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Cashier Live Review

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Cashier Live Review

  • 10 comments
  • Updated on:
Advertiser Disclosure: Our unbiased reviews and content are supported in part by affiliate partnerships, and we adhere to strict guidelines to preserve editorial integrity.

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Date Established
2008
Location
Chicago, IL
Merchant Maverick Contributor

Merchant Maverick Contributor

Merchant Maverick is a highly successful partner referral site which has helped over 1 million business since 2009. We provide high-quality, non-paid, unbiased reviews of business and e-commerce products and services to allow entrepreneurs make better decisions. At Merchant Maverick we make small business simple.



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10 Comments

Responses are not provided or commissioned by the vendor or bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the vendor or bank advertiser. It is not the vendor or bank advertiser's responsibility to ensure all posts and/or questions are answered.

    Penny

    Organization Name: Cooks

    We are a busy store and this system was to slow for what we needed. Support was also hard to get intimidate help. Been in business 25 years and this was the worst system I have worked on. After 1 year we bought new ones and I tried to get the company to buy back at least one of the registers that was 1month old and got a NO.Buyer be ware.

    1
    • Organization Name: Cooks
    Carlos R Delgado

    Hi ,

    I am looking for a POS for Service Only transactions for Livescan Businesses. Any recommendations?
    Thanks,
    Carlos

      This comment refers to an earlier version of this review and may be outdated.

      Paul

      First off thanks for the review! I’m looking into this for our small business. I was just wondering what your thoughts were for our situation with this application. We are a very small family owned business with only 1 employee not related to us so the security issue would not be a problem for us. Currently we are running a dos based pos/inventory system that’s unreliable at best and we need something more current than what we have. We really don’t want to spend a lot seeing as how we really don’t need anything fancy other than pc and tablet integration. Any info you could provide would be much appreciated.

      Thanks,
      Paul

        This comment refers to an earlier version of this review and may be outdated.

        Jordan Nelson

        Hi Paul,

        Even with one employee, the lack of access permissions is still a problem if you’re expecting your company to grow at all (at least to the point of having to take on new employees). Also, the lack of any kind of offline functionality is a risk that isn’t worth taking when there are so many other systems out there with that feature that are still cheaper than Cashier Live. Take ShopKeep as an example. It is an amazing piece of software with great integrations, award-winning 24/7 customer service, more credit card processing options, and more functionality that Cashier Live, all at about $25 less (per month). With so many far superior alternatives out there, I really can’t justify investing in Cashier Live.

        Best,

        Jordan

          This comment refers to an earlier version of this review and may be outdated.

          Dixie

          I wish I had seen this article before using cashier live for my retail store. The basic $20 a month did not provide enough functionality to perform basic POS functions. We had to upgrade to the $75 a month, but they continued to charge us the $20 a month. Three weeks later we found another POS NCR Silver which integrates marketing, loyalty rewards, and a POS together for the less than $70 a month. We immediately switched. Cashier live terminated our account but continues to charge us for the basic service. We have been trying to get it stopped and our money back for over a month.

          1

            This comment refers to an earlier version of this review and may be outdated.

            PAUL

            The system seemed fine – inexpensive but there are cons to everything. Worst part is I used CashierLive for over a year – paying my 50.00 per month. Then, I receive a call from Cashier Live stating that my service in no longer available after Feb 1, 2014 unless I use their merchant processor. Really? So, I went with it, let them price me on merchant services…. they could not beat my current provider so obviously I will not change. They kindly informed me that if I do not change, my service would end Jan 31, 2014. I opted to allow my service to end. Now, Feb 5th – my friend calls about using the same service…… funny thing – they were not told nor does the website reflect that the merchant services are required to use their service. It still states optional. Makes you wonder about them….. with only having 10 – 12 employees; are they all on the same bus????? Is it required or not???? Do they know??? It is better I move on & leave this provider for the IT unknowns.

            1

              This comment refers to an earlier version of this review and may be outdated.

              Anne

              Thank you for your honest and thorough report on Cashier Live. I wish we would have read this before we chose CL for our POS. There has been continuous glitches with no help from CL’s customer service, not to mention the excessive steps during the check out process and it is extremely slow. If I could I would give them 1 maybe 2 stars out of 5.

                This comment refers to an earlier version of this review and may be outdated.

                Mr. Sears

                Dave,
                Awesome review. The depth challenges a paper I wrote on Cloud POS a few years ago finishing the IS degree… Anyways, just a quick thanks. I’d like to connect to get the insight as I’m working hard to help folks around the Minneapolis/St. Paul area get the ball rolling on dumping huge $25k POS investments, and getting themselves setup on these POS systems.

                Cheers and thanks again,
                Christofer Sears
                http://www.linkedin.com/in/christofersears/

                  This comment refers to an earlier version of this review and may be outdated.

                  Robert

                  Only problem with your alternatives that work as well or better than Cashier Live is none of them work on a iphone.

                    This comment refers to an earlier version of this review and may be outdated.

                    Dave Eagle

                    Hi Robert-

                    That’s kind of like saying that you’d rather go to a restaurant where you know the beef is tainted because the vegetarian place across the street doesn’t serve steak. The Cashier Live iOS app, at least at the time I reviewed it last month, has a large and worrisome security flaw, so I don’t look at their iOS app as a selling point.

                    Also, Shopkeep’s POS runs on an iPad, and they have a dashboard app for the iPhone. Vend runs on iPad, too. GSM free iPhones without a phone contract are more expensive then the iPad mini, and with a contract will end up costing you in the thousands over two years. So I’m not sure that a lack of support for the iPhone is a drawback.

                    And FYI: MerchantOS does have an iPhone app for POS. But they’ve also just merged with Lightspeed Retail, another mobile payment option, so expect further enhancements.

                    The market’s pretty flush with mobile retail POS apps—consumers have a pretty wide variety of choices. To me, Cashier’s just not worth the security risk.

                    Thanks for your feedback. Do you use CashierLive? Are you happy with it? I’m curious to know.

                    dave

                      This comment refers to an earlier version of this review and may be outdated.

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