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TemplateMonster Review

    Rose Holman
  • 4 comments
  • Updated on:
Advertiser Disclosure: Our unbiased reviews and content are supported in part by affiliate partnerships, and we adhere to strict guidelines to preserve editorial integrity.
Rose Holman

Rose Holman

Writer
Rose Holman is a writer, blogger, and educator from Portland, OR with an MA in Teaching from Western Oregon University. She enjoys educating SMB owners about the complicated (and notoriously sketchy) world of payment processing. Since starting at Merchant Maverick in 2016, she has also added eCommerce software to her areas of expertise.
Rose Holman
View Rose Holman's professional experience on LinkedIn.



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4 Comments

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    Robert Tolar

    Organization Name: North State AV, Inc

    This company is a total scam in my opinion. They customer support is nonexistent. What a rip off. I paid $974 for a $74 Word Press Template plus $900 in web design support to customize the site with all my content and perform SEO on it! It’s been two months and I cannot launch the site yet because I don’t have a logo and menus on the front page. The “project manager” who is the only person they give you access to will not return any of my emails and they customer support “ticket” process generates no response no matter how many times you file a complaint. I never saw any SEO from them. I want a refund!! My order number is NMXBon63rgOT79hqCFKS

    1
    • Organization Name: North State AV, Inc

    This comment refers to an earlier version of this review and may be outdated.

    Alexandre Gaudette

    Organization Name: POSGEEKS

    WHAT A GARBAGE COMPANY 0 SUPPORT
    I have to tell anyone this is the worst company ever. Have a problem this is the way they will support you. We will send a ticket to our support team and they will get back to you in 24 hours. When the get back to you the only thing they ask is please elaborate even though it was elaborated. IT IS A COMPLETE WAST OF TIME NO SUPPORT AT ALL JUST WASTING YOUR TIME.

    • Organization Name: POSGEEKS

    This comment refers to an earlier version of this review and may be outdated.

    Alexandre Gaudette

    Organization Name: POSGEEKS

    They will promise you support but you will not get it, it takes weeks to do a website the support is horrible.

    1
    • Organization Name: POSGEEKS

    This comment refers to an earlier version of this review and may be outdated.

    Liam Tornhill

    Organization Name: TemplateMonster

    Dear Alexandre,

    Thank you for sharing your feedback. We regret that you experienced issues like this and apologize for any inconvenience. According to your latest conversations with our support team the problems related to setting up your site were successfully resolved. Please feel free to contact us back if you need any further assistance or have questions.

    • Organization Name: TemplateMonster

    This comment refers to an earlier version of this review and may be outdated.

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