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- Date Established
- New York, NY
- No credit score requirements
- Rates tend to be inexpensive
- No extra fees
- Discounts for repaying early
- The application process is fast and easy
- Funds are disbursed quickly
- Website advertising is clear and informative
- Only available to eCommerce sellers
It’s not uncommon for marketplace sellers to encounter financial hurdles. Slow payouts, in particular, can affect your cash flow and have a negative impact on your business. Maybe you’re ready to grow your business, but you don’t have the funds available in your bank account. Sound familiar? If so, Payability may offer the financial solution you’ve been searching for, and I invite you to continue reading this Payability review.
Payability provides funding to sellers on Amazon and other online marketplaces with two financial products: Instant Access and Instant Advance. Instant Access works much like invoice factoring by providing you with daily payouts for your marketplace sales. With this product, you no longer have to wait for weeks to get the money that you’ve earned from your sales.
With Instant Advance, Payability purchases future sales and provides you with an immediate lump sum payment. This product is similar to a merchant cash advance.
Of course, these products do come at a cost. However, Payability’s fee structure makes it easy to understand your cost of borrowing, and the fees are competitive with similar lenders. Qualifying for Payability’s financing is easy. There’s no credit check required. Instead, Payability analyzes the performance of your business to determine if you qualify.
Since 2016, Payability has helped thousands of online marketplace sellers grow their eCommerce businesses by providing over $1 billion in funding. Could you be the next seller to get the business financing you need in as little as 24 hours? Keep reading this Payability review to determine if Payability is the right lender for your business.
Table of Contents
Services Offered By Payability
Payability offers two main products that are similar to these broader categories:
- Invoice Factoring: Invoice factoring advances a business a percentage of the funds that would be gained from unpaid invoices. This service usually comes with a small fee.
- Merchant Cash Advance: A merchant cash advance involves a funder buying a percentage of your future sales, typically card-based sales, for a lump sum. Though the product superficially resembles a loan — the collection of a percentage of your daily sales effectively serves as a “payment” — it isn’t governed by laws regulating loans.
Payability Borrower Requirements
The borrower requirements for Payability are based on the product you apply to receive.
For the Payability Instant Access product, you must meet these requirements:
|Time In Business||At least 3 months of sales history|
|Personal Credit Score||N/A|
If you apply for the Payability Instant Advance, you must have:
|Time In Business||At least 9 months of sales history|
|Personal Credit Score||N/A|
For both products, you must be a seller on a supported marketplace. Payability supports the following marketplaces, among others:
Payability Interest Rates & Fees
To use Payability’s Instant Access, you’ll pay a single flat fee of 1% to 2% of your gross sales. Your fee is determined by your monthly sales and selling history.
|Advance Amount||80% of daily receivables|
|Fixed Fee||1%-2% of gross sales|
As a marketplace seller, you’re probably already aware of the challenges that arise from waiting for your payments. You may wait for weeks to receive your marketplace revenue, and this delay in cash flow could negatively impact your business if you need cash now. With Payability’s Instant Access, you can access your funds whenever you need them.
Payability will pay up to 80% of your sales revenue from the previous day. The remaining percentage will be paid on the marketplace’s regular schedule, less any fees charged by Payability. For example, if your payout is $1,000 on Monday, Payability can provide you with up to $800 on Tuesday. Then, the remaining balance — less Payability’s fees — will be paid out on the marketplace’s typical schedule.
Once approved for an Instant Access account, you can have access to funds in less than 24 hours. Every day, your sales will be added to your account so that you can transfer additional funds to your bank account or the Payability Seller Card. There are no limits to how often you can transfer your sales revenue.
Let’s break this down with an example. If your fee is set at 1% by Payability and your gross sales are $10,000 in a payment period, you’ll pay a $100 fee to receive daily payouts. Marketplace sellers with revenue of over $100,000 per month can contact Payability directly to find out if special rates are available.
Payability does not charge application fees, origination fees, or annual fees for its services.
If you’re interested in applying for Instant Advance, you’ll receive an upfront payment for the purchase of future receivables. You’ll have 16 to 20 weeks to repay the money advanced to you by Payability. You’ll also pay a weekly fee starting at 0.50% of the total receivables purchased by Payability.
|Advance Amount||Up to $250,000|
|Term Length||16-20 weeks|
|Interest Rate||A weekly fee of 0.50%-1% of purchased receivables|
As mentioned earlier, the Instance Advance shares some basic properties with a merchant cash advance, but it’s a little bit different in the details.
With Instant Advance, you may be eligible to receive up to $250,000 to grow your marketplace business. Payability looks at your sales history to predict your future earnings. Once this amount has been determined, you’ll receive 80% immediately. For example, if Payability advances $10,000, 80% of this amount — $8,000 — will be sent to your Payability Available Balance. Over 16 to 20 weeks, you’ll repay the full $10,000 with 25% of marketplace sales. When your marketplace releases funds, 25% of the funds will be applied toward your Instant Advance, and the remaining balance will be released to you. If your advance is paid off early, you’ll receive a rebate on all remaining fees.
Let’s take a look at an example. Let’s say that Payability purchases $9,500 of your future receivables. You are paid $8,000 upfront and given 20 weeks to repay the full $9,500. Your weekly fee is 0.75% — or $75. Over the full 20 weeks, your total fees will be $1,500. Now, let’s say that Payability collects payments sooner than expected. If your advance is paid off over 15 weeks, you’ll receive a rebate for every week that it’s early. In this example, the advance is paid off five weeks early, resulting in a $375 rebate to you.
If you’re making sales of over $100,000 per month, you can contact Payability directly to learn about special rates for Instant Advance. Payability also has a Loyalty Program, which provides borrowers with higher advances and lower fees over time.
As a Payability customer, you’ll be eligible to receive the Payability Seller Card. This card makes it faster and easier to use your Instant Access or Instant Advance funds.
With the Payability Seller Card, you don’t have to wait on bank transfers. You can use your card as soon as your payout is available, even on weekends and holidays. Your card can be used online or in-person anywhere that Visa cards are accepted.
One of the major benefits of using the Payability Seller Card is that you can receive up to 2% cash back on all purchases. You can also receive up to 20% cash back by signing up for software and services through Payability’s partners, including Feedbackwhiz, SellerCare, SellerApp, Shopkeeper, and AMZShark.
There are no credit checks required to receive the Payability Seller Card.
Ready to get the funding you need to boost sales and grow your business? The next step is to submit your application to Payability to get started. Let’s take a look at what to expect during the application process and when accessing your funds.
The first step for getting funded through Payability is to fill out the secure application on the Payability website. To start the application, you’ll provide basic information, such as your legal name, the name of your business, date of birth, Social Security Number, business start date, and contact information. Your SSN is only used to verify your business and is not used to conduct a credit check.
Next, you’ll choose your supported marketplace and provide funding details. You’ll connect to your seller accounts so that Payability can assess your sales history and the performance of your business. The full application process takes approximately 10 minutes.
After your accounts have been assessed, you’ll be provided with an approval decision. If approved, you’ll have access to funds as quickly as the next day.
After you’ve been approved for Payability Instant Access, you’ll have access to your Payability dashboard. It can be accessed at any time using the email address and password you selected during the application process. Each day, your sales from the previous day will be loaded into your Payability account. You can transfer these funds to your linked bank account, or you can access them using your Payability Seller Card.
Using your Payability Instant Advance is similar. Once approved, you’ll have same-day access to your funds. You can transfer your cash advance to your linked bank account or use your Payability Seller Card.
Sales & Advertising Transparency
Payability’s rates, terms, and fees are very clearly explained on its website; just be sure to scroll all the way down on the product pages — some of the important details are buried fairly far down. The company provides information for all of its financial products, including YouTube videos, which break down exactly how Payability’s Instant Access, Instant Advance, and Seller Card work.
Customer Service & Technical Support
Current and prospective customers with questions about Payability’s products can contact the company by phone; the NYC-based team is reachable M-F 9 AM-6 PM EST. You can also reach Payability by email.
Payability’s social media accounts are also a good source for current company news and updates. Payability has accounts on Facebook, Twitter, LinkedIn, and Instagram. The company also has a YouTube channel featuring videos that explain its financial products.
Payability Reviews, Complaints, & Testimonials
Negative Reviews & Complaints
The majority of Payability reviews from customers who have used the service are positive, and the company maintains an A+ rating with the BBB. There are, however, several negative reviews and complaints, including six complaints on the Better Business Bureau website and a handful of negative reviews on Trustpilot. Complaints include:
- Frozen Accounts: Customers reported that when Payability changed the bank account on marketplace accounts, access to the marketplace account was temporarily frozen.
- Confusing Terms & Fees: Some users of the service feel the terms and fees are misleading. Specifically, some Payability reviews say they didn’t realize the fee structure was based on gross sales, not payout amount.
- Risk-Free Trial: Some customers misinterpreted the risk-free trial that could be canceled within seven days as a free trial. During this trial, Payability’s flat fees still apply — something that some customers did not fully understand.
- Limited Hours For Tech Support: The business hours for the Payability Seller Card were reported as being very limited. However, customer support is available Monday through Friday from 9 AM to 6 PM EST, which is pretty standard for customer support.
Positive Reviews & Testimonials
Payability has overall favorable reviews with its customers. The company has been accredited by the BBB since 2017 and has an A+ rating. The company also has a 4.6/5 TrustScore on Trustpilot with 304 customer reviews, 93% of which are “great” or “excellent.”
Customers praised Payability for:
- Easy Qualification: Payability has ways of checking your borrower fitness without credit checks.
- Excellent Customer Service: Most customers who wrote a review were happy with the customer care they received.
- Fast & Easy Application Process: Customers appreciated how easy the application process was and the overall speed at which they received their funds.
As a marketplace seller, a delay in payments or lack of capital to scale puts your business at a disadvantage. Payability offers a solution and helps you get the capital you need today.
Payability’s products are designed exclusively to meet the needs of marketplace sellers, eliminating many of the challenges sellers face when seeking financing. Even sellers with past credit challenges may qualify to receive the funds they need today — whether they’re seeking an advance of future receivables or want to access daily payouts. Payability has received glowing reviews from borrowers who have used these financial products to take their businesses to new levels. If you need daily payouts or a cash advance to purchase inventory, create a new product, or keep sales flowing, consider giving Payability a shot.
Thanks for reading our Payability review! Feel free to leave a comment with your thoughts on this lender if you have used them before.