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Cin7 Inventory Review

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Cin7 Inventory Review

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Date Established
2002
Location
New Zealand
Matt Sherman

Matt Sherman

Point of sale writer at Merchant Maverick
Matt Sherman has been immersed in point of sale systems for over a year now. Previously, he spent 14 years in the newspaper industry, the majority of which was as the sports editor for a pair of weekly newspapers in suburban Portland, Oregon. He is a graduate of the University of Oregon where he majored in English because he knows where the money is. Matt is the father to a pair of energetic boys and can easily be distracted by Netflix, Amazon and HBO Go.



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5 Comments

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    Courtney

    Finally a system that works! Cin7 was exactly what I was looking for in order to grow my wholesale business. The onboarding and training for this program and been incredible. Arlyn Delacruz was who did my onboarding and she was fantastic and so helpful! Looking forward to many years of business with Cin7

    5

      This comment refers to an earlier version of this review and may be outdated.

      Sam Banerjee

      Organization Name: Cin7

      Hi Courtney,
      Thank you so much for this starred review! We are happy to know that Cin7 could meet your business expectations and that you had a pleasant experience with our onboarding team. We’ll make sure to share what you’ve written here with our onboarding team. We look forward to continuing to work with you and to find as many ways as we can to help your business.

      Sincerely,
      The Cin7 Team

      • Organization Name: Cin7

      This comment refers to an earlier version of this review and may be outdated.

      Samad

      Organization Name: MOROCCAN MOSAIC & TILE HOUSE

      Overall: Cin7 helps and still getting my inventory, orders, client organized and easy to access in one placePros: Easy to use, different features, efficient, possibility of customizationCons: The part I didn’t like is to pay $3 to 4$ per $1000 to send client a link to pay. You guys should have your own merchant to process credit card like square.com and they charge about 2.5% to 3% as process fees. just suggestion!

      5
      • Organization Name: MOROCCAN MOSAIC & TILE HOUSE

      This comment refers to an earlier version of this review and may be outdated.

      Marketing Cin7

      Organization Name: Cin7

      Hi Samad,
      Thank you for taking the time to give us your feedback. We’re so glad that Cin7 is making your life easier! The charge you mentioned is associated with our Payment Portal service, which allows customers to pay online instantly by clicking a button on the invoice. Stripe charges a fee for this service. We hope this helps. Please feel free to reach out to our support team if you have any further questions or concerns: https://www.cin7.com/company/contact-us/

      • Organization Name: Cin7

      This comment refers to an earlier version of this review and may be outdated.

      Todd Fulton

      Organization Name: St Croix Dock, Inc.

      We first contacted Cin7 in October and told them what we were looking for. They sold their product as a one stop shop that would take care of everything we need, and would connect to Quickbooks Desktop seamlessly. We signed on with them in November and went live December 15th. Nothing in the system worked like it should. The main reason we signed on was the scanning ability of their warehouse management system. After we signed on and paid their fee, just after going live, they told us that system did not work and they pulled it out of the system. We know they knew this before we signed on because they spoke about it having issues for a long time. The connection to quickbooks was terrible. The wrong data was being pushed over, duplicate date, taxes on orders that did not even have tax. Day after day it was issue after issue. They had no good way to contact them so when you would try to report something it was a week until you would hear back, and who knows when anything would be fixed. We have spent almost 5 months now with a system that does not work, they will not refund you and let you leave, even though they admit the system does not work the way they said it would. We have over sold countless items because of the system. Inventory is way off and they have no help. We received an email stating gift certificates were not processing properly in quickbooks. On top of the initial fee of almost $4500US, they have been charging us $579US a month and will not stop billing us. We need help and need to get refunded from the crooked company with software that does not work, and actually makes your system corrupt due to the bad data being pushed to Quickbooks and the bad inventory, reporting taxes that do not even exist, and much more.

      1
      • Organization Name: St Croix Dock, Inc.

      This comment refers to an earlier version of this review and may be outdated.

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    Our unbiased reviews and content are supported in part by affiliate partnerships, and we adhere to strict guidelines to preserve editorial integrity. The editorial content on this page is not provided by any of the companies mentioned and has not been reviewed, approved or otherwise endorsed by any of these entities. Opinions expressed here are author’s alone.

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