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Shopify Plus VS BigCommerce Enterprise

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Liz Hull

Liz Hull

Liz Hull is a writer for Merchant Maverick. In her three years with Merchant Maverick, she has tested and reviewed over 40 eCommerce platforms and published two ebooks on the topic of online selling. Liz has also been published in Startup Nation and Home Business Magazine Online. Liz has a BA in English and Spanish from George Fox University.
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    Sean

    I think you’re still missing some key features in Shopify’s favour here.

    You haven’t spoken about their automation suite – Shopify Flow – which allows users to automate everything from onsite personalisation, product and customer tagging to automate merchandising and customer service as well as triggering activities across external tech architecture – loyalty programs, email platforms and such. This saves money (less staff), improved the customer experience and ultimately, profitability.

    You also haven’t mentioned Shopify Payments express checkout feature – Shopify Pay. The introduction of this has thrown an extra 10% revenue turnover on to an enterprise store I’ve worked with by allowing an existing Shopify hosted store shopper to have their shipping address and payment information populated using a 6 digit code sent via SMS.

    Toss in LaunchPad, which allows for scheduled sales and promotions launches to address weekend sales/flash sales, a lack of multi-locational inventory for BigCommerce and no native Point of Sale solution. Lastly, does BigCommerce support multiple storefronts the way Shopify Plus does? Shopify Plus allows customers to have 10 storefronts, with location specific pricing, inventory and content – to help with region specific SEO, currency and language.

      Mitchel Lindsay

      Hey Liz
      Im looking at changing from shoplift to another Enterprise system. Would you have still given the victory to ShopifyPlus with the new pricing structure shopifyPlus has rolled out. Minimum Plans now start at $2000 US a month plus merchant fees.
      Would love to hear your thoughts on this.

        This comment refers to an earlier version of this post and may be outdated.

        Liz Hull

        Hi, Mitchel.

        I wish there was a straightforward answer to this. Pricing for enterprise platforms is often negotiable, so it would do you good to call both companies to find out what they can offer you and at what price.

        In general, I prefer Shopify over BigCommerce. I find that they have a bit of an advantage over BigCommerce in a lot of categories (more integrations, more payment gateways, more available themes, easier to edit themes). This advantage, however, is very slight, so if you prefer BigCommerce, and you get a better deal from them, you would do just as well to sign on with them instead.

        One thing you might note: In the beginning of last year BigCommerce changed the way they do pricing. While this change made lots of sense for BigCommerce, and was totally fine for most merchants, it left many merchants in a lurch. Some were suddenly billed 800% more than their original platform’s cost. I’m not sure if this pricing change affected any enterprise sellers, but I’ve been a bit wary of the company going forward.

        I wish I had a more concrete answer for you, but your choice will probably depend on personal preference. Hope that helps!

        -Liz

          This comment refers to an earlier version of this post and may be outdated.

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