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GoDaddy Bookkeeping Review (Formerly Outright)
GoDaddy Bookkeeping is easy to use, and it offers solid features for freelancers and the ability to separate personal and business expenses. However, there are many areas for concern.
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Expert Analyst & Reviewer
UPDATED
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GoDaddy Online Bookkeeping
| Total Rating | 2.5 |
|---|---|
| Pricing | Excellent |
| Features | Poor |
| Customer Service | Poor |
| Integrations | Poor |
| Reviews | Poor |
Accounting Method
Cash-basisPricing
$4.99-$14.99 per monthBusiness Size
Freelancers & small businesses with one userGoDaddy Online Bookkeeping At A Glance
- GoDaddy Bookkeeping’s software is designed for freelancers or small businesses looking to manage and track income, expenses, and other transactions.
- Amazon, eBay, and Etsy integrations also make the software ideal for online sellers trying to keep their small businesses organized.
- GoDaddy Bookkeeping offers solid tax support for LLCs and sole proprietor business with Schedule C worksheets, estimated tax payments, and tax payment reminders.
Pros
- Cheap monthly cost
- Easy to use
- Suited for freelancers
- Mobile application
- Tax support
Cons
- Cash-basis accounting only
- Single user login
- Limited features
- Questionable security
- Limited integrations
Table of Contents
- What Is GoDaddy Bookkeeping?
- GoDaddy Bookkeeping Pricing
- Is GoDaddy Bookkeeping Easy To Use?
- GoDaddy Bookkeeping Features
- GoDaddy Bookkeeping Customer Service
- GoDaddy Bookkeeping Integrations
- GoDaddy Bookkeeping Reviews
- Is GoDaddy Bookkeeping Secure?
- The Final Verdict: Is GoDaddy Bookkeeping Worth It?
- GoDaddy Bookkeeping FAQs
What Is GoDaddy Bookkeeping?
GoDaddy Bookkeeping is cash-basis accounting software best suited for freelancers and small online sellers. The software enables users to keep track of their business’s transactions and offers tax support. GoDaddy Bookkeeping offers the essentials when it comes to cash-basis accounting. However, the software has not seen any major feature updates in years.
If your business is looking for basic cash-basis accounting software, GoDaddy Bookkeeping is certainly a solid option. However, limited features, no accrual-basis accounting support, and recent GoDaddy data breaches have caused the software to lag well behind its competition in software such as QuickBooks Self-Employed and Wave.
GoDaddy Bookkeeping Pricing
| GoDaddy Online Bookkeeping Plans | Price | When To Use |
|---|---|---|
| GoDaddy Bookkeeping Get Paid | $4.99 | If you need basic cash-basis accounting software for a single user |
| GoDaddy Bookkeeping Essentials | $9.99 | If you need basic reporting and tax support for your online business |
| GoDaddy Bookkeeping Premium | $14.99 | If you need recurring invoicing for your online business |
GoDaddy Bookkeeping is on the cheaper end of the accounting software pricing spectrum, with its three plans starting as low as $4.99/month. As plan tiers increase, users enjoy additional services and features, including automatic transaction import, tax support, and advanced invoicing support.
Users can choose to purchase anywhere from one month to 60 months’ worth of service upfront. However, there is no discount when you purchase multiple months of service.
GoDaddy Bookkeeping’s cancellation policy allows monthly plans (any period under 12 months) to be canceled within 48 hours of their purchase. So it may be worth starting with a single month’s subscription before moving on to longer terms.
GoDaddy Bookkeeping Get Paid
GoDaddy Bookkeeping Get Paid costs $4.99/month and includes:
- Estimates
- Accept payment from your smartphone
- Invoicing
- Yearly reporting
- Mileage tracking
- Time tracking
GoDaddy Bookkeeping Essentials
GoDaddy Bookkeeping Essentials plan costs $9.99/month and includes everything from the Get Paid plan, plus:
- Unlimited business reports
- Automatic sales transaction import
- Automatic bank and credit card transaction import
- Tax worksheets
- Unlimited reporting
GoDaddy Bookkeeping Premium
GoDaddy Bookkeeping Premium plan costs $14.99/month and includes everything from the Essentials plan, plus:
- Recurring invoices
Is GoDaddy Bookkeeping Easy To Use?
GoDaddy Bookkeeping is very easy to use and takes little time to learn. The UI is well organized and straightforward to navigate.
GoDaddy is cloud-based software that you can use on any compatible device with internet access. Additionally, users can access GoDaddy Bookkeeping features via mobile apps available on Android and iOS devices.
GoDaddy Bookkeeping Features
| GoDaddy Online Bookkeeping Features | Availability |
|---|---|
| Budgeting | |
| Tax Support | |
| Invoicing | |
| Estimates | |
| Client Portal | |
| Contact Management | |
| Expense Tracking | |
| Bank Reconciliation | |
| Chart Of Accounts | |
| Accounts Payable | |
| Inventory | |
| Time Tracking | |
| Project Management | |
| Number Of Reports | 11 |
Compared to the competition, GoDaddy Bookkeeping’s features are lacking. The software does cover a lot of the basics, but there’s not much depth to the features.
This may not be a bad thing for some small businesses or freelancers, though. A wealth of features can make some business owners feel overwhelmed by options they have no use for and make the software more challenging to use.
Bookkeeping
GoDaddy Bookkeeping’s bookkeeping features are limited. The software lacks bank reconciliation, imports transactions only once a day, and makes entering manual transactions challenging. Here’s a look at the bookkeeping features the software does have:
- Expense tracking
- Import bank transactions
- Import credit card transactions
- Categorize transactions
Time Tracking
GoDaddy Bookkeeping users can enter billable and unbillable time and convert hours worked into an invoice that you can send to a customer. Here’s a look at GoDaddy Bookkeeping’s time tracking features:
- Track billable and nonbillable time
- Create timesheets
- Manually enter time
Reporting
GoDaddy Bookkeeping has limited reporting. The only typical accounting report you will find is a Profit and Loss statement.
The rest of the reports, while incomplete for accounting, would be good for online sellers looking to see how their business and its sales are holding up. Here’s a look at GoDaddy Bookkeeping’s report features:
- 11 built-in reports (Essentials plan and up)
Tax Support
GoDaddy Bookkeeping’s tax support is well-suited for freelancers. The software automatically categorizes transactions into IRS categories to make tax time a breeze. Take a look at GoDaddy Bookkeeping’s tax support features:
- Estimated taxes
- Schedule C worksheet
- Mileage tracking
- Auto-categorized transactions
GoDaddy Bookkeeping Customer Service
| GoDaddy Online Bookkeeping Support | Availability |
|---|---|
| Phone Support | |
| Email Support | |
| Support Tickets | |
| Live Chat | |
| Dedicated Support Representative | |
| Knowledge Base or Help Center | |
| Videos & Tutorials | |
| Company Blog | |
| Social Media |
GoDaddy Bookkeeping has only a single dedicated knowledgebase available to its users. All other customer service software options, including the 24/7 phone support, aren’t specific to GoDaddy’s bookkeeping software but rather to GoDaddy’s entire collection of software and service offerings.
Additionally, live chat support is rarely (if ever) available, and the knowledgebase is difficult to navigate and poorly organized. So it’s challenging to troubleshoot issues without getting in touch with customer service representatives.
GoDaddy Bookkeeping Integrations
GoDaddy Bookkeeping integrates with many credit unions and banks across the US to import transactions. The software integrates with major eCommerce options, including eBay, Amazon, and Etsy.
- 3,800+ integrations
GoDaddy Bookkeeping Reviews
As GoDaddy Bookkeeping is a relatively small player in the accounting world, there are few reviews on this software specifically. Available reviews on TrustRadius rate the software 6.9 stars out of 10.
Customers generally enjoy the software’s ease of use and functionality but lament the lack of features and limited use cases.
In general, GoDaddy Bookkeeping isn’t considered competitive in the accounting software market but is well-liked for its use as simple cash-basis accounting software.
Negative GoDaddy Bookkeeping Reviews & Complaints
- Lack of features
- GoDaddy security breaches
- Mobile app glitches
Positive GoDaddy Bookkeeping Reviews
- Good online selling integrations
- Easy to use
- Solid tax support
Is GoDaddy Bookkeeping Secure?
GoDaddy has suffered from several major data breaches in the past, with the most recent event occurring on November 22, 2021. That doesn’t inspire much confidence for those who prioritize security. As a standalone product, GoDaddy Bookkeeping offers standard security features, including:
- Read-only connection
- 256-bit SSL data encryption
- Physical data protection
The Final Verdict: Is GoDaddy Bookkeeping Worth It?
| GoDaddy Online Bookkeeping Review Summary | |
|---|---|
| Business Size | Freelancers and small businesses with one user |
| Choose If You Need |
|
GoDaddy Bookkeeping is easy to use, and it offers solid features for freelancers, such as tax support, eCommerce integrations, and the ability to separate personal and business expenses.
However, there are many areas for concern. GoDaddy Online Bookkeeping’s limited accounting, limited features, numerous complaints regarding selling customer information, and a track record of data breaches don’t inspire confidence.
The software lacks bank reconciliation and a chart of accounts and doesn’t offer accrual accounting. There’s also no project management or accounts payable, and the contact management, items list, and importing and exporting features are incredibly basic.
If GoDaddy Bookkeeping is a strong contender in your search for accounting software, take a look at Wave’s accounting software before making a final decision. Wave is just as easy to use, offers way more features, has an Etsy integration, boasts strong security and customer privacy — and it’s completely free.
Or, if you like GoDaddy’s tax support, check out QuickBooks Self-Employed for the same great freelance tools and tax support. There are plenty of other great accounting software options out there that will give you more bang for your buck and peace of mind.
GoDaddy Bookkeeping FAQs
Davina Ward
Expert Analyst & Reviewer
A New York native, Davina earned her BA in English from SUNY Geneseo in 2018. After graduating, she began her career as a freelance writing generalist before finding a niche writing about SaaS. Davina unironically enjoys testing and reviewing software on her free time but otherwise can be found oscillating between hobbies every few weeks or so — most recently, longboarding.
View Davina Ward's professional experience on LinkedIn.
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Organization Name: Britalia Imports
Incompetence or fraud? You decide. I tried their service in 2015 ONLY to recover eBay sales tax data required by law to be reported and paid to the state of California. Outright was bought by GoDaddy, but they continue to bill me every year for an Outright renewal that I never ordered or authorized. The incompetent GoDaddy service staff cannot service old Outright account numbers to stop the billing. eBay told me that their third party vendors control billing for their services. GoDaddy is largely a worthless service without customer service, so avoid them.
This comment refers to an earlier version of this review and may be outdated.
Organization Name: Diverse Business Consultants
I think you’ve got some great information here, but it’s always important to decide on what is best for your business and your needs. the GoDaddy Online Bookkeeping solution may be good for small businesses, but can it handle businesses such as busy cafes and restaurants? Overall, it might help people get started. It’s always best to review what you need and the type of features your business requires out of bookkeeping software.
This comment refers to an earlier version of this review and may be outdated.
I sell on Amazon, Etsy, eBay, WalMart.com, and Jet. GoDaddy Bookkeeping imports all of my sales and I mark the bulk payments as a Transfer In once, and mark it to do that each time. I wouldn’t say it’s seamless, but it definitely makes life much easier. I tried to wrap my head around QuickBooks, but it’s more than my brain can handle. This is easy enough for someone who knows nothing about bookkeeping, yet does the books for a 600K a year company and turns everything over to the accountant at tax time.
This comment refers to an earlier version of this review and may be outdated.
Organization Name: Get Help Tax and Bookkeeping
If you have a little business on the side, or in addition to your F/T job, then GoDaddy Bookkeeping is an affordable solution. However, if you have an online business and are doing substantial transactions it is best to get professional advice.
This comment refers to an earlier version of this review and may be outdated.
This book keeping software does not do what they promise. Great for personal use but not for business. I was out of the refund window didn’t have time to test it. “which I realize” I was in the wrong. But they didn’t offer to give me store credit or anything. Got the software started using quickly realized I made a mistake this software is very limited for what it provides. Not useful for my type of business. I worked with support rather try to improve product they say well your outside your refund window. Not as good as it was when it was outright. I will slowly be moving my domains away from them.
This comment refers to an earlier version of this review and may be outdated.
Can you suggest any alternatives for the 1-2 person small business?
This comment refers to an earlier version of this review and may be outdated.
Hi Laura,
It depends what exactly you need for your business–there are lots of great alternatives out there, but which one will be best for you depends on your specific needs. If you don’t process more than 5 invoices a month, check out Xero‘s starter package (this has the advantage that you can easily upgrade as your business grows, and it’s one of the best cloud accounting solutions out there). Alternately, Wave is a free service, and while it lacks Xero’s bells and whistles, it’s got most of the basics (plus you can handle both business and personal accounting within the platform). You also might check into QuickBooks Online, FreeAgent, and Zoho, but those will cost a little more. QuickBooks Self-Employed is software along the lines of GoDaddy Online Bookkeeping, but it’s got a lot of limitations, and I can’t currently recommend it for most users. Still, you can always check it out and see if it offers what you need.
Finally, I’d suggest you take a look at this article on choosing accounting software–it’s a step-by-step guide that can help you figure out the best software for your business. We also offer consulting services, so if you decide you’d like additional guidance, drop us a note to learn more.
This comment refers to an earlier version of this review and may be outdated.
Tried it. Would not link to my U.S.Bank account. Cancelled it.
This comment refers to an earlier version of this review and may be outdated.