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Bookeo Review

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Bookeo Review

  • 6 comments
  • Updated on:
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Date Established
2008
Location
Sydney, Australia
Chris Motola

Chris Motola

Finance Writer at Merchant Maverick
Chris Motola is a writer, programmer, game designer, and product of NY. These days he's mostly writing about financial products, but in a past life he wrote about health care and business. He's a graduate of the University of Central Florida.



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6 Comments

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    rr

    Organization Name: RGS

    Terrible customer support (if you can even call it that.) Sometimes I send an email and feel like it is an alien being replying back, like a severe language barrier. The most practical features are missing. Like common sense things you would expect from a booking software they lack.

    1
    • Organization Name: RGS
    Lana

    Organization Name: Chicago Permanent Makeup by Lana Schluter BSN, RN

    Its is no longer good. lately its been taking too long on my website and I am losing a lot of business because of it . It never used to be that way. Now customers leave my website without waiting for the Bookeo’s application to load . I am looking for a new company as soon as possible . It literaly takes few minutes. noone wants to wait this long and b Bookeo has no phone # to call for support so if something happens to their app then you will have to wait a long tie to fix it because you can only contact them via email and you will lose a lot of of business. Over the years their app had been inconsistent and sometimes disappearing from my website for few days at the time.

    1
    • Organization Name: Chicago Permanent Makeup by Lana Schluter BSN, RN
    jake

    My comment is about adding custom CSS which you can do in Bookeo. I’ve been working with Bookeo for a few years on different sites. First, the custom CSS only applies to the desktop UI, not mobile , as far as I know. But my main issue is the poor HTML markup which makes it very difficult, or impossible, to target specific elements, or even general classes. If Bookeo cleaned this up a bit I’d be much more satisfied with the platform, as a web developer.

    3
      T

      they should improve their customer support. It is very difficult to reach them if you want an issue to be resolve asap. They only do email customer support. As a customer, they should serve us properly. It is not only about new sales. To be able to maintain clients, a good quality customer service is also important. The owner should look into this and prioritize this, as we are monthly subscribers, and as long as we are happy, we will not shop around with other providers. I hope the owners will take this comment into a consideration.

      2

        This comment refers to an earlier version of this review and may be outdated.

        Selene Gama

        Please make a update on this review, there is some changes that I wish to know how it goes now. Thanks.

          This comment refers to an earlier version of this review and may be outdated.

          Anne Fuller

          I love your site – well done and very useful. We will definitely use it as we set up our small Canadian business. We are a small counselling centre with between 8 – 10 counsellors, all part time. I’ve read some of your reviews on booking systems but we have specific needs and am hoping you can narrow down our search. Our needs:
          * Drupal website under development (new to this technology and we hope it hasn’t limited our options!)
          *Four offices are available during the day and need a system that avoids double booking our space.
          * Clients need the option to book their own appointments with counsellor of their choice, on mobile device is great
          * Counsellors need access to only their schedules
          *No need to handle classes or group events, all individual appointments of different lengths (30, 60 and 90 minutes)
          *Company owner needs access to all schedules and needs to sync with accounting system to track income. Invoicing clients is not needed.
          *Reminder emails to clients of upcoming appointments is important
          * Company needs email/contact info of clients
          I’ll keep reading your great reviews…but if any booking system appears to meet our needs, let us know! thanks so much.

            This comment refers to an earlier version of this review and may be outdated.

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