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Payfirma Review

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Payfirma Review

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Advertiser Disclosure: Our unbiased reviews and content are supported in part by affiliate partnerships, and we adhere to strict guidelines to preserve editorial integrity.

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Date Established
2010
Location
Vancouver, British Columbia
Frank Kehl

Frank Kehl

Frank Kehl has been writing about merchant services, payment gateways, and international money transfer services since 2015. He has a Bachelor of Science degree from Penn State and a Juris Doctorate from the Ventura College of Law. After a long and enjoyable career of traveling around the world as an Air Force navigator, he’s comfortably settled down in the wine country town of Paso Robles in California’s scenic Central Coast region. He enjoys reading, photography, hiking, and numerous other outdoor pursuits.
Frank Kehl



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    Melissa Hernandez

    WATCH OUT! My super awesome point of sale software called JaneApp is affiliated with Payfirma. JaneApp recommended Payfirma for merchant processing, so I thought Payfirma would be a trustworthy company, but they have proven otherwise. I was in a 2.75% fixed flat rate contract with Payfirma, but slowly over time, they began increasing my rate up to 3.25%. But they didn’t stop there. They also charged a long list of other monthly fees that were NOT included on our 2.75% fixed flat rate contract. None of these fees were supposed to be in our flat rate contract!When we notified them of these overcharges, instead of refunding us the overcharges, they said our best recourse would be to enter into a new “rate reduction” contract in order to save money going forward. Once we began our new contract, they only charged us MORE! According to our calculations, they have overcharged us over $5800.00! That’s a lot of money to a small business like mine. I do NOT recommend Payfirma at all! Definitely go with a different merchant processing company!

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