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TimeTrade Review

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TimeTrade Review

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Date Established
2000
Location
Tewksbury, MA
Chris Motola

Chris Motola

Finance Writer at Merchant Maverick
Chris Motola is a writer, programmer, game designer, and product of NY. These days he's mostly writing about financial products, but in a past life he wrote about health care and business. He's a graduate of the University of Central Florida.



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3 Comments

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    Maria Marsala

    Additional Con It does not send out reminders to participants. If you want this feature, you do it manually. ProCost for what it offers. I used it and agree with everything Mr. Motola wrote. In testing systems for my company and clients, I have used nearly 20 other systems. They all have flaws, and customer service goes from worse to worstest 🙂 Only one scheduler company, who offers software for under $150 a year, has exceptional customer service and I’ll watch that program because their platform is very behind the times. I am going back to timetrade, not because it’s a better program, but because for now, it’s cheap, makes getting appointments easy, offers Outlook users a sync feature and if I come across a program I LOVE, it will be easy to move to it.

    2

      This comment refers to an earlier version of this review and may be outdated.

      Jon Benfer

      TimeTrade simply doesn’t work. On the Mac, while they claim it syncs with Mail, it doesn’t. I can’t delete appointments created in TimeTrade in Mail; I have to go to the web page to delete an appointment. Also I have to click three buttons every time I start the computer. When I complained to TT, they said that’s the way it is. When I asked for a partial refund because, well, the app is supposed to sync, and the definition of sync is both ways, they referred me to their policy that says no refunds. Bad software, shitty company.

      1

        This comment refers to an earlier version of this review and may be outdated.

        Jon Benfer

        Time Trade has serious flaws as a product and a company. The main reason people want a product like this is for sync–so that clients can go to the web, schedule appointments, and that’s it. Full sync doesn’t exist, however, at least for Calendar.app. I can’t delete appointments from Calendar and have them delete from TimeTrade. I have to GO TO THE TIMETRADE SITE to manage my own calendar. I pointed out that this is not “sync”–that “sync” means “sync” but got no support. When I asked for a partial refund as this was a feature advertised, I was told the agreement does not permit refunds. What kind of company gives customer responses like that? I’ll leave TimeTrade once my year is up. Do not buy this product.

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          This comment refers to an earlier version of this review and may be outdated.

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