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BigCommerce VS Volusion

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Liz Hull

Liz Hull

Liz Hull is a writer for Merchant Maverick. In her three years with Merchant Maverick, she has tested and reviewed over 40 eCommerce platforms and published two ebooks on the topic of online selling. Liz has also been published in Startup Nation and Home Business Magazine Online. Liz has a BA in English and Spanish from George Fox University.
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    Hello my name Marcia, I’ve recently opened a e commerce I’m having a hard time finding one that suites me. There’s do many to choose from. I’m afraid that I may not pick the right one for my store. I’m still researching reviews on particular ones. Can you help me with what I should be looking for?

      This comment refers to an earlier version of this post and may be outdated.

      Chloe Bahal

      Hi Marcia,

      We have a great filtering tool that you can try here. That will help you get started in narrowing down your options and if you have further questions, please fill out the contact form and we will be happy to help.

        This comment refers to an earlier version of this post and may be outdated.


        We have been using BigCommerce for just over 2 years. A recent “upgrade” has made it less useful – it seems that time zones are not important – all our daily and weekly reports are 24 hours – but not the monthly and yearly. This only started when the so called upgrade was done a few months ago so we cannot compare last years figures with any accuracy. We have informed BigCommerce – whose only response is that they know about this- it does not concern them.

        A few days before Xmas their edit on products with options crashed and no such items could be edited – not only was the repair slow in coming – nearly a week – emails were not acknowledged for days. Understandable if this was a one man band, and they certainly give that impression, but we are to understand that there are teams!
        Perhaps if the programmers gave as much attention the cart as they did to their little love hearts on the admin pages – proclaiming that the site was made with love ( not skill?) we would all be better off.

          This comment refers to an earlier version of this post and may be outdated.

          Peter Gogh

          Great, honest review! I can understand the preference for BigCommerce. It is very user-friendly and customizable to those new to online store building. Volusion can offer the same benefits and they truly do have excellent customer service. And as someone who works closely with Volusion and store owners, I can say it can be easy to use Volusion and many successful stores use this platform today. They just integrated selling for Amazon and already have eBay integration in place. That being said, I really consider it a good decision in choosing either shopping cart. Also, I understand overage fees will be a concern to many store owners, and I would recommend a service like BandwidthDiet to save on costs. All in all, it’s a great time to open an online store.

            This comment refers to an earlier version of this post and may be outdated.

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