Advertiser Disclosure

Appointment Plus Review

See Top Picks

Appointment Plus Review

  • 4 comments
  • Updated on:
Advertiser Disclosure: Our unbiased reviews and content are supported in part by affiliate partnerships, and we adhere to strict guidelines to preserve editorial integrity.

Looking for a free POS solution?
Try Square POS

Date Established
2001
Location
Scottsdale, AZ
Chris Motola

Chris Motola

Finance Writer at Merchant Maverick
Chris Motola is a writer, programmer, game designer, and product of NY. These days he's mostly writing about financial products, but in a past life he wrote about health care and business. He's a graduate of the University of Central Florida.



We've done in-depth research on each and confidently recommend them.

We've done in-depth research on each and confidently recommend them.

To learn more about how we score our reviews, see our Booking Software Rating Criteria.
Leave a comment

4 Comments

Responses are not provided or commissioned by the vendor or bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the vendor or bank advertiser. It is not the vendor or bank advertiser's responsibility to ensure all posts and/or questions are answered.

    Kathy

    Organization Name: My Fluffy Friend's Pet Shop

    HORRIBLE. Lots of hidden costs for basic features – text reminders, payments, etc. Plus this company does NOT refund if anything goes south. Have reported them to BBB. Visit their website to see other customer’s experience with them. Please do your research before signing up.

    1
    • Organization Name: My Fluffy Friend's Pet Shop

    This comment refers to an earlier version of this review and may be outdated.

    Rebeeca

    Seriously over Appointment Plus but stuck using it based on our company’s selection. Just when I think things are at least useable and not broken, they decide to do another update or scheduled maintenance. Inevitably, every time they do, the expected two to three hours down time turns to days and the debacle and glitches that follow are out of control. We’ve had help tickets in for weeks now and they still can’t resolve the issues and now the latest “update” has left us with limited mobile functionality (most of our employees only use mobile) and confirmation emails that were sent to a number of our clients 47 times (not exaggerating) that had links that wouldn’t even work. We lost a client who found it so unprofessional she cancelled a $3,000 program the day before she was supposed to start and we had numerous others not show up to sales appointments. I don’t expect these issues to be resolved anytime soon given we are still waiting on others. I highly recommend you DO NOT use this service.

      This comment refers to an earlier version of this review and may be outdated.

      Kristine BUckley

      Appointments Plus is a terrible scheduling service! I began with them probably 6 years ago. It worked fine for my practice. Then 2 years ago, the wheels came off the bus. It took 6 weeks for them to BEGIN to address the problems with my scheduling system. It worked for about 4 weeks and I had the same problem. Back to creating a a work ticket. Back to waiting several weeks for a response. End of story is that my system NEVER worked properly again. I made some changes to my practice and created a whole new website and getting rid of Appointments plus was the first thing I purged.
      Customers need to know that for technical support, they need to submit a ticket and then wait for someone to respond. If you want live technical support you need to pay extra!
      I also paid for a full year in advance rather than monthly. When I cancelled my subscription, I was NOT reimbursed for the balance of the year which came out to 8 months. How is that even legal?
      Look at MINDBODY, Schedulicity and others. But Appointments Plus is just awful! Poor customer service, poor scheduling system and basically they steal money.

        This comment refers to an earlier version of this review and may be outdated.

        Jennifer Hiatt

        That was actually a very good analysis of AppointmentPlus. Chris did a good job of explaining the pros and cons. In our analysis of online scheduling systems, we did not find any that were very intuitive. We tried several free trials and needed assistance in getting each one set up. Getting someone on the phone to help proved challenging. The lower-cost schedule systems clearly want to send you to a video. But, I like talking to someone when trying to learn a new system. That’s how they won our business. The person I spoke with took her time with me and made sure I was set up properly. Now that I know how to use it, it seems simple to me. Yes, it costs a little more than some of the other ones, but I’ll gladly pay a little more for reliability and peace-of-mind.

        5

          This comment refers to an earlier version of this review and may be outdated.

        Leave a Reply

        Your email address will not be published. Required fields are marked *

        Your Review

        Comment moderation is enabled. Your comment may take some time to appear.
        Please read the "User Review and Comment Policy" before posting.

        Share

        Featured Offer: We Recommend QuickBooks 🎉

        Get 50% QuickBooks Online for a limited time!

        Take it for a spin with a free trial.

        Try QuickBooks Today

        We Recommend Payment Depot 🏆

        Payment Depot is one of our top picks for credit card processing!

         

         

        We love Payment Depot's predictable pricing and excellent service.

        Get Started

        Get started with no commitment today.

        We Recommend Brex Corporate Card for Startups 🏆

        Brex Corporate Card for Startups is one of our top picks for business credit cards!

         

         

        For a limited time get 50,000 rewards points when you spend $1000 with Brex.

        Get Started

        Get started with no commitment today.

        We Recommend PaymentCloud 🏆

        PaymentCloud is one of our top picks for credit card processing!

         

         

        We love PaymentCloud's predictable pricing and excellent service.

        Get Started

        Get started with no commitment today.

        We Recommend Fattmerchant 🏆

        Fattmerchant is one of our top picks for credit card processing!

         

         

        We love Fattmerchant's predictable pricing and excellent service.

        Get Started

        Get started with no commitment today.

        ⭐️ Featured Promo! ⭐️

        Sign up now and qualify for a limited time deal!

        Standard Plan: One month free ($29.95 value)
        Plus Plan: Two months free ($159.90 value)
        Pro Plan: Three months free ($899.85 value)

        Learn More

        At BigCommerce

        We Recommend Helcim 🏆

        Helcim is one of our top picks for payment processing!

         

         

        Helcim has exceptional service and an advanced platform that we highly recommend for businesses in Canada and the US. Get three months free when you sign up with Helcim through our links!

        Get Started

        Get started with no commitment today.

        We Recommend PaymentCloud 🏆

        PaymentCloud is one of our top picks for credit card processing!

         

         

        We love PaymentCloud's predictable pricing and excellent service.

        Get Started

        Get started with no commitment today.

        We Recommend OnDeck 🏆

        OnDeck is one of our top picks for Business Loans!

         

         

        OnDeck is our featured vendor for business loans and lines of credit. If you have at least one year in business, a personal credit score of 600 or higher, and $100K in annual revenue, OnDeck is ready to help your business get funded.

        Get Started

        Get started with no commitment today.

        Get 50% Off FreshBooks ✨

        FreshBooks accounting is offering 50% off of their accounting and invoicing software for three months and a 30-day free trial!

        Start For Free

        No credit card required

        We Recommend Lightspeed POS 🏆

        Lightspeed POS is one of our top picks for Point of Sale!

         

         

        We highly recommend Lightspeed POS for small businesses looking for a feature-rich, tablet-based point of sale system. For a limited time, get up to $1,000 off retail hardware when you sign up through our link! Ends Sep 30th.

        Get Started

        Get started with no commitment today.

        We Recommend Fundera 🏆

        Fundera is one of our top picks for SBA loans!

         

         

        Fundera is a free-to-use marketplace that allows you to compare lenders side-by-side. Easily find SBA 7(a)loans alongside other financing options.

        Get Started

        Get started with no commitment today.

        We Recommend ShippingEasy 🏆

        ShippingEasy is one of our top picks for shipping software!

         

         

        ShippingEasy got a 5-star review from our team. Get a 30-day free trial to access discounted USPS and UPS shipping rates and print labels in no time. No credit card required.

        Get Started

        Get started with no commitment today.

        We Recommend Square POS 🏆

        Square POS is one of our top picks for Point of Sale!

         

         

        Square is free to use and include a free card reader at sign up! No credit card required to create your account.👌

        Get Started

        Get started with no commitment today.


         

        Our unbiased reviews and content are supported in part by affiliate partnerships, and we adhere to strict guidelines to preserve editorial integrity. The editorial content on this page is not provided by any of the companies mentioned and has not been reviewed, approved or otherwise endorsed by any of these entities. Opinions expressed here are author’s alone.

        We Highly Recommend Appointment Plus 🏆

        Appointment Plus is one of our top picks for credit card processing!

        We love Appointment Plus's predictable pricing and excellent service.

        Their standard offer has no early termination fee and no junk fees. 👍

        Learn More At Appointment Plus

        Sign up for the Maverick Newsletter

        • We occasionally send out emails with special offers.