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Saasu Review

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Saasu Review

  • 4 comments
  • Updated on:
Advertiser Disclosure: Our unbiased reviews and content are supported in part by affiliate partnerships, and we adhere to strict guidelines to preserve editorial integrity.
Date Established
2000
Location
Australia
Chelsea Krause

Chelsea Krause

Managing Editor - Accounting
Chelsea Krause is a writer who has specialized in accounting for over three years and is a QuickBooks Certified User. She has a BA in English & Creative Writing from George Fox University and studied at the University of Oxford as well. She has been quoted in Forbes and her work appears in Startup Nation, Small Business Bonfire, and Women on Business.
Chelsea Krause



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4 Comments

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    Harold Neadle

    Recently tried these guys again to see if there’s been progress, sadly was disappointed. Designed to look pretty but terribly impractical, not intuitive at all. Disappointed that they haven’t kept up with Xero or MYOB

    1

      This comment refers to an earlier version of this review and may be outdated.

      Mark

      We are a Saasu user. Saasu advertise Paypal integration. All businesses using Paypal will have have bank transfers from Paypal and many will also have foreign currency transactions. I was informed yesterday by Saasu support after an issue with non-population of data from our Paypal account that bank transfers from Payal, foreign currency Paypal transactions and eCheques are not supported by the Paypal feed.We rely on Saasu for automatic population of banking data. Unfortunately, as the Paypal feed currently stands in July 2015, this is only partially implemented: Saasu will silently fail to record some classes of Paypal transactions. This quickly becomes a transaction capturing nightmare that means you have to very carefully audit what is transferred and manually capture those transactions that are not automatically captured. It can be more time-effective to simply manually capture the transactions, which means that the advertised automation features of Saasu are of no benefit.There are some limited workarounds: Saasu puts little triangles next to unmatched transactions in the Paypal feed in “All” view. Sometimes this can help identify holes (e.g. bank transfers where the receiving account is also a Saasu bank feed and the receiving bank account transaction has been reconciled). Unfortunately, the triangles only appear in All view and you have to trawl through *All* of your transactions to see the little triangles (exceptionally time-consuming and triangles can be easily missed). This also does not address the problem of foreign currency payments that will not show up at all in the Paypal Saasu feed.A warning to prospective Saasu users to be aware of these severe limitations. If Paypal integration is important to you, you might want to use a different provider. Also be aware that Xero appears to have similar issues.

      3

        This comment refers to an earlier version of this review and may be outdated.

        Katherine Miller

        Hi Mark,

        Thanks for sharing your experience – this is very helpful info. Are any transactions in your local currency affected by this, or just those in a foreign currency?

        Best,
        Katherine

          This comment refers to an earlier version of this review and may be outdated.

          Neville F. Miller

          We are having repeated problems with response times during document processing on Saasu. At times it takes more than a minute to get a response to a single action – some transactions need ten or more actions so this seriously affects our efficiency. . Time of day seems a problem – processing sometimes Ok then all of a sudden it goes dead slow for uncertain periods. Is the Hong Kong server capacity up to the task? Have not had good feed back from SAASU even though my client has given then unfettered access to their confidential files. Getting very very frustrated with SAASU .

            This comment refers to an earlier version of this review and may be outdated.

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          Our unbiased reviews and content are supported in part by affiliate partnerships, and we adhere to strict guidelines to preserve editorial integrity. The editorial content on this page is not provided by any of the companies mentioned and has not been reviewed, approved or otherwise endorsed by any of these entities. Opinions expressed here are author’s alone.