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Big Cartel VS Shopify: Which Is Better For Your eCommerce Business?

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Kate Hoots

Kate Hoots

Writer
Kate Hoots is a writer for Merchant Maverick, taking on the topic of eCommerce. She brings a background in journalism as well as in business leadership and communication training. Kate has a degree in English Literature from Lewis & Clark College.

We've done in-depth research on each and confidently recommend them.

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7 Comments

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    Kaytee

    I’m a shopify user for the moment, but would like to correct that big cartel does have a search product function now.

      This comment refers to an earlier version of this post and may be outdated.

      Jessica Dinsmore

      Thanks for the info Kaytee! We’ll look into it, and update the post accordingly.

        This comment refers to an earlier version of this post and may be outdated.

        Cella

        I can tell you myself that Shopify became a scam of a business for us. We had been using them for over 2 years happily when all of the sudden within 24 hours they decided to cancel our Shopify payments options because they don’t support any products that make a health claim – like improved skin, whitening solutions, etc. They then told us that it would be too hard to move our entire store from them so we had the option of keeping it all there and getting on a new payment gateway – which they will take another 2% of. Not only did they give us 24 hrs to find a new service, they didn’t bother to consider that it would cripple our store and most services take 7-10 days to set up. I am furious and depressed and now wish that I had read the fine print – because you have to basically sell dirt in order to trust that you wont be shut down without notice. On top of that, the person who alarmed us that we were going on hold has yet to reply to one message or voicemail. Shopify you disappoint us so. Big Cartel – happy to be a partner as I least you don’t leave the lie in the fine print.

          This comment refers to an earlier version of this post and may be outdated.

          Donna

          Hi shannon,
          I just read your article and comparison of shopify and big cartel. It was written about 2 years ago, is there any chance that you could do and update on these two sites, so people that are trying to decide what to do have all the up to date information? Thanks, Donna

            This comment refers to an earlier version of this post and may be outdated.

            Katrina

            you should update that bigcartel also accepts credit cards as i think that is pretty significant. I also found it incredibly easy to set up and have experienced very good customer service, however I think they need a text or live chat feature, but for the little i have needed to contact them i think it’s worth it for the savings.

              This comment refers to an earlier version of this post and may be outdated.

              Tim

              Thank you for such a great comparison. It was an excellent review and very informative.
              Exactly what I was looking for. Thank you.
              Best Regards,
              tim

                This comment refers to an earlier version of this post and may be outdated.

                Shannon George

                Hey Tim, thanks for reading!

                  This comment refers to an earlier version of this post and may be outdated.

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                Our unbiased reviews and content are supported in part by affiliate partnerships, and we adhere to strict guidelines to preserve editorial integrity. The editorial content on this page is not provided by any of the companies mentioned and has not been reviewed, approved or otherwise endorsed by any of these entities. Opinions expressed here are author’s alone.

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