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Sitelio Review

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Sitelio Review

  • 17 comments
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Date Established
2014
Location
Burlington, MA
Jason Vissers

Jason Vissers

Jason Vissers is a writer and cereal chef from San Diego. He graduated with a Political Science degree from San Diego State University in 2001. He's been writing about website builders, crowdfunding sites, online lenders, and credit cards for Merchant Maverick since 2015. Additionally, Jason can't eat raisins.
Jason Vissers



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17 Comments

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    Claire Fleming

    Organization Name: From the grapevine

    Had problems setting up my email initially and now I’ve come to renewal time they have automatically put me on top priced renewal plan. I have questioned the pricing and they say I can downgrade to a less overpriced simple plan (about twice the price as that for new customers). The renewal price on their website in dollars does not equate to the renewal in GBP so I’m going to duck out, especially having read these reviews – they are so unprofessional. However, I fear there will be downtime on my website as I will need to rebuild with another company AND wait for Sitelio to release the domain. Any advice appreciated!

    1
    • Organization Name: From the grapevine

    This comment refers to an earlier version of this review and may be outdated.

    paula

    I originally signed up for Siteblog and wasn’t informed that they were taking over the business until I tried to log in one day. I have had numerous questions unanswered over the past few months which is a little frustrating. As a blogger, it seems that there are quite a few incompatible widgets which is also frustrating, I am contemplating leaving but I am trying to figure out, who to!

    3

      This comment refers to an earlier version of this review and may be outdated.

      John Michelbacher

      Organization Name: Michelbachercycles

      Expensive, took payment for next three years early and when the domain expired had no notification, and the link to renew was broken . I have waited for 5 days and had on answer from them. If not fixed today. Going elsewhere.

      1
      • Organization Name: Michelbachercycles

      This comment refers to an earlier version of this review and may be outdated.

      Karl Kwiatkowski

      Organization Name: Sticky Endings

      Have cost me loads in loss of customers. I was fairly happy until they changed my website without my permission by including a “recaptcha” box on my contact form. This was done without any consultation or permission from me. One day one of my customers told me they could not send a message from their mobile. I checked and found I could not either due to the recaptcha box which just hangs.When I tried to delete this box I found it was impossible to remove. I talked to customer services who said it was impossible to remove and I should delete the whole contact form. Excellent! And have NO method of my customers contacting me. I am currently considering how to sue for loss of business.

      1
      • Organization Name: Sticky Endings

      This comment refers to an earlier version of this review and may be outdated.

      John M Herman

      Organization Name: Youralternativesplus.org

      These people are outright CROOKS.I have a contract with ehost (who this swine company acquired) for free domain as long as they host my site. They announced today that this domain expires in 2 days and said that they will charge for the domain and my credit card will be charged.I never authorized this and they are bound by a contract which gives me the domain for free unless I go to another service – see verification from THEIR SITE TODAYThey are unethical, dishonest and have Indian support that doesn’t even understand English.I will file a consumer complaint in Massachusetts as well as the appropriate federal agencies because of this illicit action. If others are being subjected to this unethical and illegal practice, let’s think about a class action lawsuit. Just post on this site.SEE BELOWJohn 8:24 AM (7 hours ago)to meYou have a FREE domain included in your subscriptionCLAIM DOMAINHome pageSimple planPublishedLast updated: Tue, Mar 13, 2018 8:21 AMyouralternativesplus.orgUPGRADE SITEEDIT SITEOVERVIEWAPPSLast 30 daysUnique visitorsinfo81Total Visitsinfo115Page Viewsinfo333Bounce rateinfo48.7%RecommendedVISIT APP MARKET

      1
      • Organization Name: Youralternativesplus.org

      This comment refers to an earlier version of this review and may be outdated.

      Kevin Yang

      Organization Name: Kevin Yang Games

      I was originally using Ideahost but since the company closed, my service was transferred to Sitelio. Because Sitelio was also using Website Builder as the drag and drop editor, I did not have any problems with my website. Sitelio’s customer service is sometimes helpful, sometimes not. I had a problem with my website DNS, and they fixed it within a few minutes. My website had a small problem where a white strip shows up on the website above the menus, it cannot be removed and does not show up in the editor. However, it was fixed a few days after. Sitelio also gives your website free SSL certificate now, which I really like it. A few month ago I wanted to add SSL certificate to my website but was told that it was not possible. I am very glad that they now offer it. The website loading speeds is decent, my plan has unlimited bandwidth and storage, but my website sometimes takes longer than 5-8 seconds to load, maybe it’s because I have a lot of stuff on my website. Overall, I think Sitelio is great for hosting personal websites, it is easy and pricing very cheap, much cheaper than Wix or Weebly. It will be really great if Sitelio adds a subdomain feature.

      5
      • Organization Name: Kevin Yang Games

      This comment refers to an earlier version of this review and may be outdated.

      William Aycock

      Who are these people???? They sent me a message that they are now handling my website. I don’t have a website. These are some pretty deceptive practices. I sent them an email to find out what’s going on so let’s see if they respond

        This comment refers to an earlier version of this review and may be outdated.

        christine coles

        They were completely unhelpful!DO NOT USE THIS COMPANY! they leave you completely on your own to sort things out if they go wrong!

        1

          This comment refers to an earlier version of this review and may be outdated.

          Tracie Powell

          Organization Name: Pink Hammer

          I never signed up for this site!! Why and HOW did you take money from my bank account?

          • Organization Name: Pink Hammer

          This comment refers to an earlier version of this review and may be outdated.

          Sheila Webster

          Organization Name: Your Circus Your Monkeys

          My registering domain host, eHost, sold my domain to Sitelio without my knowledge. The site was made inactive. I chatted with someone and was told the site would be operational in two hours after our call. Never happened.

          1
          • Organization Name: Your Circus Your Monkeys

          This comment refers to an earlier version of this review and may be outdated.

          Dan Lyles

          Organization Name: Lyles Insurance

          I am currently with Sitelio, but not for much longer…. I was surprised though to read the comments above…..

          I wasn’t aware of any shady business practices. nor have I had any billing problems with them, but I originally signed up with Ehost, who are among the companies Sitelio bought out… my billing is the same as always (maybe being grandfathered in was why I haven’t had any billing problems like those mentioned above)….

          I am leaving Sitelio because they won’t offer or support an SSL certificate, which is going to become critically important starting in July….. if not for that, I’ve been happy thus far.

          But from reading the above comments, that further solidifies my decision to leave Sitelio very soon!

          • Organization Name: Lyles Insurance

          This comment refers to an earlier version of this review and may be outdated.

          Kerry

          Organization Name: Colours

          Thank you for your information re Stelio and website bilders You saved me a lot of concerns with both companies. Can you suggest a blog site and website site for a new business
          Regards Kerry

          • Organization Name: Colours

          This comment refers to an earlier version of this review and may be outdated.

          Jason Vissers

          Hi Kerry! If you’re looking for a business-friendly DIY website builder with a solid blogging feature, Squarespace and Wix would be at the top of my list of recommendations. In addition, my article “5 Website Builders With Great Blogging” has further information on these and other builders that might pique your interest. Thank you for your comment!

            This comment refers to an earlier version of this review and may be outdated.

            Dre'

            Sitelio leaves me with mixed emotions I must say. On one hand they provide all of the tools needed to create a very professional and beautiful looking web site at an affordable price. But on the other hand their customer service is “politely awful”. What I mean is they lack in tons of professionalism and competence, but they are at least polite about it, lol, smh. This tell you, “I understand your fustration and I am sorry for your inconvience” when it comes to addressing any issues .. They tell you this over and over again. The customer service thing means so much to me and that is why out of five stars I would only give them two and a half, and that’s only because of the awesome web templates. Other than that, they are sub standard at best, especially at customer service.

            2

              This comment refers to an earlier version of this review and may be outdated.

              Clive Smith

              Jason, Your star rating for Sitelio is far too generous… I would only give them a begrudging 1. The templates are excellent but their business practices regarding unauthorised credit card charges borders on being fraudulent. My card company currently has a bar on them due to the unauthorised charges that they have put through my account.
              It is a shame that a company with a good product has to stoop to devious payment tactics. I would quite happily use their templates if the payment system was honest and transparent.

                This comment refers to an earlier version of this review and may be outdated.

                Judi

                This has happened to me also. I closed my ac through a PayPal and sitelio magically started to respond! I am now going to report them to OFCOM, they should not be operating in UK

                  This comment refers to an earlier version of this review and may be outdated.

                  Hishamm Badoui

                  Hi Clive, any idea on how to smoothly move my website/blog from Sitelio to another platform without having to redo the entire work of design all over again. Any recommendations?

                    This comment refers to an earlier version of this review and may be outdated.

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