in my life changed , yet amex reporting that charge to the credit bureaus lowered my score enough to squash a quarter of a million dollars I was going to use for payroll. The amex wrkng capital dept is simply a reflection of your current credit score at any time , these are the rules of the game , play it , or do not play the game , but once knowing the rules the game , makes it kinda useless to complain , for one cant simply sit the game out .

    3
    • Organization Name: aplomb development
    Jon Weilbaker

    Organization Name: New York ATM

    Used to be a great program…I had worked my credit line up to $135K over 1.5 years by using it 2x per month for 5 figure business purchases and ALWAYS paying back on time or even early.As Ted says, now all our lines are cut to zero with no communication and no one at customer support knows anything. The online customer chat box has even been disabled.I run an “essential” business and all our bills are being paid on time and my personal credit score is 750.So much for the “Amex has got your back” ad campaign. My last loan is due at the end of the month and when it is paid off I will probably never use this program again. A credit line that is there only in good times is useless.

    2
    • Organization Name: New York ATM

    This comment refers to an earlier version of this review and may be outdated.

    Craig

    Organization Name: LHD

    What is the response of American Express Working Capital for the COVOD-19 these days ?They…CUT your limit and no more funds available ! Yes, this is how this company treats the customer. This is help made by AMEX.My advice – stay away of them unless you like the troubles.

    1
    • Organization Name: LHD

    This comment refers to an earlier version of this review and may be outdated.

    John Cantu

    This program does not make any sense for business since the basic factor in that is planning your finance moves. AMEX does not provide any info about the current limit of your loan . You can see one day you can borrow $100k, a day later it is $50k, a week later $120k. Looks like a lottery – you need look into every hour. Unpredictable and unreliable service. Wonder who is the author of this lottery.

    1

      This comment refers to an earlier version of this review and may be outdated.

      Ted Simons

      Organization Name: connections unlimited inc.

      I concur with your comments. You can NEVER be certain funds will be available when you go to pay a vendor. My available funds have ranged from $30K to $70K+. I have NEVER missed a payment and I have used the program regularly. Then, suddenly and without notification or explanation, I go online to make a payment to an established vendor and the $70K that was available is suddenly $0.00. Attempting to get an explanation by telephone, after more than an hour on the phone, no one could give me a comprehensible explanation. I USED to recommend the program. I no longer will.

      • Organization Name: connections unlimited inc.

      This comment refers to an earlier version of this review and may be outdated.

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