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CS-Cart Review

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CS-Cart Review

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Date Established
2005
Location
Ulyanovsk, Russia
Liz Hull

Liz Hull

Liz Hull is a writer for Merchant Maverick. In her three years with Merchant Maverick, she has tested and reviewed over 40 eCommerce platforms and published two ebooks on the topic of online selling. Liz has also been published in Startup Nation and Home Business Magazine Online. Liz has a BA in English and Spanish from George Fox University.



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20 Comments

Responses are not provided or commissioned by the vendor or bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the vendor or bank advertiser. It is not the vendor or bank advertiser's responsibility to ensure all posts and/or questions are answered.

    Russell Robert

    Organization Name: MoissaniteUSA

    Awesome review, thank you..(:If CS-CART Multi-Vendor Unlimited is not your favorite I am curious to know which is?Awaiting your reply,Russell..(:

    5
    • Organization Name: MoissaniteUSA
    Liz Hull

    Hi Russell,

    Thanks for your comment! We really like Shopify and 3dcart for all-in-one solutions (including a store builder and hosting). If you want a free software that you are responsible for hosting, we like WooCommerce. Check out our comparison page for a few details on our favorite solutions.

    Good luck with your search!

    Liz

      Suma

      Hi there,
      I am intersted in CS-cart, but I ‘d like to ask if there is any delay in email notifications.
      thx

        Jessica Dinsmore

        Hi Suma,

        It appears that CS-Cart offers a “Sending mail with delay” add-on that allows for delayed emails. I hope that answers your question!

          Konstantin Anisko

          Organization Name: KAAVAINMAAILMA OY

          Using CS-Care for years and overall it is fine. But if to make a choice now, I would never choose CS-Cart again. Support is really slow and inefficient. But the main problem, that CS-Cart developers are great programmers, but bad sales persons. They never had own webshops or even sell something to customers. The great example – that in CS-Cart architecture E-mail is mandatory field. The first rule of sales – the process must be as easy as it can be. But nobody from CS-Cart understand that!So I live for years with many abandoned carts because many people does not want to enter e-mails but nothing possible without it.There are 3 addons which allow to avoid this, but all of them works with own bugs…So, after a years of experience I would not recommend. Although the design is great and really simple to use!

          2
          • Organization Name: KAAVAINMAAILMA OY
          Tony

          Organization Name: Aillicit

          What company would you recommend for a multi-vendor website?

          • Organization Name: Aillicit
          Jessica Dinsmore

          Hi Tony,

          Check out our post on Tackling Multi-Vendor eCommerce Solutions. I think it will help point you in the right direction. Thanks for reaching out!

            John Pirner

            Your assessment of CS-Cart is completely different from my experience. I have been using it for a year now and I have never run into a bug, much less the product being buggy, suggesting multiple problems.I own it! The yearly maintenance fee if voluntary, but I will happily pay it.My response to your review is this. First, if you are undecided about a cart platform, and have read the less than stellar web reviews about CS-Cart, ignore the reviews and have an easy mind. CS-Cart is fantastic. Far more comprehensive and powerful than I anticipated. CS-Cart has many well developed features and it is easy to administer. I migrated from a simple web site where I did everything in HTML and used PayPal buttons for my shopping cart and payment gateway. CS-Cart gave me multiple payment options, including a merchant account so that I am not dependent upon PayPal.My only complaint with CS-Cart is the documentation. It seems to be cobbled together. But then I haven’t had a problem where I have needed to fix anything. The user interface is intuitive enough that I haven’t used any of my support credits. Regardless, when I do send an email to the support team with any question, I always receive a response the next morning. I have not had to use any of my support credits that were included with the license.This is a powerful product, with far more features and capabilities than I expected. This is an incredible value for a few hundred dollars.

            5

              This comment refers to an earlier version of this review and may be outdated.

              ed

              I never have seen such a bad review. Lot of the comments you make are just hearsay from others (which absolutely cannot be verified as true). I develop both in CS-cart and in Magento. I prefer Cs-cart above Magento or any other platform.

                This comment refers to an earlier version of this review and may be outdated.

                Danny O

                I have been CS-Cart for more than 10 years and have been extremely satisfied with the software. You just can’t beat it for the price and features. The software has been customer driven from the start and provides the best in class options and features with each new version. No company is perfect but CS-Cart provides a rock solid product with the features our business required. I would recommend CS-Cart to anyone tring to get start selling on the internet.

                4

                  This comment refers to an earlier version of this review and may be outdated.

                  Cadian Noriega

                  We have done a lot of Digital Research before we decided to go with CS-Cart Multi-Vendor. Review site 1. with this site the review was mediocre but what swayed me was the actual customer reviews. Review site 2 This site was a little more detailed. Review site 3 Good rating.Then we looked at CS carts forum specifically looking at problems users were having and how quickly known issues were being addressed by the development team. We saw that CS-Cart developers kept the community updated regularly, had some of the best direct support within the forum compared to the other offerings. We noticed also that CS Cart have regular major and minor additions on a consistent basis. This showed us that the team is hard at work constantly improving the software. Even though CS-Cart is not rated among the top 3 eCommerce platform solutions this was not a deterant to us. What was most comforting is the reviews by actual users. Positive reviews and specifically within the marketplace software realm is one of CS-Cart’s strengths. The next thing we looked at was helpful training material how easy was this to access. CS-Cart has right within its backend as well as on youtube tons of really helpful training material. a big big plus. And also a comprehensive online help document for every major release. Of course the price( starting cost) is very reasonable. But once the various additions we need were taken into consideration it became just as expensive as the other options. If there is one recommendation i could leave with CS Cart is to find a way to offer a complete hosted solution. A lower cost to entry where server hosting is already included will go miles to bringing more users on board. We want to be able to pay one monthly fee and have the whole solution take care of itself. Not worry about server solutions, Security issues, installations, and setup etc. Lastly, we looked at What CS Cart says about itself. Directly on the website. A really good job was done right upfront showcasing the various stores using CS Cart. The success stories are impressive.We have been using Bigcommerce for almost two years but there was no available marketplace option for us. As well as various areas where the feature set was actually behind the offering of CS-Cart. We also looked seriously at X-Cart, Magento, and Shopify,. Non had the feature set we were looking for without considerable customization and costSo, in short, we didn’t look as heavy in the reviews sections because we knew CS-Cart does not have the heavy type of marketing campaigns the so called big guns do. We looked mainly at the forums searching through the disgruntled customers to the satisfied customers being very careful to look at how CS-Cart dealt with their customers. how they addressed known issues, what is the vision for the platform and do they keep pushing forward to improve. We saw that CS-Cart users were generally happy satisfied customers. Ultimately it was the feature set ( Second to none), the customer reviews and their online available material that made us choose to become part of the CS Cart family.

                  4

                    This comment refers to an earlier version of this review and may be outdated.

                    Aubrey Clark

                    So, Here’s the deal from my perspective. I have run 5 sites on cs-cart since 2013. CS-Cart doesn’t cost you monthly, but it cost you in many other ways. The “out of the box” cart is pretty good, but if you offer products that have options and need a specialized display and filtering you’ll be paying a coder.That’s not much different than the pay to play carts, but the coder base, the people most familiar with cs-cart, is almost completely Russian or Ukrainian. It’s hit and miss. We have spent thousands on custom programming, only to find our company is no longer interested in custom work. Meaning we will need to hire another company to maintain the code through the upgrades and changing server requirements. This has happened 3 times.When you hire a coder from Russia, you work on opposite schedules. This means everything is a day behind. If XYZ messes up, you put in a ticket, or send an email and they will work on your system while you sleep.That’s all well in fine, except. There is a language barrier, meaning they sometimes will not completely understand what you need, or will not be able to reproduce the problem. You get to work the next day … and you have to wait another 24 hours to get your problem solved. (also watch who you hire, never pay by credit card, always PayPal, always)CS-Cart is a heavy pull on your server if you have more than a few thousand products. Most carts are, except the hosted carts.The good: I actually love Cs-Cart. It’s my first cart and I have it tweaked and running exactly the way I want. The setup I have right now could never be ran on a hosted server without paying hundreds in overcharges from addon services.I pull feeds from 3 different distributors and adjust my own pricing and apply my own rules. With hosted carts, unless you shell out thousands for custom programming (which has to be done by “certified” companies because it is making changes to their api) you will pay hundred per month for feed services which dictate the pricing because they have relationships with the distributors whose feed they pull.It costs me $225 a month to run five carts, plus 7 other content sites. This is because we are on a dedicated server. If you plan to use cs-cart on a shared server, don’t. It will end badly. If you plan to use a VPS, make sure the customer service is familiar with your setup and will actually help you when things screw up, because they will. VPS are updated without your permission, which means PHP, MySQL, Apache and other servers may be upgraded and cause an issue with your version of cs-cart.Upgrades will cost you a couple hundred every other year. If you have custom scripts running like us, it will cost more to adapt those custom scripts to the new cs-cart upgrade.I know this sounds like I’m dogging cs-cart, I’m not. I love the freedom and ability I have to do and host what I want without anyone else’s permission. However, there is a learning curve. Bottom line, if you have less than a few hundred product, go with a hosted solution. If you are going to open multiple storefronts, have a lot of product, and are adventurous … go with cs-cart.

                    3

                      This comment refers to an earlier version of this review and may be outdated.

                      Fred Pizarro

                      Liz, thanks for this review, is very useful for me. Do you know some other commerce multi-vendor platforms similar to cs-car in term of costs?Regards.

                      4

                        This comment refers to an earlier version of this review and may be outdated.

                        Liz Hull

                        Hi Fred,

                        We don’t typically review multi-vendor platforms here (we usually just stick to simple shopping carts). However, I have written one article that might be helpful to you. It’s called Tackling Multi-Vendor eCommerce Solutions. In it, I compare CS-Cart, X-Cart, and Yo!Kart. It isn’t enough information to make a decision on, but it should help you kickstart your research. Good luck!

                        – Liz

                          This comment refers to an earlier version of this review and may be outdated.

                          Al

                          What is a good stand alone shopping cart that has the option to sell physical as well as digital items?

                            This comment refers to an earlier version of this review and may be outdated.

                            Liz Hull

                            Hello,

                            Most shopping carts come with the ability to sell physical and digital products. Your choice will likely depend more on the size of your business and your technical ability. I’ve recently created a flowchart that can point you in the right direction regarding which shopping cart fits you best. All of the solutions on this flowchart allow digital products.

                            Hope that helps!

                            – Liz

                              This comment refers to an earlier version of this review and may be outdated.

                              Shahina Perveen

                              Hi,
                              I am interested in cs-cart multivendor, however, I heard many different stories from different people. People have complained about how multivendor is full of bugs. Can anybody share their good/bad experience related to CS-Cart Multivendor. Thanks,

                                This comment refers to an earlier version of this review and may be outdated.

                                namgil

                                Organization Name: http://www.umbrelacorporation.com

                                its the best and there no bugs user friendly and lots of add ons
                                not like other who has cloud based and all control in their server
                                cscart you can host in yur own serve and makt it use of the bes.
                                i really like Cs cart

                                • Organization Name: http://www.umbrelacorporation.com
                                Tejesh

                                Do we have specific test class to test the entire CS cart multi vendor configuration which can be reused for my company?

                                  This comment refers to an earlier version of this review and may be outdated.

                                  Martin

                                  We have installed and used this CS-Cart for 4 months now and we are very happy with all easy and fast processing of site with all great features in one package, also their customer/tech service is very professional and friendly.After 12 months of hell with prestashop this is heaven to us, we easily can edit change and even design what we need to fit our business requirements, test is done and result is Great for now.I will recommend this shopping cart to everyone to use.Professional and friendly developing companyThank You

                                  5

                                    This comment refers to an earlier version of this review and may be outdated.

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                                  Our unbiased reviews and content are supported in part by affiliate partnerships, and we adhere to strict guidelines to preserve editorial integrity. The editorial content on this page is not provided by any of the companies mentioned and has not been reviewed, approved or otherwise endorsed by any of these entities. Opinions expressed here are author’s alone.