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Cube Review

    Merchant Maverick Contributor
  • 2 comments
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Date Established
2012
Location
Mountain View, CA
Merchant Maverick Contributor

Merchant Maverick Contributor

Merchant Maverick is a highly successful partner referral site which has helped over 1 million business since 2009. We provide high-quality, non-paid, unbiased reviews of business and e-commerce products and services to allow entrepreneurs make better decisions. At Merchant Maverick we make small business simple.



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2 Comments

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    Kevin

    I would really like to know if anyone has used this with a windows tablet or phone, and how well it worked.

      This comment refers to an earlier version of this review and may be outdated.

      L.Hiken

      I installed Cube in my food service business late spring 2013 and to say it was a disappointing piece of technology would be an understatement. It never accurately performed a single task it was meant to. For example, the time-card function once told me an employee worked 27 hrs in one day. Did she travel through a worm-hole to make that possible? The two worst things were; a. the on-screen menu buttons scrambled multiple times a day so my cashiers could never actually learn where anything was within our menu; and b. the app would produce a card swipe error prompting my employee to re-enter the credit card info, but the system would actually charge the customer for every time their number was entered into the system (resulting in extremely unhappy customers).

      Cube does not have any actual support staff, and although the sales person told me I could get a refund if I was unhappy with the equipment, when I tried to return it I was simply told no. Cube is so useless, 5 weeks after I got it I had to pull it out and install another pos system – and go through the whole implementation, training of the crew, etc again . And now I’m stuck trying to unload the crappy hardware they use that’s not compatible with any of the other iPad pos systems.

      It’s hard to tell if these guys are just incompetent or are actually criminals. My guess it’s a little of both – so if you’re an independently operated retail business, my suggestion is to go with a different system – to avoid the huge financial strain working with these guys put on my business.

        This comment refers to an earlier version of this review and may be outdated.

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