QuickBooks Enterprise Review

Pros

• Numerous features
• Numerous integrations
• Double-entry accounting
• Good customer support
• Strong permissions

Cons

• Expensive
• Unsuited for small businesses
• Learning curve
• PC-only

Has your business outgrown QuickBooks Pro or Premier but isn’t quite ready for a full ERP system? If this sounds familiar, QuickBooks Enterprise may be the solution you’re looking for. QuickBooks Enterprise provides one of the most comprehensive accounting feature sets you can get without transitioning to a full ERP solution. Built-in payroll, advanced inventory, and good customer service and support resources make QuickBooks Enterprise stand out from the pack.

QuickBooks Enterprise supports up to 40 users and allows you to set advanced user permissions and 14 user roles. You can also manage multiple companies with QuickBooks Enterprise and can even have two company files open at once. You can stick with the Standard Edition or choose from one of six industry-specific editions: Contractor, Manufacturing & Wholesale, Nonprofit, Retail, Professional Services, and Accountant.

All of these things come at a cost, though, as QuickBooks Enterprise can get quite expensive, especially if you opt for one of the more advanced plans or add multiple users. And while QuickBooks Enterprise shines in some areas — such as inventory management — it falls a little short in other areas like invoicing, project management, and time tracking.

Before you commit, keep reading to learn more about QuickBooks Enterprise to determine if it’s a smart investment for your business.

QuickBooks Enterprise Pricing

QuickBooks Enterprise offers six plans under two different pricing structures. For locally-installed software only, you can select from one of three plans that you pay for on a yearly basis. If you also want cloud access, you can choose from one of three plans that are charged on a monthly basis.

QuickBooks often offers discounts to new users, so be sure to check for current promotions and take advantage of these money-saving deals. There is a free product tour available for each QuickBooks Enterprise plan. No credit card information is required.

QuickBooks Enterprise Gold

The QuickBooks Enterprise Gold plan annual subscription starts at $1,655/year and includes:

• Invoicing
• Contact management
• Lead management
• Expense tracking
• Chart of accounts
• Accounts payable
• Inventory
• Time tracking
• Project management
• Budgeting and planning
• 200+ reports
• 240+ integrations
• Multicurrency support
• Tax support
• Automatic data backups
• Automatic upgrades
• Intuit Field Service Management subscription
• Enhanced Payroll
• Premium support

QuickBooks Enterprise Platinum

The Platinum plan annual subscription starts at $2,035/year and includes everything in the Gold plan, plus:

• Advanced inventory
• Advanced item pricing
• Bill workflow approvals

QuickBooks Enterprise Diamond

The Diamond plan monthly subscription starts at $4,020/year and includes everything in the Platinum plan, plus:

• Assisted Payroll (additional fees apply)
• QuickBooks Time Elite (additional fees apply)

QuickBooks Enterprise Gold With Cloud Access

The QuickBooks Enterprise Gold with Cloud Access plan starts at $192/month. It includes:

• Cloud access
• Invoicing
• Contact management
• Lead management
• Expense tracking
• Chart of accounts
• Accounts payable
• Inventory
• Time tracking
• Project management
• Budgeting and planning
• 200+ reports
• 240+ integrations
• Multicurrency support
• Tax support
• Automatic data backups
• Automatic upgrades
• Intuit Field Service Management subscription
• Enhanced Payroll
• Premium support

QuickBooks Enterprise Platinum With Cloud Access

The QuickBooks Enterprise Platinum with Cloud Access plan starts at $223/month. It includes everything from the Gold with Core Cloud Access plan, plus:

• Advanced inventory
• Advanced item pricing
• Bill workflow approvals

QuickBooks Enterprise Diamond With Cloud Access

The QuickBooks Enterprise Diamond with Cloud Access plan starts at $389/month. It includes everything from the Platinum with Core Cloud Access plan, plus:

• Assisted Payroll (additional fees apply)
• QuickBooks Time Elite (additional fees apply)

Extra QuickBooks Enterprise Costs & Fees

There are a few additional costs to note before you sign up for QuickBooks Enterprise. If you subscribe to a Diamond plan, Assisted Payroll and QuickBooks Time Elite are included in your plan. However, you will also be required to pay $1/employee per pay period for Assisted Payroll and $5/month per employee for QuickBooks Time Elite.

If you’re a Salesforce user, you can sign up for the Salesforce CRM connector which syncs your account with QuickBooks. This option is only available to Diamond plan subscribers and costs $150/month per company file.

Each QuickBooks Enterprise subscription as priced in this post includes one user. You can add up to 40 additional users for an additional fee. The actual cost of this fee varies based on the plan you have and the number of users you add.

Is QuickBooks Enterprise Easy To Use?

QuickBooks Enterprise is generally well-organized, but such complex software comes with a steep learning curve. The setup process can also be quite time-consuming, so be prepared to spend a good chunk of time setting up your business and getting your account ready to go. While it also takes a long while to get acquainted with the software, QuickBooks Enterprise tries to ease the process by making the software consistent. For example, the invoice, sales orders, purchase orders, and estimates screens all look incredibly similar.

For a QuickBooks product, QuickBooks Enterprise has a surprising amount of resources to help you learn the software, including a learn and support center with dozens of how-to articles in case you need some extra help.

QuickBooks Enterprise Features

QuickBooks Enterprise has an incredibly robust feature set. You’ll find all of the basics you’d expect from QuickBooks, including invoicing, estimates, income and expense tracking, and bank reconciliation. Additionally, QuickBooks Enterprise really stands out for its advanced inventory features, job costing, and custom reporting options.

Keep reading to learn more about the key features of the Standard Edition of QuickBooks Enterprise. Each industry-specific edition of the software offers other features that we cover in our Quick Guide To The 6 Industry-Specific Editions Of QuickBooks Enterprise.

Invoices & Estimates

Creating and sending invoices is simple with QuickBooks Enterprise. Although it is noticeably lacking the ability to send recurring invoices, QuickBooks Enterprise has a host of other features and automations, including:

• 10 customizable invoice templates
• Batch invoicing
• Layout Designer for advanced customization
• Add discounts, refunds, & customer credits
• Sales receipts
• Invoice status tracking
• 3 estimate templates
• Convert estimates into invoices, sales orders, or purchase orders
• Create estimates from projects
• Add attachments to invoices & estimates

Bookkeeping

QuickBooks Enterprise has an incredible number of bookkeeping features to help you easily track and manage the finances of your business. Standout features include:

• Bank reconciliation
• Live bank feeds
• Expense tracking
• Built-in payroll
• Create custom bank rules
• Customizable chart of accounts
• At-a-glance view of Profit & Loss, Income, & Expenses with Insights
• Contact management
• Vendor management
• Lead management
• Journal entries
• Sales orders
• Purchase orders
• Fixed asset management
• Accounts payable
• Write & print checks
• Class tracking
• Default email templates
• 12 letter templates
• Create a business plan & five-year financial projection with QuickBooks Business Planner
• Cash flow projector
• Loan manager
• To-do lists
• Built-in calendar
• Multi-currency support
• Import & export data

Inventory

QuickBooks Enterprise really shines when it comes to inventory, boasting a number of advanced features you won’t find with other accounting software. Standout features include:

• Add detailed product information & images
• Build item assemblies
• Set reorder points
• Landed costs
• Add alternate vendors
• Custom price levels
• Advanced Inventory with serial numbers, mobile barcode scanning, multi-location management, & more (Platinum & Diamond Plans only)
• Advanced Pricing (Platinum & Diamond Plans only)

Time Tracking

QuickBooks Enterprise has basic time tracking features. Here’s what to expect:

• Manual time entry
• Built-in time
• Timesheets
• Attach time to projects
• Create invoices from billable hours

Project Management

Keep on top of your projects with QuickBooks Enterprise’s basic project management tools, which include:

• Create projects attached to specific customers
• Add job titles, descriptions, start/end dates, payment settings, & job statuses

Reporting & Budgeting

Track your finances and plan for the future with QuickBooks Enterprise’s reporting and budgeting features, which include:

• 200+ reports
• Custom reports
• Yearly budgets
• Advanced budgets
• Side-by-side comparisons of budgets with P&L or balance sheets

Tax Support

Whether you need to be calculating sales tax for your invoices or gearing up for tax time, QuickBooks Enterprise has a handful of tax support features including:

• Create sales tax rates
• Connect to automated tax service Avalara (additional fee applies)
• Support for 1099s, W-2s, 940s, & 941s
• Track mileage for multiple vehicles
• Attach mileage to specific jobs

QuickBooks Desktop Enterprise Reviews

Negative QuickBooks Enterprise Reviews & Complaints

For the most part, customer reviews for QuickBooks Enterprise are positive, but there are several recurring complaints. Here are the issues users have with QuickBooks Enterprise:

• Software is too expensive
• Steep learning curve
• Occasional crashes & lags
• Long customer service wait times

Positive QuickBooks Enterprise Reviews & Testimonials

For the most part, QuickBooks Enterprise reviews are positive. The program receives 4.2/5 stars on G2Crowd (based on 680+ratings) and 4.49/5 stars on Software Advice (based on 18,000+ ratings). There is also a testimonials page where you can see what real businesses have to say about QuickBooks Enterprise and how these businesses are utilizing the software. Here’s what users love about the software:

• Software is easy to use once you get the hang of it
• Strong features; specifically inventory, job costing, & custom reports
• Good customer support options
• Numerous integrations

QuickBooks Enterprise Customer Service

Ordinarily, QuickBooks products have poor customer support. However, there are fewer complaints from users of QuickBooks Enterprise, likely due to the fact that Enterprise users have QuickBooks Priority Circle support included.

QuickBooks Enterprise is noticeably missing email support. However, you will receive unlimited 24/7 support, a dedicated account team, on-demand training, and a number of other support resources to help you get the most out of your software. There are a few complaints about long wait times when calling support, but most users report having a good experience with the QuickBooks Enterprise support team.

QuickBooks Enterprise Integrations

QuickBooks Enterprise integrates with over 240 third-party apps; however, very few of these are payment gateways. An API is available for developers.

Is QuickBooks Enterprise Secure?

Because it is a locally-installed program, security is primarily up to you. QuickBooks does provide automatic data backups for Enterprise users, but that’s about it (unless you are using QuickBooks Hosting). Read How To Keep Your Locally-Installed Accounting Software Secure to learn more about protecting your data.

The Final Verdict: Is QuickBooks Enterprise Worth It?

QuickBooks Enterprise has an incredible number of features. Unique touches, such as business plans, cash flow projections, a loan manager, and advanced inventory set the software apart. While setup and use of the software can be a bit daunting, most users find the software reasonably intuitive and appreciate its capabilities. The customer support for this product is also some of the best you’ll receive from QuickBooks. The industry-specific editions may be beneficial to businesses in specific sectors.

Contrary to what its name suggests, QuickBooks Enterprise is best suited for medium to large-sized businesses that need multiple users, not enterprises that would be better off with a full ERP solution. Additionally, the software is expensive. While its features are strong in some areas, there are some weaknesses in others; specifically with invoicing automations, project management, and time tracking.

Before making the investment, take advantage of the free product tours to get a better understanding of how QuickBooks Enterprise works and if it’s right for your business. If you decide that QuickBooks Enterprise isn’t for you, check out our comparison of QuickBooks products to find a more suitable solution. If you want to move beyond QuickBooks to explore other, cheaper options, take a look at our other top-rated accounting solutions. Good luck!

QuickBooks Enterprise FAQs

Try A Top Pick For Payroll

ADP Payroll	Get A Quote Read our Review

We like ADP Payroll for its advanced employee management, strong payroll features, and great customer support. Get three months free when you sign up through our links! Get Started.

Try A Top Pick For Payroll

ADP Payroll	Get A Quote Read our Review

We like ADP Payroll for its advanced employee management, strong payroll features, and great customer support. Get three months free when you sign up through our links! Get Started.

Sources