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SimpleSite Review

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SimpleSite Review

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Date Established
2003
Location
Copenhagen, Denmark
Jason Vissers

Jason Vissers

Jason Vissers is a writer and cereal chef from San Diego. He graduated with a Political Science degree from San Diego State University in 2001. He's been writing about website builders, crowdfunding sites, online lenders, and credit cards for Merchant Maverick since 2015. Additionally, Jason can't eat raisins.
Jason Vissers



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44 Comments

Responses are not provided or commissioned by the vendor or bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the vendor or bank advertiser. It is not the vendor or bank advertiser's responsibility to ensure all posts and/or questions are answered.

    tong park

    Worst web hosting service I have ever done business with. The site templates are cheap and plain looking. Their customer service sucks and is slow to say the least. And they black mail you by shutting down your website soon after you pay them, forcing you to pay more to bring the website back online. They are a fraudulent service. Already taking steps to go to another company that is United States based, and doesn’t defraud their customers repeatedly. My advice to everyone else, look elsewhere for your web hosting services.

    1
      Carolina

      Organization Name: Learn Spanish

      The designs of simple site are nice but after paying for it, there was not a big difference. It is said you have hundreds of designs in the PRO version. It is not true. The platform has a lot of problems. I could not upload videos or images after paying. The platform does not have the option to link the Social media pages. It does not offer the option to have the webpage in different languages.

      I was really disappointed after paying for it.

      • Organization Name: Learn Spanish
      Carole Sherman

      My site is in Wix. It was already designed but needed to look more professional, pictures rearranged, and some overall tweaking. Someone was recommended to me and I tried working w/ her. I emailed her a list of about 20 things to do – mainly pretty easy things, but every time she fixed something she never checked it to see that she had caused another problem, e.g., moved a picture which I wanted her to do, but covered up textwith the picture which I didnt want her to do. Added info that I didnt ask for and when I asked for it to be removed said Wix adds it and she couldnt change it. I found Bob Hansen at Bob@simplesitecompany.com He assigned Thomas Moore to help me and Thomas fixed EVERY problem that had been created quickly, professionally and with a GREAT attitude. I am so thankful because my website represented me and my company and the first person didnt seem to care at all. Just left me w/ a mess and went out of town for two weeks, saying she wouldnt be reachable while gone! Unbelievable.

      5
        Nancy Scocozza

        Read all the comments about Simplesite.com. Doesn’t want to make me run and use it. Can you please share a service or two that you feel are the best for creating a website/blog. Many thanks.

          Jessica Dinsmore

          Hi Nancy!

          Our Website Builder Comparison Chart would be a great place to start.

            Kira

            I decided to pay to have an upgraded site/access. Still love my Simplesite.The only thing I wish it had was the ability for me to search for items I’ve posted. Ie: I have about 140 poems in there and aside from the list within the Site Building which is only about 15 entries per page, I cannot search anywhere by keyword to help me find a specific poem faster. 🙁

            4
              Liz

              Organization Name: Fish

              No one has asked about the GDPR compliance issue?
              Does Simplesite use tracking cookies?
              Their support is poor on this important issue.
              liz

              • Organization Name: Fish
              Jason Vissers

              Hi Liz! Yes, SimpleSite does use tracking cookies. As for GDPR compliance, they haven’t publicly given any information on the subject, so you’d need to get in touch with them to see if they do anything to comply with the new regulations.

              Cheers,
              Jason

                Claire

                So ive been working hard to build my site up, even writing blogs every day. I just went to sign into it and couldn’t get in. So i clicked forgotten password. I then get a email saying my website has been deleted! How the hell can it be deleted! And how do i get it back?

                  Jessica Dinsmore

                  Hi Claire,

                  Hopefully you’ve resolved the issue, but if not, I’d definitely suggest you contact SimpleSite directly, if you haven’t already. Best of luck!

                    Anca de Cercel

                    Organization Name: SPA Institut Anca

                    Hi jason ,
                    Already left a review but reading again your review , I noticed you mentioned the Video Background as a new fonctionality !?!
                    Never get this , never see it in my Site options and I’m paying the full plan Pro+ Ecommerce !! No Themes , Templates either !
                    Of course I asked and sending several emails but never get a feedback !
                    Your review is very helpful for novice people !
                    Best Regards
                    Anca de Cercel N.D.
                    SPA Institut Anca
                    Qc.Canada

                    • Organization Name: SPA Institut Anca
                    Anca de Cercel

                    Organization Name: SPA Institut Anca

                    Hi Jason , I was reading all your descriptions and very accurate analyses of the Simple Site , which I agree 100 % ! Here is mine ! I am a Therapist and really not knowing so much about Internet , Web and Sites ! I was busy with direct , local customers so not to much time to spend in my Site , so My Site was let it on the side but continue paying without even knowing what I am paying for , how much etc I am an old subscriber of Simple Site – since 2012 ! Few months ago , I started to pay more attention to my site , especially developing an E Commerce Shop on line ! Lately I got a lots of trainings so understanding that all this years I lost a lots of money and never get a new customer , not even a comment and never sell one product ! Payment plan changed dramatically every year ! Very expensive -40 $ Can / month 117.00 $Can / 3 months ! I got a Gov Counselor to analyze my site and the diagnosis was very bad ! No Themes to adapt to a professional profil , no ways to add credits cards to the Shop and no security ! I did my best to improve it , working hard on but realizing the price I am paying is really way out of price comparing even with the best providers ! Severely times I wrote to their customer service ! Never an answer , never a feedback ! Is unacceptable for an old customer since 2012 especially being a customer with a professional purpose with 25 years in business ! Of course I decided to change but , I first need to get all my Site content , pictures etc so I unsubscribe from automatique payments and paying 1 month ! My last payment was on 2 April 2018 for 1 Month , clearly unsubscribed from automatic charges on my Credit Card ! They notice us , we are getting an email , when we need to renew manually ! 2 days ago , I was wondering how come , I didn’t get any email notifying me I need to renew it !?! Looking in my site – My Payments – I see it they charged My Credit Card not even to the end of my Monthely Subscription but , on 24 April , 6 days before the end of the month , for a 3 Months subscription !!!!!!! Very upset , I wrote to their supposed ” customer Service ” – in fact doesn’t exist – that I never authorized to charge my card and considering is a Fraude ! Never get a feed back so I had to call my bank , opening a fraud complaining ! Pls , fir everyone having a Profesional purpose , DONT EVER think to get Simple Site ! You will surely compromise your business image and on the Top you will Pay a lots of money for very poor service , you can even be ript of your money as in my case ! No consideration for customers , poor functionalities for 40 $ CAD 32.USD ! They are so many great Sites Providers so , get to look and will find out the Best on a lower price with a Good Customer Help Service , who never will charge your credit cards without your authorization ! Thank You very Much Jason ! Your accurate review will help a lots of people to be aware of wrong and unhonests iWeb providers ! Best Regards Anca de Cercel N.D . Owner Spa Institut Anca Qc.Canada

                    2
                    • Organization Name: SPA Institut Anca
                    Phiona Katz

                    I recently set up a blog with simplesite and i feel like i was played. After reading this, i dont know what i should do. I feel like choosing a different host but i might loose my content.

                    5
                      Ruby

                      Organization Name: none

                      I had been writing on simple site. Using is as a personal outlet for a lot of things, the usual stress, past memories that still haunt me. So it got to be quite a good read. I spent a lot of years in the adult entertainment industry. Classy way of saying i had a mis spent youth as a stripper and drug addict. I am old now and needed an outlet for perceived injustices. Like the day i came home from school and my Mom and younger sister moved and left me a note and changed the locks. I peered thru the windows and the house was empty except my bedroom. I spent years as a stripper and running with a Motorcycle Club. I got myself out of “the life” by just driving out of the state and stopping 3 days later and here i still am.

                      All of my hundreds of hours of writing just disappeared one day gone forever. I expect to find in a goodwill many years from now my writing in some discarded book. Someone has my private writing. I have never felt so violated since many years ago while in the “life”. WTF

                      • Organization Name: none
                      Diane

                      That happened to me too, today…so horrible

                        Joanna Anosova

                        Dear Jason,
                        I would like to publish my paper and my website is ready. But now I have the simple, important question – can my visitors change something there?
                        Thank you on advance for your reply.
                        Regards
                        Joanna Anosova

                          Jason Vissers

                          Hi Joanna! Without serious hacking skills, visitors can’t alter anything or log into your account and make any edits. The most a visitor can do is sign your Guestbook or add a comment to a blog post you make, and even then, you can disable the “allow comments” blog feature and/or delete a Guestbook entry.

                          Thank you for your question!

                            Joanna

                            Dear Jason,
                            Thank you very much for your prompt reply.
                            It is very good and I continue my work.
                            All the best
                            Joanna

                              Ja

                              Hi Jason. Thanks for the review. I am a complete novice who is desiring to set up a website. Do you know of any reputable company who can help me? Do you have any advice? Thanks.

                                Jessica Dinsmore

                                Hi Ja,

                                I’d recommend checking out our Website Builder Comparison Chart.

                                  John Ward

                                  Organization Name: The Slog

                                  I have a simple question; where the f**k is the publish button once I’ve finsihed editing on SimpleSite?

                                  I’d have thought this is a page one thing….but I can’t find it anywhere.

                                  Answers in English please.

                                  Cheers

                                  JW

                                  • Organization Name: The Slog
                                  Jason Vissers

                                  Hi John! When you’re in the editor, clicking the blue “Save and view changes” button in the top left corner publishes your site as well as saves it. They should probably be clearer about that. 🙂

                                  Cheers,
                                  Jason

                                    conniepresley

                                    you are the first time for me to have a webpage!! you made it simple an that’s why I am here with you connie

                                      Bernard Luciani

                                      Bonjour,
                                      je suis en train de faire un petit site dans le cadre d’une tombola organisée par l’association dont je fais partie. J’ai choisi SimpleSite, car effectivement, bien que limité, il parait suffisant pour ce que nous voulons faire. Pa contre je suis tombé sur un probleme pour lequel je n’arrive pas à trouver la solution.
                                      Pour la vente en ligne des tickets de tombola, il ne permet pas à un acheteur de rentrer son adresse ailleurs qu’en France. Connaissez vous une solution ?
                                      Merci d’avance.

                                      Hello,
                                      I am doing a small site as part of a raffle organized by the association of which I am a part. I chose SimpleSite, because actually, although limited, it seems enough for what we want to do. I came across a problem for which I can not find the solution.
                                      For the online sale of raffle tickets, it does not allow a buyer to return his address elsewhere than in France. Do you know a solution?
                                      Thank you in advance.

                                        Jessica Dinsmore

                                        To be honest, this isn’t something we’ve ever encountered before, so it may be a bit outside of our expertise. I’d rather not give you an answer that I’m not too certain about. If you happen to figure this out on your own, please let us know what solution you find so we can learn how to answer something like this in the future. In the meantime, I’d suggest you get in touch with SimpleSite and ask them directly. Best of luck!

                                          Rose Raikos

                                          I’ve been with simple site since 2010 but now must allow it to close because of the cost. When I first signed up with this web platform company I received the first month for the advertised $1 , but then was told I needed to pay $11 per month. My real cost was also the exchange rate as this website was for me overseas. My cost then was more. But I kept it open for many years. During those many years, the domain remained with features which I could use for the purpose of adding work and looking at my account. I quickly reached a large number of visits but hardly anyone took the time to comment. So I believed that over 300, 000 hits was just me going in to change things. I believe also the company fudged the visit numbers. Still I kept paying my money very month, as well as re-register the domain name of therosewriter.com with simplesite and added to my disillusion of actually having thousands visit my pages. So I kept spending the money to keep this website open regardless of the real activity of people actually talking to me.
                                          When my money situation became impossible for me to continue having a website I wrote to simple site explain my situation and they in fact allowed me to keep the domain open for another 18 months but for most of that time my website was inactive as I couldn’t add or fix it up to any degree. I was force to just leave it sit in cyberspace as a lost digital imprint of my soul doing nothing.
                                          So I now must let this site go to the place of all lost websites, the delete button. But I just wanted everyone to know that simple site played me with false numbers for years, because my website never really received any real visitors. I was a lost person standing on my soapbox talking to no-one. If you don’t receive comments folks will it is most likely you are talking to yourself, and you may as well save your money. Thanks for the con and good bye.

                                            frank model

                                            is there a daily video limitation to simple site, I just opened today free and I can’t upload videos again

                                            3
                                              Jason Vissers

                                              Hi Frank! I was unable to find anything in SimpleSite’s policies restricting the amount of video you can upload per day, but as it happens, I wasn’t able to upload video to my SimpleSite site when I tried today, so it may be a general problem they’re having with users uploading video.

                                                robert macnair

                                                Hi, found your page by chance……and interesting comments. You are correct with everything you mention re; Simplesite. I am a tiny business in the desert city known as Dubai. Having been CEO of two major Real Estate companies here I have had more than a fare share with IT and web guys….also learned a fair amount. Bored with what I was doing …I left. My passion for 30 years is bonsai….so it starts here. After approaching two ‘web-IT’ companies…handing them the lay-out of what I wanted my website to look like….what I got back on both occasions was their ‘interpretation’ of what I wanted…I couldn’t have been clearer, I had copy and pasted everything from backgrounds, fonts, colour schemes…page layout, images…everything! I had had enough. I then looked for DIY websites. Tried Wix (I think that’s the name) and another one (can’t remember the name)…both were highly rated. I then found Simplesite….Now, this was quick and easy…and looked ok..at least I had a website!…With a name I thought would work and sounded ok. Anyway, let’s cut along story short (you sigh with relief). $32 for 3 months…and I have international presence!…I even had an email from Calgary commenting on nice my site was! Picked up a big order from the Congo! (and got paid upfront!) I reckon if you have the right product and your customer service is top , along with an eye for detail….Simplesite can offer everything you need to build a successful business. I’ve only had compliments about my website…..well, except for one guy who made the effort to email me via the ‘contact page’ to tell me how dated my website is and what a great job he could do with it!…..and what the cost would be…I’ll stick with Simplesite. Google even call me to get me better rankings………I have page 1 of Google since month six of the business starting. Search my product in the entire Middle East….we’re there….covering probably 70% of Page 1 on Google. We started in November 2013….we are now at 230,000+ site visits and cash in the bank. Try it….If you want to buy a bonsai and you live in Dubai or anywhere in the Middle East for that matter….just Google search: bonsai dubai or bonsai middle east. Ok……you probably think Simplesite is paying me for this (only joking)…..Anyway, I’ll wind this up now. From when I started with Simplesite it has moved ‘slightly’ forward, I went PRO after the first year just to get more video space, and gave the website a re-vamp last year…I am happy with it…..and so are my customers. It’s basic but what else do I need, I can update/change whenever I want…it takes two minutes. One good feature is it shows you the pages with the number of visits…..basic point…but extremely helpful.I’ll finish here…..8.15 am and already 98F outside. For me, I really can’t fault Simplesite, the return I get from a monthly ‘investment’ of $10 to Simplesite is phenomenal…and I mean pronominal. It’s also a pleasure to work on the site…fast, easy and instant…..and ‘simple’! 🙂 On a final note…as you enjoy ‘surfing’…..from an outsider’s and writer’s point of view, apart from the fact that I’m not qualified in any way with web design etc., etc…. what would you say are the things missing from my website that your average ‘customer’ is looking for? (forget ‘on-line shopping’…doesn’t apply to our product.If you read this…thank you for your time. Rob

                                                5

                                                  This comment refers to an earlier version of this review and may be outdated.

                                                  Jason Vissers

                                                  Hi Rob! Thank you for your unique perspective on SimpleSite! Your thoughtful reply has me wondering if I put enough emphasis on the usability and utility of SimpleSite, despite its shortcomings. It certainly has served you well!

                                                  And I can’t find anything to criticize about your website — it’s given me a whole new appreciation for bonsai trees! Again, thanks very much for your comment.

                                                    This comment refers to an earlier version of this review and may be outdated.

                                                    Alan Gelman

                                                    Been with them about two years and agree with your entire review. There customer response time is abysmal and often NON EXISTANT.I’m going to try building elsewhere and leave them. But where is the question. Read a number of reviews and thinking about looking into Sitebuilder. Fingers crossed.

                                                    2

                                                      This comment refers to an earlier version of this review and may be outdated.

                                                      Jason Vissers

                                                      Hi Alan! I hate to tell you this, but you might want to read my SiteBuilder review before you make that particular leap..

                                                        This comment refers to an earlier version of this review and may be outdated.

                                                        Jimmy Dolo

                                                        I was about to take the pro at SimpleSite but it’s good I read first this review, if not I would have been regretting all the way.The offer was $1 for the first month but the succeeding months are secrets. Thank for this review that it clearly pointed out the resubscription is $9.99.

                                                        4

                                                          This comment refers to an earlier version of this review and may be outdated.

                                                          Lori

                                                          I just subscribed to Simplesite.com. I sent them the image of rates from this review. They denied the rates were theirs. I do not plan to renew for 3 months at $35 when the review showed 3 months at $11. My blog is doing well but it doesn’t have adsense or any plan for making money.

                                                          2

                                                            This comment refers to an earlier version of this review and may be outdated.

                                                            Jason Vissers

                                                            Hi Lori! The rates I listed are per month, so the 3-month Pro plan, sold for $35.95, comes out to $11.98/month.

                                                              This comment refers to an earlier version of this review and may be outdated.

                                                              Blake

                                                              This website is a complete joke. It has deleted all of my blogs that i was doing for a class and now my teacher cannot see my blogs so my teacher gave me an F for the assignment. I am going to hunt down the creators of simple site and give them a piece of my mind.

                                                              1

                                                                This comment refers to an earlier version of this review and may be outdated.

                                                                Tarell Earl

                                                                Their customer service department is either a joke or scam. I’ve made several attempts to rectify my payment situation, it keeps telling me that my order has been cancelled. I’ve even called Denmark at US Central Time, that means I had to wake up at 3 am just so I could reach someone. Just when I thought I was getting somewhere the prompt tells me to hit one for English, a message comes on for further instructions then the phone hang up and now when I called back the number is invalid. I guess this teaches me about, “you get what you pay for.” I’ve learned a very valuable lesson about building your own website, and that is verbal customer service is the top priority.

                                                                  This comment refers to an earlier version of this review and may be outdated.

                                                                  ejiofor kingsley

                                                                  well, i have just one simple complaint…..i have been tryna go PRO by ordering mu own domain and have filled in every neccessary details required but it keeps telling me my orders have been cancelled……

                                                                    This comment refers to an earlier version of this review and may be outdated.

                                                                    Anthony metcalfe

                                                                    Nothing but trouble dealing with customer services, your nothing but a number. My website was off line with no explanation for almost two weeks, and to date still nobody will reply to my emails, customer services is a joke. Your advised to take any complaints to complaints@simplesite. I did and 4 days later not even a thank you. I’m not in the habit of leaving negative coms but I’m sorry I cannot recommend this company.

                                                                    1

                                                                      This comment refers to an earlier version of this review and may be outdated.

                                                                      Cammu Sara

                                                                      I need to change the DNS server on my website but there is nowhere to find a menu to do this. Can anyone help me please.

                                                                      1

                                                                        This comment refers to an earlier version of this review and may be outdated.

                                                                        Daniel

                                                                        Hi Cammu Sara, I have the same question, did you solve your problem?

                                                                        Thanks,

                                                                        Daniel

                                                                          allyson struthers

                                                                          I am totally unable to contact customer services at Simple Site. Keep getting requests for money ( have already paid!) and threats to discontinue the site today. (Waiting to see if this happens) If so am out of pocket and will loose customers!! There is no where to turn !!

                                                                            This comment refers to an earlier version of this review and may be outdated.

                                                                            william powell

                                                                            Hello Allyson, would you please let me know how this goes, i am thinking about paying for pro they said i have 12 hours left to get my free domain which i don’t understand why they are putting a time limit on that. Hope everything works out for you. Thanks,William

                                                                              This comment refers to an earlier version of this review and may be outdated.

                                                                              Ros

                                                                              Simplesite has been a good learning tool for international students, however PAYMENT and SUBSCRIPTION ISSUES and inability to contact the simplesite company means that we are reviewing our connections.

                                                                                This comment refers to an earlier version of this review and may be outdated.

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