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CPN (Capital Processing Network) Review

    Frank Kehl

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Date Established
Phoenix, Arizona
Frank Kehl

Frank Kehl

Expert Analyst & Reviewer at Merchant Maverick
Frank Kehl has been researching and analyzing merchant services, payment gateways, and international money transfer services since 2015. He has a Bachelor of Science degree from Penn State and a Juris Doctorate from the Ventura College of Law.
Frank Kehl
View Frank Kehl's professional experience on LinkedIn.

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    Ken Blevins

    Organization Name: Luling Bar-B-Que

    Some of this company’s actions are highly deceptive if not criminally fraudulent. I was offered a 60-day free trial period with their leased equipment (Poynt) and heard from the sales person that set up the deal one time after that. I was never provided with a date when the trial period was over and was told that there would be no charges for anything for the 60-day trial period. Wrong they and their leasing company First Data began charges for my terminal and monthly minimum charges by CPN before I even received the unit in the mail, outside of the agreed upon trial arrangements. We are filing civil and criminal complaints against this company for fraud/deceptive trade charges. I contacted their main office and they informed me that the office records didn’t even indicate an trial period which seems like a problem between their sales staff and their company procedures in order to defraud the company of the sales commission. Stay completely away from either of these companies as they bump up against if not over the line of criminal activity andif we can see to it they will be charged with criminal and civil charges.

    • Organization Name: Luling Bar-B-Que
    J. M. Young

    Organization Name: Young Sign & Awning

    We were shown the door at Intuit (whom we used for over 10 years, they did not want anyone who
    was not incorporating “Quickbooks” in their processing.) They “Intuit”, escorted us to Pivotal Payments
    so we felt they would be an A1 outfit. Intuit had a drop dead date to make the switch. We are still
    with Pivotal, and have not had any serious problems other than a constant assortment of additional
    line item charges which are hard to reconcile, most recent was an unwanted enrollment into some
    program called “Web reports/business coach” at $29.95 per month. They jammed this through at
    tax time hoping we would not notice. We have since “unenrolled”.
    We have accepted bank cards since their inception as “MasterCharge” and “Bankamericacard”
    using a manual imprinter and hand written tickets which had to be “batched and mailed in with a stamp”. We also got a big thick weekly booklet of bad card numbers one had to check.

    • Organization Name: Young Sign & Awning

    Hi Frank. I just signed up with CPN a few days ago and just saw this. Now I am in such a panic. Is there any way to get out of this especially since I haven’t received the equipment yet and haven’t started using their services yet?

      Jessica Dinsmore

      Hi Debra,

      I’d recommend you review your contract, specifically the “Termination” clause. CPN offers both month-to-month and long-term contracts; worst case scenario, you’ll have to pay an early termination fee. If you don’t have your contract handy, you can ask the processor for a copy of it. Best of luck!

      Comments are closed.

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