QuickBooks Enterprise Review

Pros

• Numerous features
• Numerous integrations
• Double-entry accounting
• Good customer support
• Strong permissions

Cons

• Expensive
• Unsuited for small businesses
• Learning curve
• PC-only

What Is QuickBooks Enterprise?

QuickBooks Enterprise provides one of the most comprehensive accounting feature sets you can get without transitioning to a full ERP solution. Built-in payroll, advanced inventory, and good customer service and support resources make QuickBooks Enterprise stand out from the pack. The software supports up to 40 users, has advanced user permissions, and allows you to manage multiple companies.

QuickBooks Enterprise is available as a Standard Edition, or you can select from industry-specific editions, including Contractor, Manufacturing & Wholesale, Nonprofit, Professional Services, and Retail.

All of these things come at a cost, though, as QuickBooks Enterprise can get quite expensive, especially if you opt for one of the more advanced plans or add multiple users. And while QuickBooks Enterprise shines in some areas — such as inventory management — it falls a little short in other areas like invoicing, project management, and time tracking.

QuickBooks Enterprise Pricing

QuickBooks Enterprise offers eight plans under two different pricing structures. For locally-installed software only, you can select from one of four plans. You can break your annual plan into monthly payments, or you can save money by paying for the full year upfront. This excludes QuickBooks Enterprise Diamond, which requires monthly payments for your annual plan. If you also want cloud access, you can choose from one of four plans that are charged on a monthly basis.

QuickBooks often offers discounts to new users, so be sure to check for current promotions and take advantage of these money-saving deals. There is a free product tour available for each QuickBooks Enterprise plan. No credit card information is required.

QuickBooks Enterprise Silver

The QuickBooks Enterprise Silver plan annual subscription starts at $1,140/year or $135/month and includes:

• Invoicing
• Contact management
• Lead management
• Expense tracking
• Chart of accounts
• Accounts payable
• Inventory
• Time tracking
• Project management
• Budgeting and planning
• 200+ reports
• 240+ integrations
• Multicurrency support
• Tax support
• Automatic data backups
• Automatic upgrades
• Intuit Field Service Management subscription
• Support for up to 30 users

QuickBooks Enterprise Gold

The QuickBooks Enterprise Gold plan annual subscription starts at $1,830/year or $185/month and includes everything from the Silver plan, plus:

• QuickBooks Desktop Enhanced Payroll

QuickBooks Enterprise Platinum

The Platinum plan annual subscription starts at $2,250/year or $220/month and includes everything in the Gold plan, plus:

• Advanced inventory
• Advanced item pricing
• Bill workflow approvals

QuickBooks Enterprise Diamond

The Diamond plan monthly subscription starts at $370/month and includes everything in the Platinum plan, plus:

• Assisted Payroll (additional fees apply)
• QuickBooks Time Elite (additional fees apply)
• Salesforce CRM Connector (additional fees apply)
• Support for up to 40 users

QuickBooks Enterprise Silver With Cloud Access

The QuickBooks Enterprise Silver with Cloud Access plan starts at $171/month. It includes:

• Cloud access
• Invoicing
• Contact management
• Lead management
• Expense tracking
• Chart of accounts
• Accounts payable
• Inventory
• Time tracking
• Project management
• Budgeting and planning
• 200+ reports
• 240+ integrations
• Multicurrency support
• Tax support
• Automatic data backups
• Automatic upgrades
• Intuit Field Service Management subscription
• Support for up to 30 users

QuickBooks Enterprise Gold With Cloud Access

The QuickBooks Enterprise Gold with Cloud Access plan starts at $206/month. It includes everything from the Silver with Cloud Access plan, plus:

• QuickBooks Enhanced Desktop Payroll

QuickBooks Enterprise Platinum With Cloud Access

The QuickBooks Enterprise Platinum with Cloud Access plan starts at $241/month. It includes everything from the Gold with Cloud Access plan, plus:

• Advanced inventory
• Advanced item pricing
• Bill workflow approvals

QuickBooks Enterprise Diamond With Cloud Access

The QuickBooks Enterprise Diamond with Cloud Access plan starts at $424/month. It includes everything from the Platinum with Core Cloud Access plan, plus:

• Assisted Payroll (additional fees apply)
• QuickBooks Time Elite (additional fees apply)
• Salesforce CRM Connector (additional fees apply)
• Support for up to 40 users

Extra QuickBooks Enterprise Costs & Fees

If you subscribe to a Diamond plan, Assisted Payroll and QuickBooks Time Elite are included in your plan. However, you will also be required to pay $2/employee per month for Assisted Payroll and $10/month per employee for QuickBooks Time Elite. Discounts are available for new users.

If you’re a Salesforce user, you can sign up for the Salesforce CRM connector, which syncs your account with QuickBooks. This option is only available to Diamond plan subscribers and costs $150/month per company file. A one-time onboarding fee starting at $1,200 is also required.

Each QuickBooks Enterprise subscription, as priced in this post, includes one user. You can add up to 40 additional users for an additional fee. The actual cost of this fee varies based on the plan you have and the number of users you add.

Is QuickBooks Enterprise Easy To Use?

QuickBooks Enterprise is locally-installed software, but options with cloud access are also available. QuickBooks Enterprise is generally well-organized, but such complex software comes with a steep learning curve. The setup process can also be quite time-consuming, so be prepared to spend a good chunk of time setting up your business and getting your account ready to go. It also takes a while to get acquainted with the software

QuickBooks Enterprise tries to ease the process by making the software consistent. For example, the invoice, sales orders, purchase orders, and estimates screens all look incredibly similar. QuickBooks Enterprise also has a surprising amount of resources to help you learn the software, including a learn and support center with dozens of how-to articles in case you need some extra help.

QuickBooks Enterprise Features

QuickBooks Enterprise has an incredibly robust feature set. You’ll find all of the basics you’d expect from QuickBooks, including invoicing, estimates, income and expense tracking, and bank reconciliation. Additionally, QuickBooks Enterprise really stands out for its advanced inventory features, job costing, and custom reporting options.

Keep reading to learn more about the key features of the Standard Edition of QuickBooks Enterprise. Each industry-specific edition of the software offers other features that we cover in our quick guide to the six industry-specific editions of QuickBooks Enterprise.

Invoices & Estimates

Creating and sending invoices is simple with QuickBooks Enterprise. Although it is noticeably lacking the ability to send recurring invoices, QuickBooks Enterprise has a host of other features and automations, including:

• 10 customizable invoice templates
• Batch invoicing
• Layout Designer for advanced customization
• Payment links dashboard
• Add discounts, refunds, & customer credits
• Sales receipts
• Invoice status tracking
• 3 estimate templates
• Convert estimates into invoices, sales orders, or purchase orders
• Create estimates from projects
• Add attachments to invoices & estimates

Bookkeeping

QuickBooks Enterprise has an incredible number of bookkeeping features to help you easily track and manage the finances of your business. Standout features include:

• Bank reconciliation
• Live bank feeds
• Cash flow hub
• Expense tracking
• Built-in payroll
• Create custom bank rules
• Customizable chart of accounts
• At-a-glance view of Profit & Loss, Income, & Expenses with Insights
• Contact management
• Vendor management
• Lead management
• Journal entries
• Sales orders
• Purchase orders
• Fixed asset management
• Accounts payable
• Write & print checks
• Class tracking
• Default email templates
• 12 letter templates
• Create a business plan & five-year financial projection with QuickBooks Business Planner
• Cash flow projector
• Loan manager
• To-do lists
• Built-in calendar
• Multi-currency support
• Import & export data

Contact Management

QuickBooks Enterprise makes it simple to manage your contacts with great features like:

• Add contact information for vendors & customers
• Add notes & attachments
• Add default tax information
• Create custom fields
• Import customer lists

Inventory

QuickBooks Enterprise really shines when it comes to inventory, boasting a number of advanced features you won’t find with other accounting software. Standout features include:

• Add detailed product information & images
• Inventory categorization
• Expiration dates
• Build item assemblies
• Set reorder points
• Landed costs
• Add alternate vendors
• Custom price levels
• Advanced Inventory with serial numbers, mobile barcode scanning, multi-location management, & more (Platinum & Diamond Plans only)
• Advanced Pricing (Platinum & Diamond Plans only)

Time Tracking

QuickBooks Enterprise has basic time tracking features. Here’s what to expect:

• Manual time entry
• Built-in time
• Timesheets
• Attach time to projects
• Create invoices from billable hours

Project Management

Keep on top of your projects with QuickBooks Enterprise’s basic project management tools, which include:

• Create projects attached to specific customers
• Add job titles, descriptions, start/end dates, payment settings, & job statuses

Reporting & Budgeting

Track your finances and plan for the future with QuickBooks Enterprise’s reporting and budgeting features, which include:

• 200+ reports
• Custom reports
• Yearly budgets
• Advanced budgets
• Side-by-side comparisons of budgets with P&L or balance sheets

Tax Support

Whether you need to be calculating sales tax for your invoices or gearing up for tax time, QuickBooks Enterprise has a handful of tax support features including:

• Create sales tax rates
• Connect to automated tax service Avalara (additional fee applies)
• Support for 1099s, W-2s, 940s, & 941s
• Automatic mileage tracking
• Track mileage for multiple vehicles
• Attach mileage to specific jobs

QuickBooks Enterprise Customer Service

Ordinarily, QuickBooks products have poor customer support. However, there are fewer complaints from users of QuickBooks Enterprise, likely due to the fact that Enterprise users have QuickBooks Priority Circle support included.

QuickBooks Enterprise is noticeably missing email support. However, you will receive unlimited 24/7 support, a dedicated account team, on-demand training, and a number of other support resources to help you get the most out of your software. There are a few complaints about long wait times when calling support, but most users report having a good experience with the QuickBooks Enterprise support team.

QuickBooks Enterprise Integrations

QuickBooks Enterprise integrates with over 240 third-party apps; however, very few of these are payment gateways. An API is available for developers.

QuickBooks Enterprise Reviews

For the most part, QuickBooks Enterprise reviews are positive. The program receives 4.2/5 stars on G2Crowd (based on 790+ratings) and 4.5/5 stars on Software Advice (based on 19,000+ ratings). There is also a testimonials page where you can see what real businesses have to say about QuickBooks Enterprise and how these businesses are utilizing the software.

Negative QuickBooks Enterprise Reviews & Complaints

• Too expensive
• Steep learning curve
• Occasional crashes & lags
• Long customer service wait times

Positive QuickBooks Enterprise Reviews & Testimonials

• Easy to use once you get the hang of it
• Strong features; specifically inventory, job costing, & custom reports
• Good customer support options
• Numerous integrations

Is QuickBooks Enterprise Secure?

Because it is a locally-installed program, security is primarily up to you. QuickBooks does provide automatic data backups for Enterprise users, but that’s about it (unless you are using QuickBooks Hosting). Before diving into locally-installed software, make sure to research and learn how to keep your locally-installed accounting software secure to protect your data.

The Final Verdict: Is QuickBooks Enterprise Worth It?

QuickBooks Enterprise has an incredible number of features. Unique touches, such as business plans, cash flow projections, a loan manager, and advanced inventory set the software apart. While setup and use of the software can be a bit daunting, most users find the software reasonably intuitive and appreciate its capabilities. The customer support for this product is also some of the best you’ll receive from QuickBooks. The industry-specific editions may be beneficial to businesses in specific sectors.

Contrary to what its name suggests, QuickBooks Enterprise is best suited for medium to large-sized businesses that need multiple users, not enterprises that would be better off with a full ERP solution. Additionally, the software is expensive. While its features are strong in some areas, there are some weaknesses in others; specifically with invoicing automations, project management, and time tracking.

Before making the investment, take advantage of the free product tours to get a better understanding of how QuickBooks Enterprise works and if it’s right for your business. If you decide that QuickBooks Enterprise isn’t for you, consider comparing QuickBooks products to find a more suitable solution. You can even move beyond QuickBooks to others If you want to move beyond QuickBooks to explore other, cheaper options, take a look at our other top-rated accounting solutions that may be cheaper and a better fit.

QuickBooks Enterprise FAQs

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