Kashoo Review
Kashoo is easy-to-use accounting software that offers a lot of features for small businesses, but does it have everything that you need?
Kashoo

Total Rating | 3.5 |
---|---|
Pricing | Good |
Features | Fair |
Customer Service | Excellent |
Integrations | Poor |
Reviews | Excellent |
Accounting Method
Accrual OnlyPricing
$0-$30/monthBusiness Size
Small businesses with unlimited usersKashoo At A Glance
- Cloud-based software that boasts basic accounting features for an affordable price
- Best suited for small businesses that don’t require advanced features or cash-basis accounting
- Unlimited users are included at no additional cost
Pros
- Good iPad app
- Easy to use
- Excellent customer support
- Unlimited users
Cons
- Limited features
- Limited integrations
Table of Contents
What Is Kashoo?
Kashoo is a cloud-based accounting program that is easy to use and offers double-entry accounting with features designed to fit small businesses. The other highlights of Kashoo are an affordable monthly plan, unlimited users, a beautiful iPad app, and excellent customer service.
While the software does get some things right, Kashoo has a long way to go before being a fully-featured small business accounting solution. The software doesn’t provide estimates or time tracking, and there are limited reports, integrations, and invoice customizations.
Kashoo Pricing
Kashoo Plans | Price | When To Use |
---|---|---|
TrulySmall Invoices | $0/month | If you need invoicing and payments |
TrulySmall Accounting | $20/month | If you need basic accounting features |
Kashoo | $30/month | If you need more advanced accounting features, such as projects and inventory |
Kashoo offers a few pricing plans, and payments are made monthly. You can receive a discount by signing up for an annual plan. There is a free 14-day trial available. No credit card is required, and you can cancel the plan anytime.
TrulySmall Invoices
The TrulySmall Invoices plan costs $0/month and includes:
- Unlimited invoices
- Invoice tracking
- Accept payments by credit card or direct deposit
- Basic reports
- Mobile app
TrulySmall Accounting
The TrulySmall Accounting plan costs $20/month and includes everything from the TrulySmall Invoice plan, plus:
- Chart of accounts
- Double-entry ledger
- Bank reconciliation
- Income and expense tracking
- Auto categorization
- Batch editing
- Advanced reporting
- Unlimited users
Kashoo
The Kashoo plan costs $30/month and includes everything from the TrulySmall Accounting plan, plus:
- Invoice customizations
- Check-printing
- Customizable chart of accounts
- Inventory
- Projects
- Payroll add-on
Extra Kashoo Costs & Fees
Kashoo Extra Costs | Price |
---|---|
SurePayroll Add-On | Starts at $54.99/month for up to 10 employees |
Multiple Companies | $0-$30/month |
There are a few extra costs to keep in mind when purchasing Kashoo.
- Payroll: For businesses requiring payroll, Kashoo partners with SurePayroll. Kashoo users get a 20% signup discount with SurePayroll. To give you an idea of cost, a payroll plan for up to 10 users starts at $54.99/month and includes unlimited pay runs, direct deposit, tax filings and payments, and W-2 and 1099 reporting.
- Multiple Companies: Kashoo doesn’t support multiple companies, meaning you’ll have to buy separate subscriptions for each business. If you have more than five businesses, contact Kashoo for a package deal.
Is Kashoo Easy To Use?
Kashoo’s cloud-based software is fairly intuitive and easy to use. The software also offers a “getting started” guide when you first set up your account, and you can access the help center or live chat directly within the software if you need help. It also offers a 14-day free trial that you can set up immediately and tool around the system on your own.
Setting up charts of accounts is simple if you’re familiar with the process, and it’s easy to add new users. Some very handy tutorials also walk you through some of the basic functions. If you’re a complete novice at accounting software, it may take some time to get accustomed to the interface and its features, but once you get the hang of it, it’s smooth sailing.
Kashoo Features
Kashoo Features | Availability |
---|---|
Budgeting | |
Tax Support | |
Invoicing | |
Estimates | TrulySmall Invoices plan only |
Client Portal | |
Contact Management | |
Expense Tracking | TrulySmall Accounting & Kashoo plans only |
Bank Reconciliation | TrulySmall Accounting & Kashoo plans only |
Chart Of Accounts | TrulySmall Accounting & Kashoo plans only |
Accounts Payable | TrulySmall Accounting & Kashoo plans only |
Inventory | Kashoo plan only |
Time Tracking | |
Project Management | Kashoo plan only |
Number Of Reports | 8 |
Kashoo offers a decent selection of features. A few features are missing, and some could be more developed to provide greater functionality, but Kashoo does cover the basics. Here are the features you’ll find with Kashoo.
Invoices & Estimates
Kashoo offers a very simple invoicing feature. While it isn’t as advanced as some competitors, the feature is easy to use and allows for some customization. Notable invoicing features include:
- Unlimited invoicing
- Eight invoice templates
- Recurring invoices
- Add sales tax rates
- Auto invoice reminders (TrulySmall Invoices only)
- Estimates (TrulySmall Invoices only)
Bookkeeping
While you won’t find all the advanced features that other accounting software have, Kashoo offers a decent set of bookkeeping and accounting features suitable enough for small businesses with basic accounting needs. Notable bookkeeping features include:
- Expense tracking
- Receipt capture through Kashoo’s mobile app
- Live bank feeds
- Automatic transaction matches
- Bank reconciliation
- Chart of accounts
- Accounts payable
- Recurring bills
- Journal entries
- Sales orders
- Purchase orders
- Refunds
- Compatible with 160 currencies
- Import and export bank statements, charts of accounts, and more
Contact Management
Kashoo’s contact management feature allows you to save client information. With this feature, you can:
- Manage customers
- Manage suppliers
- Add contact info
- Add default currency
- Add default income accounts
- Add default sales tax rates
Inventory
Kashoo’s most expensive plan includes an inventory feature, although this feature isn’t as developed as what you’d find with other accounting programs. While you can’t track inventory levels, this feature does allow you to:
- Track items you sell and buy
- Add pricing
- Add SKUs
- Add taxes
Time Tracking
Unfortunately, Kashoo does not offer a time-tracking feature at this time.
Project Management
Kashoo has a very basic project management feature. There are no tasks, no way to attach expenses or time to projects, and you can’t attach a customer name to the project. You can, however, do the following:
- Create projects
- Attach projects to invoices
Reporting & Budgeting
Kashoo only offers eight reports. While the software does cover the main accounting reports, the selection could be improved. There is no budgeting feature. Available reports include:
- General ledger
- Balance sheet
- Trial balance
- Unpaid invoices
- Unpaid bills
- Income statement
- All transactions
- History
Tax Support
While Kashoo doesn’t offer very much in the way of tax support, it does have a strong strong sales tax feature. With this feature, you can:
- Set unlimited sales tax options
- Add descriptions
- Assign default receivable, payable, and expense accounts
- Set default sales tax rates for clients
- Set default sales tax rates for items
Kashoo Customer Service
Kashoo Support | Availability |
---|---|
Phone Support | |
Email Support | |
Support Tickets | |
Live Chat | |
Dedicated Support Representative | |
Knowledge Base or Help Center | |
Videos & Tutorials | |
Company Blog | |
Social Media |
One of the most common praises users have about Kashoo is its customer support. Responses are fast, and customer support representatives are well-informed and polite.
In addition to phone, email, and live chat support, Kashoo offers users several other great learning resources. These include an extensive help center, online workshops, guides, an accounting basics database, a company blog, and social media accounts through Facebook, Twitter, and LinkedIn.
Kashoo Integrations
Kashoo has a grand total of three integrations. You’ll only find integrations with Square, Stripe, and FreshBooks Classic. API is available for developers.
Kashoo Reviews
Most Kashoo reviews are very positive, and the company ranks well on review sites.
Kashoo receives 4.6/5 stars on G2 Crowd (based on 56 reviews) and 4.5/5 stars on Capterra (based on 127 reviews). The mobile app also receives 4.1/5 stars on the Apple App Store (based on 73 ratings). For more information about the user experience, there’s a collection of customer stories on Kashoo’s website.
However, there are a few issues and sore spots that some customers have pointed out.
Negative Kashoo Reviews & Complaints
- Limited integrations
- Limited features
- Not scalable
Positive Kashoo Reviews
- Easy to use
- Good customer service
- Mobility
- Affordable monthly plans
Is Kashoo Secure?
Kashoo takes security seriously, offering a number of security features designed to protect your data, including:
- SSL encryption
- Security scanning
- Firewalls
- 24/7 monitoring
- Security cameras
- Biometric scanning
- Regular data backups
The Final Verdict: Is Kashoo Worth It?
Kashoo Review Summary | |
---|---|
Pricing | $0-$30/month |
Choose If You Need |
|
Overall, Kashoo is easy to navigate and offers double-entry accounting, basic features, and a nice mobile app. Pricing plans are affordable and include unlimited users, and Kashoo’s customer support is some of the best there is.
Kashoo’s main drawback is the limited feature set for reports, invoice templates and customizations, project management, user permissions, and inventory functionality. There are no budgeting, time-tracking, or dashboard features. There are also hardly any integrations available. For businesses looking for basic features, this may not be an issue. However, if you’re looking for more robust features and numerous integrations, check out other accounting software options, such as QuickBooks Online.
Before making your decision, take advantage of Kashoo’s free 14-day trial, and let us know what you think!
Kashoo FAQs
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Organization Name: Sea Belles
Do not buy this program. I have attempted on so many occasions to get a response from customer service. which is pretty much non-existent. The last time anyone answered me was 30 weeks ago. with issues involved importing bank statments. Totally unacceptable. I will be purchasing a new program in 2021.
This comment refers to an earlier version of this review and may be outdated.
Does anyone know if you have to use Dynamic Systems for the voucher checks? I am being told by Kashoo that those are the only checks that work with their system and I am not a big fan of not being able to look around for the least expensive checks…
This comment refers to an earlier version of this review and may be outdated.