Clarizen Review

    Wesley Kriz
  • UPDATED

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Date Established
2006
Location
San Mateo, CA
Wesley Kriz

Wesley Kriz

Contributor
Writing from the Pacific Northwest (read: the Best Coast), Wesley graduated from George Fox University in 2014 with a degree in History, then again from George Fox in 2016 with a Masters of Arts in Teaching. He has been writing about project management for 2 years, and keeps a running list of wacky software brand names; seriously, it's wild out there.



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To learn more about how we score our reviews, see our Project Management Software Rating Criteria.

4 Comments

Responses are not provided or commissioned by the vendor or bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the vendor or bank advertiser. It is not the vendor or bank advertiser's responsibility to ensure all posts and/or questions are answered.

    Santiago Rodriguez Guillen

    Organization Name: Eccovia Solutions

    I only can talk about my experience with Clarizen. For our department is a the key solution to be able to report where exactly is going our effort and resources. Customer Service is always there for us to give us feed back, support and suggestions. After they gave me the training. I felt so much comfortable with the tool. I needed to know what was going on “behind the scene” to use the tool effectively, but every tool is the same way in my opinion

    5
    • Organization Name: Eccovia Solutions
    claire

    Buyer beware. We found the Clarizen customer service did not deliver on things the sales team promised.

    1

      This comment refers to an earlier version of this review and may be outdated.

      claire schneeberger

      while clarizen’s feature looks great from the outside, our experience is that they the product is convoluted and we did not get effective support or responsiveness to our support requests in a timely or complete way. for us the time and money invest in clarizen has not paid off. buyer beware.

      1

        This comment refers to an earlier version of this review and may be outdated.

        Joshua Santos

        As the time of this review in early 2015, Clarizen customer satisfaction for technical support was over 96% (industry average was between 94-95%). Last quarter it was 98% and currently it is at 99% for Q4 2016.

          This comment refers to an earlier version of this review and may be outdated.

        Comments are closed.

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