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VeriFone VX520 Credit Card Reader Unboxing & Review

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Julie Titterington

Julie Titterington

Editor in Chief at Merchant Maverick
Julie Titterington is a writer, editor, and native Oregonian. She graduated from George Fox University in 2004 with a BA in Writing/Literature. Julie has appeared in a variety of industry publications, including YFS Magazine, PM Times, and SmallBizClub. For the last five years, she has specialized in SMB software and services, particularly project management, point of sale, and small business lending.
Julie Titterington

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4 Comments

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    Tamara

    Hello! We could really use some help. We have the Verifone VX520 and are perfectly happy with it except for one issue. We use PostalMate/Cashmate and are unable to connect that software to the reader for a continuous and smooth transaction that is more autonomous. I would like to change as little as possible, and of course save as much as possible so, what would be the best thing to do to be able to run our credit cards using our current POS? I am hoping we do not have to completely change our device or merchant company. Thank you so much for your help!

      Jessica Dinsmore

      Hi Tamara!

      According to PostalMate’s website, they support VeriFone hardware so that shouldn’t be an issue. In general, if you’re happy with your POS, it’s much easier and cheaper to replace your card reader if there’s a problem with syncing them up. But, from everything we can see, VeriFone products should be fine so you may just need to call PostalMate’s customer service. Best of luck!

        Michael Anderson

        My friend, Julie, bought the Verifone Vx520 and was unable to get it to connect on Dial-up. Her son who is a tech savvy millennial spent 3 hours in her shop with tech support to no good result. The documentation that you show on your review is the same. There is NO explanation on it as to how to get it to work on dial-up only. Package included an RJ45 Ethernet cable. She has NO INTERNET. The documentation on Verifone’s web-site does not include detailed instruction. Spec sheet did not include system requirements statement. Where did you test the one you reviewed? Was it on dial-up?

        Any help you can offer her is appreciated.

          This comment refers to an earlier version of this post and may be outdated.

          Jessica Dinsmore

          Hi Michael,

          We did not test it on dial-up, so we can’t offer much help, unfortunately. That said, I did find their tech support chat, which should hopefully be able to help Julie troubleshoot set-up. I hope that helps!

            This comment refers to an earlier version of this post and may be outdated.

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