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ScheduleOnce Review

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ScheduleOnce Review

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Date Established
2006
Location
Israel
Chris Motola

Chris Motola

Finance Writer at Merchant Maverick
Chris Motola is a writer, programmer, game designer, and product of NY. These days he's mostly writing about financial products, but in a past life he wrote about health care and business. He's a graduate of the University of Central Florida.



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4 Comments

Responses are not provided or commissioned by the vendor or bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the vendor or bank advertiser. It is not the vendor or bank advertiser's responsibility to ensure all posts and/or questions are answered.

    Dana Lynn Ronk-Potthoff

    Support is terrible. I gave my cell phone number and they say they cant get in touch with me. I am a premium member. All events except 2 work and I get technical communication error. They keep sending me same instructions to test. The problem is on their end but their support is horrible. They should fix this, not me. I have already tested and retested! I will likely be forced to cancel my membership after a lot of time input.

    1

      This comment refers to an earlier version of this review and may be outdated.

      Tom

      Probably the biggest nickle and dime operation I have seen. EVERYTHING is an unbelievably overpriced add-on.

      They have the opposite mentality of the “lets just make it awesome for people, and they will come”

      expect to pay more than a car payment if you want a few people in there with any kind of customization. Something about it just really annoys me.

        This comment refers to an earlier version of this review and may be outdated.

        Dave C

        “What’s your return policy” a question asks on their website.A: If you believe a refund is warranted, we would like to hear from you. Our customer care team reviews each request on a case-by-case basis. We always strive for a fair and reasonable resolution.”So basically, we have NO refund policy to speak of, and it depends on how people in the office feel when you call and ask for a refund.”I thought this was pretty dodgy, then I googled reviews, and found R Burns review above. While I use and enjoy this product, the company does not take kindly to refunds.. classy.

        1

          This comment refers to an earlier version of this review and may be outdated.

          Rebecca Barns

          The features are okay, but after I bought the annual subscription to save money, my clients complained that they could not go back and look at the appointments they had made. I called the company to ask about the problem, and they said that customers are not able to log in and see appointments scheduled. This is a HUGE problem as they would forget to write it down or put it in their calendar and then email me to ask when all their appointments were. This totally defeated the purpose of online scheduling. I called to ask for a refund for 6 months of service I had yet to use and they refused. Horrible customer service. I would not recommend this company to anyone.

          1

            This comment refers to an earlier version of this review and may be outdated.

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          Our unbiased reviews and content are supported in part by affiliate partnerships, and we adhere to strict guidelines to preserve editorial integrity. The editorial content on this page is not provided by any of the companies mentioned and has not been reviewed, approved or otherwise endorsed by any of these entities. Opinions expressed here are author’s alone.

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