Asana Review

    Liz Hull
  • UPDATED

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Liz Hull

Liz Hull

Contributor
Liz Hull is a writer for Merchant Maverick. In her three years with Merchant Maverick, she has tested and reviewed over 40 eCommerce platforms and published two ebooks on the topic of online selling. Liz has also been published in Startup Nation and Home Business Magazine Online. Liz has a BA in English and Spanish from George Fox University.



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7 Comments

Responses are not provided or commissioned by the vendor or bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the vendor or bank advertiser. It is not the vendor or bank advertiser's responsibility to ensure all posts and/or questions are answered.

    shannon mann

    Organization Name: Ocean Conservation

    Asana is expensive and I feel like they’re just out to make money. They don’t offer a true free trial period as I had to enter my credit card information, then, when I missed the deadline even though they could see we were not using the produce basically said too bad, you read the contract… like anyone reads all of that these days. I was extremely disappointed by their customer service and lack of concern, we are a small non-profit organization and although it was indeed my fault, there was no compassion. I would rather donate the money elsewhere than have it wasted on some greedy subscription service.

    1
    • Organization Name: Ocean Conservation
    Alex

    The software is ok, but the support is a team of crooks who talk nicely (email) but do nothing to help you. The biggest problem is to give them my paypal account and they charged on two assigned credit cards (two identical payments) and now they no longer reply to my emails to refund the second payment that was abusively made by them. They promise that some team needs to analyze something and will definitely reimburse it, but it’s already more than a month passed and there are no responses from them.A team of scamers.

    1
      Name Withheld

      Have used Asana for about ten years with clients and within my own group.There’s a learning curve that is moderately steep. You can certainly jump in and begin using it immediately, but the room for confusion and error and lost communication is greater than others I’ve used. It’s not intuitive, particularly with groups of untrained users. I’ve observed that people don’t distinguish between projects, tasks and mail, probably because they all look the same in Asana’s attractive but frustratingly obtuse design.Ownership/permissions of tasks and projects is also an occasional headache.I’ve used Asana mostly in groups of five or less and believe it would be a nightmare in larger groups unless everyone is an Asana expert going in.Finally, I’ll say that there’s a big difference in the capabilities of the free and paid versions. This is NOT a free product unless you’re only using it for smaller groups and projects. And in those cases, TBH, a combination of email and cloud-sharing would be easier and cheaper.

      2

        This comment refers to an earlier version of this review and may be outdated.

        AnnSofie

        Watch out, strongly recommend to avoid this company Asana.com by all means. The software is really ok, but the company does not respect the data privacy. They miss-used my credit card, posting transactions on it for a subscription where the credit card was not a valid payment method. Upon request for credit, it was refused. 2500 USD.

        1

          This comment refers to an earlier version of this review and may be outdated.

          daniel

          Organization Name: u. of utah

          confused javascript interactions between backend servers requires turning off all reasonable control to use the site. great for home users maybe but not business quality

          • Organization Name: u. of utah

          This comment refers to an earlier version of this review and may be outdated.

          Ola Rybacka

          Hi, Julie! Happy to see an Asana review – couldn’t agree more with you! We use Asana for managing projects at TimeCamp and we totally love it – its distractions-free design, ease to use and good pricing plans are impressive. It’s for sure one of the best project management solutions! Ola Rybacka, Social Media Manager at TimeCamp – https://www.timecamp.com

          5

            This comment refers to an earlier version of this review and may be outdated.

            H Povall

            We love it – this program has without doubt reduced the number of meetings etc. within our organisation and saved a lot of time in terms of teams sharing the same view and being better connected with the project.

            4

              This comment refers to an earlier version of this review and may be outdated.

            Comments are closed.

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