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NPC

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NPC (A Vantiv Company) Review

    Tom DeSimone
  • UPDATED

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Not Yet Rated
Date Established
1960s
Location
Louisville, KY
Tom DeSimone

Tom DeSimone

Expert Analyst & Reviewer
Based in New York’s Hudson Valley, Tom has written for Merchant Maverick since 2013. His work is cited by publications including TechCrunch, Washington Business Journal, and Bank Advisor. He currently serves as Product Manager.
Tom DeSimone
View Tom DeSimone's professional experience on LinkedIn.



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43 Comments

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    JAMES roberts

    Organization Name: southern traditions

    this company is very crooked and fraud driven. i was noticing a charge coming out of my checking account. i thought is was my past credit card processing company, but called them and it was not them. after my bank investigating and doing a stop payment. the company was npc. vantiv. merchant services. when calling the number the lady informed me i had a account with them and that the last time they processed anything was 2016 it is not 2021 and they have been withdrawing money from my accout this whole time and doing absolutely nothing. stay far away from this company. they cannot even provide me with orginal documentation of the services they said i signed up with .

    1
    • Organization Name: southern traditions
    Kevin Hopp

    Absolute rip off artists… they charged me like 20% it appears for my monthly statement… so you can imagine in slow times when revenue is low… this kind of percentage is literally killing my business. DO NOT USE THEIR SERVICES!

    1

      This comment refers to an earlier version of this review and may be outdated.

      Debra

      Organization Name: Courtyard

      If you have a choice of a different processor…any other processor…choose them. NPC Company is nothing short of being scam artists. They lease you a machine for four years and exactly four years later, suddenly your machine is obsolete. They will NOT reprogram your machine so that it will work. Your choice – another four years with a new machine or get rid of them. I got rid of them. Make sure you cancel the processing part of the contract AND the machine part of the contract. Between the two cancellations, we were on the phone with NPC over 3 hours over two days. They continually gave wrong fax numbers, phone numbers and most of the employees we talked to, didn’t know their address. They will tell you that you have a one month cancellation fee which you HAVE to pay even though THEY programmed your machine to no longer work. We sent a check with the machine, because we went through this before with them with another company where they said they didn’t ever receive the machines, then they found where they received the machines, then they weren’t returned on time, blah, blah, blah. They are liars, and scam artists. I STRONGLY SUGGEST THAT NO ONE DO BUSINESS WITH THIS COMPANY!!! If you do…make sure you record conversations if you can, write down names, time of call, fax or email everything so that you have a record. Find multiple fax numbers and fax your cancellation to all of them as they will tell you later that you faxed it to the wrong number, even though they gave it to you. Anyone getting ready to get rid of them….Good Luck and make sure to cross your P’s and Q’s.

      1
      • Organization Name: Courtyard

      This comment refers to an earlier version of this review and may be outdated.

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