TradeGecko Review
Advertiser Disclosure: Our unbiased reviews and content are supported in part by affiliate partnerships, and we adhere to strict guidelines to preserve editorial integrity.
- Date Established
- 2012
- Location
- Singapore
Pros
- Good for multiple business sizes
- Advanced features
- Good value for money
Cons
- Buggy
- Some customer support concerns
Overview
TradeGecko is a cloud-based inventory SaaS (Software-as-a-Service) application for small to medium-sized businesses. One of the more prominent names in this particular market, the makers of the solution has placed an emphasis on international business. As a result, you’ll see companies all over the world using this product, from Australia to America, Hong Kong, Britain, and more.
Though TradeGecko is headquartered in Singapore, its story begins in New Zealand. In 2011, Carl Thompson was running a clothing label out of Aukland. Frustrated by the inefficiency of spreadsheets and manual data entry, he decided to close down his clothing brand and develop a more elegant tool for backend administration. Thompson partnered with brothers Cameron and Bradley Priest, fellow Kiwis and entrepreneurs, and moved to Singapore to secure startup funding for what would become TradeGecko.
Today, the company has over 60 employees (split between the Singapore headquarters and another location in Manila). They’ve done over $1 billion USD in transactions through their platform, with customers in 100 countries.
If your interest is piqued, then stick around. We’re about to go deeper into what this platform has to offer.
TradeGecko  |
|---|
Table of Contents
Pricing
TradeGecko offers a free 14-day trial, no credit card required. You get a monthly discount if you commit to paying for a year upfront. If you decide to cancel before the year is up, you receive a prorated refund. Here are the plans (prices are in USD and assume you pay for an annual plan):
- Founder:
- $39/month
- One user
- One sales channel integration store
- Accounting integrations
- 50 sales orders/month
- Single warehouse
- Multiple currencies
- Zonal shipping rates
- 24/7 email technical support
- Basic user rights
- TradeGecko Mobile Sales app
- TradeGecko Payments
- Basic Intelligence
- Lite:
- $79/month
- Two users
- 300 orders/month
- TradeGecko Connect
- Small Business:
- $199/month
- Five users
- 1,000 orders
- Multiple warehouses
- B2B ecommerce platform
- Batch & expiry tracking
- TradeGecko manufacturing
- Two hours of setup assistance
- Business:
- $599/month
- Eight users
- 3,000 orders
- Demand forecasting
- API access
- Account manager
- Advanced B2B customization
- FBA integration
- Warehouse management apps
- Premium:
- $799/month
- Email support
- 15 users
- 5,000 orders
- Eight hours of setup assistance
- Multi-language documents
- Multi-themed documents
- TradeGecko Pro:
- Contact for pricing
- Unlimited users
- Unlimited orders
Web-Based Or Locally Installed
TradeGecko is a web-based system. There is nothing to download or install on your computer.
Ease Of Use
TradeGecko has been around for a while, and their software is pretty refined as a result. The interface is elegant and easy to navigate, and the aesthetic is on point. The different panels I mentioned above are represented as icons arrayed in a vertical navbar that’s aligned on the left-hand side of the page. When you’re not using the navbar, it collapses, so that space on the page is maximized. TradeGecko isn’t the first company to employ this design, but it still looks and feels great.
The overall workflow is simple. When you sign up, the dashboard will show you how to get your account setup and walk you through each step. Generally, the first thing to do would be to import your products and stock information either manually or by integrating a sales channel (TradeGecko’s term for sales platform). Next, you can set up any other integrations you have. Finally, upload your customers and suppliers. Once your account has been configured, all the basic tasks (such as creating a sales order or looking up a customer) can all be managed in a few clicks. If you get stuck at any point, a customer service representative can assist you.
I have a few issues with the software, though they weren’t all that glaring. For one thing, the responsive design will start to break the pages if you shrink them down to a narrow column (as I did when I was referencing another web page). Fields and drop-down menus become unusable in this circumstance. This is not a deal breaker by a long shot, but I do think it is worth mentioning.
Customer Service & Technical Support
TradeGecko has a recently updated, highly detailed knowledgebase, with step-by-step instructions for many tasks, ranging from the basic to the advanced. Here are the different customer service options:
- Community Support: Access to community guides and the help center
- Email Support: Available for all plans
- Phone Support: Available only for Business Premium plans
- Webinars: Available live or pre-recorded to learn in a remote classroom environment
- eBooks: Read text-based collections of information on how to use the app
My experiences with the support team over the years has been pretty mixed. The first time I reviewed this company, there were inconsistent response times ranging from a few hours to a few days. Recently, response times have been better, which is encouraging. Companies outside of Southeast Asia should be mindful of the time difference, as it may have a big impact on how quickly you can get in touch with a representative.
Phone support is only available for Business Premium plans, so my experience with this aspect of their company is limited. I should also mention that English is the common business language in Singapore, so fluency has never been an issue during any of my interactions with the TradeGecko team. Having said that, there have been issues reported with the team for other reasons, which I describe below…
User Reviews
The community response to this product has become pretty polarized over the years. While I see plenty of glowing reviews online, it isn’t hard to find poor ones either.
Negative Reviews & Complaints
The biggest criticism I found of TradeGecko was, rather worryingly, to do with their customer service team.
Here’s a recent one from Capterra:
Then the support from TG became so poor that it took them five days to respond with an auto text non help response. They then told me that for only $350 USD per month I could sign up and then be entitled to phone support. It would be nice if support called you if you are really having an issue.
Here’s another one, this time pulled from the Xero Community. It’s pretty scathing:
The last eight months of using TradeGecko has been hell. Absolute Hell. I have opened more than 100 tickets and have wasted thousands of dollars in hiring IT support to fix their issues as well as an unknown amount of lost revenue from their software wiping my web-store and countless other problems. Today I lost 95% of my products from my website…POOF, gone! Today was also the day I cancelled the subscription and will be seeking compensation.
So this is clearly a pretty serious problem. I will say, though, that to find these criticisms, you do have to dig into the one-star reviews. Could these be edge cases that slipped through the cracks? Possibly. Of course, if you become one of those edge cases, that knowledge will be cold comfort indeed.
Positive Reviews & Testimonials
Despite what I just highlighted, TradeGecko has received plenty of great reviews in online forums, with many celebrating it as an important part of their business.
Here’s one, again from the reviews section of Shopify’s App store:
I spend at least two hours every single day on TradeGecko and I’m really glad I have it. There’s a lot of functionality so it took me a few days to get in the groove but when I did it was great for me to not only manage my inventory but also learn about what more I should be doing (as a first time seller everything was a learning curve).
I’ve noticed they’ve also been releasing more and more really helpful articles to help with whatever questions I have. Which is great for me so I don’t have to bother reaching out in the first place . The functionality is pretty intrinsic to use because of the design and UI.
It keeps everything in control for me and helps me keep a clear eye on the business. the main reason why I love it is how easy it is to fulfil orders — I automatically see all my Shopify orders, get a easy pick list and send through customer data straight to my 3PL so it’s really smooth. And as soon as I’m done it’s so enjoyable to mark them as packed and shipped then to have them wiped from the active orders. Clean and clear, my kind of software.
Overall, TradeGecko helps me manage 100% of my backend and I would recommend it to anyone, any day.
Here’s another recent review, from the same source:
We opted to install TradeGecko to expand our multi-channel operation and because managing it manually meant we had too many oversells.
With TradeGecko installed, we haven’t oversold any item for six weeks now. Which has lead to increased sales for us!
Excellent software, customer service and pricing!
People seem to appreciate the wide array of features available in TradeGecko, as well as the numerous little things the app does to make the lives of users better. For more on those, read on…
Features
TradeGecko is full of tools that make it great for managing not just your inventory but many other aspects of your business. Here are a few of my favorite features:
- Inventory Management: This is, of course, where the software excels. You can search through all of your products quickly, add a product image, track the item history, and adjust pricing. The application runs nimbly on my machine (though in an environment where you’re running thousands of products/orders, the potential for a performance drop is very real). I’d recommend that any companies operating at a huge volume pay attention during their trial period to see if they run into any bottlenecks.
- Intelligence: It isn’t a great name for a feature if you ask me, but Intelligence is TradeGeckos smart reporting service. Using autonomously collected data, Intelligence reports give you insight across your entire business, allowing you to identify where you need to become more efficient.
- Product Images: The software allows you to upload an image or multiple images for a product. Bulk image upload is possible, but there are a few steps you need to take. First, you must upload all images to a file hosting service, and then you must input URLs for all the images into a spreadsheet, along with the corresponding product SKU in another column. Once you have this spreadsheet created, you can send it to a customer service representative, and they will manage the upload through their backend.
- Sales Orders: When you pull up a sales order, the software provides all the appropriate fields to fill out, along with drop-down menus that populate with your existing customers. Integrating your sales channels means that orders are automatically synced with your inventory in real time.
- Stock Control: It’s easy to make stock adjustments, create and send purchase orders, add landed costs, and manage stock transfers between multiple locations (assuming your account includes multi-warehousing).
- Multiple Users: TradeGecko lets you create individual user accounts for your team members. You can also manage each user’s permissions to give read/write access to different parts of the software or bar them from some sections entirely.
- Barcode Scanning: There is full support for this in TradeGecko. Most USB scanners should work fine if you want to scan items in. Barcodes can be added by selecting a product in the inventory panel and then manually entering it next to the SKU field. Keep in mind that you’ll need a printer in order to generate barcodes.
- Barcode Generator: As the term implies, TradeGecko will automatically generate barcodes for your products, saving time and effort.
- Multi-Warehousing: Additional locations, such as warehouses and consignment shops, can be added, depending on which plan you’re on. You can also manage stock transfers and monitor inventory levels between all your locations.
- Composite Variants: You can bundle items together or combine them to create a distinct product. If a composite variant is purchased, TradeGecko makes the appropriate adjustments to inventory levels.
- Batch/Expiry Tracking: If you have products that expire or may be subject to recalls, TradeGecko allows you to pull them all together as a “batch.” This will streamline the recall service should the need arise. I can also imagine other uses for it; being able to call up entire batches of a product just seems useful.
- Payments: This feature aims to help out ecommerce wholesalers by simplifying the payment process and ensuring bank transfers don’t linger for days, stopping you from getting your payments! This feature also allows customers to make payments by invoice through your online store.
Integrations & Add-Ons
- eCommerce:
- Shopify
- Magento
- Amazon (US, UK, Canada)
- WooCommerce
- Accounting:
- Shipping:
- ShipStation
- StarShipIt
- TradeGecko 3PL Exporter Plugin
- Inventory Forecasting:
- Lokad SalesCast
- Other:
- Google Drive
- Shopify POS
- Crossfire EDI
- SalesForce
- And many more! TradeGecko reports adding dozens of integrations in 2018 alone.
- eCommerce:
Final Verdict
TradeGecko |
|---|
TradeGecko has a lot going for it, and the newer design choices are definitely to my liking. I’m also impressed with how quickly the application runs, at least in the demo environment. It’s the fastest I’ve seen so far.
Is it the best inventory management software out there? I am not sure. The problems I highlighted in earlier reviews are still present. Complaints about the support department, particularly regarding response times, are still popping up around the web. And bugs continue to be a problem. The minor glitches in the interface I mentioned are one thing, but the customer complaints I’ve seen about some of the integrations are pretty rough.
Having said that, I see evidence of improvement since my last update. For that reason, I am bumping up our rating to 4.5 stars.
If you want to try it out for yourself, check out the free trial.
Wesley Kriz
Writing from the Pacific Northwest (read: the Best Coast), Wesley graduated from George Fox University in 2014 with a degree in History, then again from George Fox in 2016 with a Masters of Arts in Teaching. He has been writing about project management for 2 years, and keeps a running list of wacky software brand names; seriously, it's wild out there.
Latest posts by Wesley Kriz (see all)
- Must-Have Time Tracking Software Businesses Should Know About - October 18, 2019
- Wrike VS Asana: A Head-To-Head Project Management Comparison - June 20, 2019
- Best Cloud Storage 2020: Business, Personal & Top Free Options - June 20, 2019
- Mailchimp VS Constant Contact - March 4, 2019
- Best Project Management Software For Macs - March 1, 2019
To learn more about how we score our reviews, see our Inventory Software Rating Criteria.
Organization Name: Foam Sales
Everything is good but they missed a very important feature. Cant send a hardcopy or PDF copy of invoice & sales order to the customer. There are growing number of customers who are not allowed to click a link to view the invoice. Too much hassle.
Organization Name: Wells Can Company
Moving to Tradegecko, biggest mistake ever in our business.1) Poor customer service2) Simplistic and/or incomplete documentation2) Non-existent, non-intuitive, and/or hard-to-get support contact pages3) Broken and/or inconsistent software functionality4) Missing process controls that allow for smooth and finer control of processes5) Poor price list management. Poor B2B -> product -> price list control.6) Inadequate document template setup interfaces.7) Very bad (broken) Woocommerce integration. We had to completely back out of this option as it created more work than it saved.
This comment refers to an earlier version of this review and may be outdated.
Organization Name: Office Fragola
The poorest customer service ever! Do not trust this platform it’s just a trial test made up. Full of glitch and no support. Integration with Shopify is super slow and don’t work properly.
This comment refers to an earlier version of this review and may be outdated.
Organization Name: Old Guard Outfitters
I’ve only been using Tradegecko for a month. Customer Service is awful! I don’t find them rude but seem not to be able to answer questions correctly or solve problems. Three times I’ve been given incorrect info and two of the three they just keep e-mailing me with the same response even though I keep telling them it doesn’t work. They clearly don’t read the e-mails I spent a long time typing up to explain what my issue is. I’ve had to solve my own issues. There are still a ton of things I don’t understand but I’m going to give it another month or two to see how it goes. I’m so glad I didn’t commit to a year when I got the sales call after signing up for the free trail.
This comment refers to an earlier version of this review and may be outdated.
Check Out Our Preferred Credit Card Processors 🏆
Visit Site
Read Review
Visit Site
Read Review
Visit Site
Read Review
Visit Site
Read Review
No early termination fee
Pricing model
Rate matching / Negotiable
Visit Site
Visit Site
Visit Site
Visit Site
*All of our preferred processors use fully transparent Interchange-plus pricing.
We've done in-depth research on each and confidently recommend them.
I thought TG would hugely improve our systems and boy was I wrong.Their support is rude and patronising. You ask them for something, they’ll reply two days later with the incorrect information and a 3 page letter about how to do it in the most condescending tones – but it’s wrong because they haven’t read your actual query.No support for UK hours, so I’d personally avoid if you’re EU full stop. I stay up late or get up early but still hear nothing in EDT hours.They severely over promised us even after seeing our composite variants, now saying there’s no way their system could handle it (colour and size variant combos)No way to actually see or set initial cost price per item, so if you have a fixed or even changing buy price, you’ll never get to see it. We have fixed rates on ours but most due to integration problems (another gripe) have gone on with £0 initial cost, so free stock woohoo!!Integrations are tempremental at best, our WC breaks daily and takes 4 emails for them to actually listen to our query.All comments and threads on their community forum are heavily moderated and most never approved, feedback NOT welcomed.Overall, awful. We’ll stick out a few months as I don’t want to upheave my team but then we’ll be gone.
This comment refers to an earlier version of this review and may be outdated.
Great tool on the first view!Great UI! Great Design! Great approach!But:Currently, are using the tool and facing a lot of trouble which are caused by bugs as well service issues.1. Service:Very nice and friendly via phone, but don’t get it done in the end. So be careful of what they say…2. Pricing:Considering the rather upscale pricing, you would expect a rather smooth workflow. WOO is not working at all (no multilanguage option, constant bugs with updates which no ones really takes care of. If this too would cost something like zoho inventory – fine, but you can’t charge more the 100 US to have a fair pricing at this stage.3. Accounting Do not use it, unless you work with Xero or quickbooks. European tools are not connected. Once again – great tool at first, but they need several more years to have the tool running smoothly.Just shooting down your review section on Facebook is not really a “long-term strategy”.On the other – we didn’t really find a much better solution for now. We looked at plenty, which seems to work, but the UI is just awful.
This comment refers to an earlier version of this review and may be outdated.
We are installing TG for a client who is running WooCommerce. I must say, tech support has been very good. Email’s are answered within an hour or two during my business hours (EDT).There are some downfalls, like inability to do a data dump to run reports in excel, no sales commissions, and the interface with Woo lacks the ability to import groups of orders at the same time.I’ll come back as we go into production…
This comment refers to an earlier version of this review and may be outdated.
Buyer be warned Tradegecko will take your money and leave you in the dark, and only support you when you want to cancel.We have been promised assistance to set this up. – Empty promises. Be warned of this company
This comment refers to an earlier version of this review and may be outdated.
Promised the world. If you cannot handle the integration yourself making the links to XERO, importig and ammanding spreadshetts to iport , upload and downlioad products to appear correctly in your B2B store. I suggest that you look elsewhere. Tradegecko is not interested in supporting their subscribers beyond the simplest help. Their Partner portal for integrators is totally outdated. Many companies we contacted no longer had capability or knowladge of Tradegecko. I informed Tradegecko of this in writing. 7 months later they are still touting this non existant “Integrator Support” We could not find assistance to integrate our business. However we were locked in for 12 months payment. At the end of our annual subscription the sales people are all over it trying to suck another 12months of moneyy out of their dissatisfied client.
This comment refers to an earlier version of this review and may be outdated.
I appreciate TradeGecko’s effort to have a competitive software package, but their offering is still far away from that. Their programming skills seem questionable since the company I work for had to hire and pay for our own programmer that would fix their problems… So we can have a reliable serviceSeems that their marketing strategy is to make it very compatible (see the list of add-ons above); hence, marketableas “compatible”. I appreciate that too; however, Tradegecko seems to be implementing what they know… I question what that is, including but not limited to accounting procedures, programming, warehouse operations or work experience. These are some of the problems I have had so far because I have to use this software:Returns can only be attached to an invoice, so if the customer does not provide the original invoice number, we can’t do anything in TradeGecko – adjust in QB and then we have to adjust the quantities in TradeGecko. NOTE that our customers are retailers so if their clients return an item they are also clueless. Still ongoing problem.We run a sales history report to show invoices paid within a time period, the report returns invoices created on said time period that are paid. New problem, but the report used to work.We want a sales report showing all sales reps in one report, we can only run reports showing one sales rep at a time or all sales without sales rep information. Ongoing problem.Connectivity is very slow, we are in the U.S. running Windows 10 desktops and don’t know where their servers are. Still ongoing problemWe have to refresh the screen every time we enter information, otherwise the new data may not update on it’s own. It can take anywhere from 10-30 seconds before I stop seeing the “logging into your account hello[user]“. Still ongoing problemInventory turnover is very important, but they don’t offer a default report showing stock valuation per date. It’s either today’s information or we have to add a code string at the end of another report to see the value at a specific date. Ongoing problemReading the reviews below, seems that I’m not alone on getting a really bad service.
This comment refers to an earlier version of this review and may be outdated.
I just signed up. Did the free trial for a couple of days and then thought, it can’t be this bad. I’m sure if I sign up things will change, like being able to create my own skin or customise the look and feel a little bit more to suit my brands. WRONG! This thing is such crap. I’ve been a paying customer for 1 day and already regret it.
This comment refers to an earlier version of this review and may be outdated.
TradeGecko has to be one of the worst software. I’ve been using it for over a year. The only reason I haven’t switched sooner is because I have been carefully studying alternatives. The list of problems is long, and worse, their customer service does not understand how to run a business. Short list of problems, in Canada it does not calculate taxes properly (often off by a penny due to rounding), orders with Free shipping from shopify have no tax and therefore blocks the sync with QBO, sync errors are not reported properly, purchase orders do not allow additional costs payable to 3rd party, cannot manually input landed cost price, no way to record customer payment discounts (ie 2% 10 days, net 30) therefore double accounting required, My list goes on and on. I suggest you stay away from TG. Dear Systems looks promising for a small business, but I’m changing for a real ERP system.
This comment refers to an earlier version of this review and may be outdated.
Hi Andrew!
We are experiencing similar problems. I’m curious. What “real ERP system” are you considering for a replacement?
Thanks for sharing.
This comment refers to an earlier version of this review and may be outdated.
we have been checking out tradegecko for the last 2 months , we have paid for our trial period for this period to check out all the features …Its nicely made and designed however WE HAVE NEVER SEEN SUCH A BAD BAD BAD responding support …it takes 1-2 weeks with all the emails which goes back and forth to solve a simple case …For every email send you have to wait 2-3 days to get repsond , even its the same ticket …This is unacceptable !
This comment refers to an earlier version of this review and may be outdated.
Check Out Our Preferred Point of Sale Software 🏆
Visit Site
Read Review
Visit Site
Read Review
Visit Site
Read Review
Visit Site
Read Review
Best For
Monthly Fee
Free trial
Visit Site
Visit Site
Visit Site
Visit Site
We've done in-depth testing of each and confidently recommend them.
Update:Same issues as before happening again, and despite promises of the issues being fixed, they have not been.We are sick and tired of spending time and money manually reconciling orders between Tradegecko and Xero. It has been a year now. I want to focus on my business, not deal with Tradegecko all the time.We have been paying our accountants around US$1,000 extra a month for the extra work, on the assumption that these issues will be fixed. Tradegecko have now told us that they cannot provide a solution, and suggested we migrate to DEAR or Unleashed (another US$2,500 cost to us).Tradegecko have told us that the issues we are experiencing is also affecting other customers of theirs.=== We have been using Shopify POS/ Tradegecko/ Xero for over a year, and it has caused us issues from the beginning. I would strongly recommend against signing up for Tradegecko and go for Dear Systems instead, at least until the issues below are resolved.We also have an ice cream business using Shopify POS/ Dear/ Xero and it has been seamless. The volume of transactions is even more for ice creams.The issue is simple: when we sell in Shopify, the orders are meant to flow through to Tradegecko and then Xero. The synchronisation does not always work, and we end up having to manually reconcile almost on a daily basis. Sometimes it’s all ok, but on most days we have to spend between 10 minutes and 3-4 hours working out the issues. It is driving our accountant crazy.Support is helpful and friendly, but it’s been months and the problem continue to be a real drag on our small business. We are also very tired of explaining our situation to 20+ times to different people in technical support.Also, like many businesses, we take a variety of payment methods from cash to credit cards to debit cards etc. Dear Systems can separate these payment methods into different control accounts in Xero, so you can match the amounts to the bank statements. In Tradegecko, we have to manually export all the orders and run pivot tables etc. This takes 20 minutes a day every single day. We have better things to do with our time.Other businesses may be different to ours (we sell sweets and chocolates) and may not have issues with Tradegecko. If you are starting a new business, you want something hassle free. Once you sign up to something like Tradegecko, it is also a big disruption to your business if you decide to change systems.
This comment refers to an earlier version of this review and may be outdated.
I’m curious how TG receives such great reviews when their glorified mobile app doesn’t work.
This comment refers to an earlier version of this review and may be outdated.
Chris,
Thanks for your comment. Can you give our readers a little bit more detail about your experience?
This comment refers to an earlier version of this review and may be outdated.
Hi Chris,
Do check out our brand new TradeGecko Sales App which we’ve just launched in December! More information can be found here: https://www.tradegecko.com/mobile-sales-catalog-app-ios. Cheers!
This comment refers to an earlier version of this review and may be outdated.
I am a TradeGecko Business Premium user and prior to committing to TG, I tried out several of the competing products. As a small business, TG offered the best value for us. We started with the Basic plan to get familiar with it, but quickly upgraded twice to get the features we needed as we are growing; like additional user accounts, multiple warehousing, bin locations as well as API access. We are currently working with integrating with an unsupported sales channel. Will let you know how that goes in the coming months.
The one key feature that clinched it for us was the ability to create composite orders (different from variants) in that we can create a product that is made up of multiple finished goods in our inventory. When a composite item is ordered, it will draw down on the inventory of the item that make up the composite. I was not able to find a competing product (at this price level) that would do this.
One last note; Orderhive would have been my second choice. Curious to not see a review of it by MerchantMaverick.
This comment refers to an earlier version of this review and may be outdated.
Kevin,
Thanks for the information and please let us know how your project with the custom integration goes!
I’m with you on Composite Orders. I’ve updated the review to highlight this great feature.
This comment refers to an earlier version of this review and may be outdated.
I agree with most of what is mentioned.Having tested and a fair number of Inventory module, we have decided to stock with TG despite of a couple of crucial shortcomings, hopefully to be added sooner than later.The only major drawback for us is same as Mrs B mentioned, lack of support for BOM or Completed products. The way TG uses composite products (when trying to use it for Finished goods) does not display the correct amount of stock on hand, but rather the amount that you are able to manufacture from the raw items you have in stock. I would like to see them adding a very basic version of BOM or Finished goods manufacturing. If you keep this in mind, TG will do a good job with the rest. We are synchronising WooCommerce, TG and Xero seamlessly without any problems. If you have some special requirements like we did (i.e. syncing orders with on-hold and pending payment statuses as well) you can achieve these with some basic coding skills and pointers from the excellent sales/support team at TG.Seeing that TG is aimed at smaller businesses, I do not see the need for an extensive BOM and Batch manufacturing module to the likes of Dear or Unleashed, which may seems a bit ‘intimidating’ to first time Small-Medium business user. Very basic batch manufacturing should suffice which can be further developed with some feedback from users.Hope this helps anyone 🙂
This comment refers to an earlier version of this review and may be outdated.
Hi Ted,
Thanks for the review. TradeGecko seems to be great in all areas except when it comes to BOM and moving a created item (eg. Hampers) to different locations! It’s doable but they must be invoiced. I wish the had that internal transfer option – then here would be the perfect system!
Thanks again.
This comment refers to an earlier version of this review and may be outdated.
Hi Tina,
Looking at the straight monthly prices (when paying by the month, not annually), Stitch and Lettuce both appear to have plans that are a little cheaper than TG’s. So does SalesBinder. But definitively quantifying which software offers the best value for which types of businesses is a little tricky, since you’ve also got to take into consideration the various features you get with each of these vendors for the price: integrations, number of products and orders per month, number of users, customer service, and so on. Personally, I think TG does offer quite a bit for the money, so you may be right that it’s one of the best inventory management deals out there right now. If you do start using TradeGecko, we’d love to know what you think of it!
Ted
This comment refers to an earlier version of this review and may be outdated.
Hey Ted, thanks for the detailed review above. When you say Trade Gecko is more on the expensive side for smaller businesses (like myself) compared to some competitors, can you say who these competitors are? I’ve been comparing Trade Gecko with Stitch Lab, Lettuce and eCommHub and I actually thought Trade Gecko had a pretty good deal going on but maybe that’s not the case!
This comment refers to an earlier version of this review and may be outdated.