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SunShop Review

Due to SunShop's pricing increases, outdated themes, and the lack of modern add-ons, we cannot highly recommend this eCommerce solution.

    Nicolette Kier
  • 7 comments
  • Updated on:
Advertiser Disclosure: Our unbiased reviews and content are supported in part by affiliate partnerships, and we adhere to strict guidelines to preserve editorial integrity.
Nicolette Kier

Nicolette Kier

Expert Analyst & Reviewer
As a small business owner, contributing writer Nicolette Kier has been sharing her knowledge on all things related to freelancing and eCommerce since 2019. She earned a BS in Physics and a BA in Creative Writing from the University of Pittsburgh.
Nicolette Kier
View Nicolette Kier's professional experience on LinkedIn.



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7 Comments

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    Tom

    You didn’t mention anything abourt a bvery important part: SHIPPING….

      This comment refers to an earlier version of this review and may be outdated.

      Ryan

      Called them twice because they charged me for “one year customer support” of $125.00 without my permission and I explained that we were no longer using their cart, both times, after they left me on an extended hold, they said they would reverse the charge …..11 days later now and no refund. I have to dispute the charge with the bank or go to small claims if necessary since I am near their office courthouse in Temecula. Just my guess, they struggling with the major players like Shopify hard-up for money, don’t waste your time

      1

        This comment refers to an earlier version of this review and may be outdated.

        Sandra

        I have been with SunShop for too long (over 7 years). They have ‘updates’ that you have to pay for, but what these updates really are, are fixes to bugs, coding errors and other aspects of SunShop that don’t (and haven’t worked) properly. They recently had another ‘update’ and again paid for the update only to find out, many of the bugs are STILL present. The advanced search tool still doesn’t work properly and for another $20, they will fix it me. I just paid $75 to upgrade and another $225 for ‘support, but yet I have to pay additional fees for ‘support’ to fix their errors. Thank God I know HTML and some other basic coding otherwise I would never be able to modify the cart. The admin area is so antiquated. Looking for a new shopping cart.

        2

          This comment refers to an earlier version of this review and may be outdated.

          Jake

          Hi Erik,

          Jake from LemonStand here. I just wanted to clarify something regarding our platform: we are cloud-based, not licensed. You might be referencing our older platform when you say that we are a licensed solution.

          Thanks for recommending us to your readers!

            This comment refers to an earlier version of this review and may be outdated.

            Erik Robie

            Jake,

            Thanks for taking a look at our review! The switch from Licensed to SaaS has been changed in our last update. If you see any other errors, or would like to highlight any new features, don’t hesitate to reach out!

            Best,
            Erik

              This comment refers to an earlier version of this review and may be outdated.

              Martin

              I have used sunshop for 10 years and had no problem or issues, they reasonably and quickly help me out if I had need of any help. Great cart and did recommended many users.Thank you and Turnkey Web Tool personal.

              5

                This comment refers to an earlier version of this review and may be outdated.

                Marcus Allan

                Sunshop is ideal for my business …computer hardware. It is one of the best shopping carts, is extremely fast, and customer friendly. It could be better however I don’t know why they haven’t built in ebay integration to streamline the data flow this is something I have been waiting for a long time. The back end is fantastic to work with despite this, the store has simple but functional themes and layouts it’s not pretty or ugly but extremely functional (full width pages). I have found most other shopping carts with ebay integration lack functionality or have poor front-end (customer).

                4

                  This comment refers to an earlier version of this review and may be outdated.

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