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Fattmerchant Mobile Review

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Fattmerchant Mobile Review

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Advertiser Disclosure: Our unbiased reviews and content are supported in part by affiliate partnerships, and we adhere to strict guidelines to preserve editorial integrity.

Looking for a free POS with a free card reader?

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Date Established
2014
Location
Orlando, FL
Melissa Johnson

Melissa Johnson

Melissa Johnson has been writing about payment processing and mobile payments since 2014, and has been quoted in articles for Credit Karma and The Next Web, among others. She graduated from The University of Kansas in 2010 with bachelor's degrees in English and journalism.



We've done in-depth testing of each and confidently recommend them.

We've done in-depth testing of each and confidently recommend them.

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1 Comment

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    James Newman

    Organization Name: Phoenix Food Trucks

    I have been with square for several years now running 300k+ in sales. I decided to give fattmerchant a try since the pricing was a little better than square and they offered a solid and reliable service. The initial reason I decided to stick with square was because the fattmerchant processor and POS app is significantly slower, more cumbersome, and flimsier than square. I can’t speak to the in office equipment but the mobile equipment is cheap plastic that wouldn’t survive a fall. Technical support and customer service did try to help, but unfortunately it wasn’t an issue they could resolve, it was the core. The reason for the low stars is fattmerchants dishonest model. They offer a free trial period initially for 30-90 days. They began charging me to the card they have to have on file to open an account but still hadn’t shipped me a card processor. I explained this to them and requested a refund, but instead they extended the free trial period and finally shipped me a card reader. Once I received I tried it out and after a couple weeks I decided to initiate a return and cancel during my extended free trial. This is where the issue is. They refuse to refund and attempt to force you to sign a cancellation forms that states you’ll be billed an additional time and account will be closed after 30 days. Core business model is integrity lacking. I do not recommend.

    1
    • Organization Name: Phoenix Food Trucks

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Our unbiased reviews and content are supported in part by affiliate partnerships, and we adhere to strict guidelines to preserve editorial integrity. The editorial content on this page is not provided by any of the companies mentioned and has not been reviewed, approved or otherwise endorsed by any of these entities. Opinions expressed here are author’s alone.

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