What Is Enterprise eCommerce Software &amp; How Can You Find The Right Platform?

Get Started with BigCommerce Enterprise

Best for high-volume businesses looking for reliable uptime and excellent support.

We often recommend BigCommerce basic plans as some of our favorite eCommerce platforms for online businesses of all size. Does BigCommerce Enterprise rise to the same level? Designed for large companies with annual revenues approaching a half million dollars each year, it’s well suited for enterprise-level eCommerce operations looking for an eCommerce software solution that can handle large volumes of traffic.

BigCommerce is fully hosted and cloud-based, and the Enterprise version features the same easy-to-use dashboard and functionality as more basic plans. It’s easy to get a store up and running, and customizing that store is made possible by the WYSIWYG (what you see is what you get) editor you can use to make changes to web pages, banners, and product pages. However, making large changes to your theme’s layout will require a dive into the source code.

Overall, the BigCommerce platform offers an impressive range of features; at the Enterprise level, you’ll find even more. That includes comprehensive tools for converting casual browsers into buyers, such as abandoned cart tools and faced search features. You’ll also get a real-time shipping rate calculation tool, custom product filter fields, the ability to transfer unlimited date between integrations in real-time, thanks to the BigCommerce API. That will come in handy, since BigCommerce Enterprise integrates easily with an almost overwhelming number of other software and applications, allowing you to design an eCommerce site that functions perfectly for your needs. Pricing is by personal quote only, but sources say it starts at $400 up to $15,000 per month, depending on your average order value and volume of business.

Pros

99.99% uptime
Easy to use
Excellent features
Numerous integrations
Excellent customer support

Cons

Tiers within Enterprise level
Expensive cost

2. Shopify Plus

Shopify Plus

Get Started with Shopify Plus

Best for high-volume sellers who don’t want to build their site from scratch.

Shopify Plus builds on entry and mid-level Shopify plans to create an eCommerce software solution aimed at vendors doing more than $500,000 per year in sales. Shopify Plus pricing is either $2,000 per month or 0.25% of transactions, whichever is higher. Pricing adjusts automatically each month, based on those figures. Additionally, if you choose to use a payment gateway other than Shopify Plus, you will pay an additional 0.15% transaction fee on each sale you make.

So what can you expect to receive in return for those payments? You’ll get simple, elegant, easy-to-use eCommerce software. While Shopify offers a solid set of basic features and impressive functionality, the enterprise version of the software adds multichannel capabilities, an automation tool, Shopify Flow, to streamline processes, options for globalization, wholesale and B2B features, and guaranteed priority customer service.

Shopify Plus is fully customizable, too. In addition to more than 1,500 integrations and apps you can add to your store, you can change your store’s look and functions by using a drag-and-drop editor called Sections; use Shopify’s own template language, Liquid; or edit in HTML, CSS, or JavaScript. There’s also a REST API you can use to build your own add-ons.

All that do-it-yourself capability doesn’t mean you’ll be on your own, though. Shopify Plus clients are assigned an individual Merchant Success Manager, who works on your behalf to get features you want, helps you activate new sales channels, and strategizes with you to help you reach your business goals.

Pros

Easy to use
Low learning curve
Reliability
Multi-channel & global capabilities

Cons

Cost can change monthly
Transaction fees
Add-ons often required

3. Magento Enterprise

Magento Enterprise Cloud Edition

Best for eCommerce vendors seeking unlimited growth who don’t mind coding duties.

Magento Enterprise Cloud Edition (ECE) is a PaaS (platform as a service) that’s similar to other Enterprise software’s SaaS (software as a service) offerings. It’s fully hosted and cloud-based, with superior features and priority customer service. Flexible and fully scalable, Magento ECE is designed to support large and mid-sized businesses anticipating rapid growth and big sales volume. How big? Magento ECE can handle up to 3.5 million page views and more than 250,000 orders per hour.

Pricing details for Magento Enterprise are a little hard to find. For comparison, the self-hosted version of the software starts at about $22,000 per year. The fully hosted ECE version is likely higher. You’ll have to contact a sales rep to gain a personalized assessment and price quote. Unless you have experience in coding and website development, you likely will want to hire someone who does have that skill set, so factor that cost and ongoing costs for maintenance into your budget.

You can trim back your budget in another area, though, because Magento ECE is fully loaded with useful features. You can manage multiple websites and stores from a single admin, sell across multiple channels or internationally, manage inventory, analyze shopper behavior, and more with the built-in features you’ll find. And because Magento is open-code, you can build your own integrations if you’re so inclined — or choose from thousands of developers’ innovations on the Magento Marketplace. All in all, Magento ECE offers customizability, immense scalability, and all the features and functionality you could ask enterprise eCommerce software to provide.

Pros

Open-source
Highly customizable
Superior features
Excellent service

Cons

Developer skills necessary
High cost

4. Stripe

Stripe Payments

Get Started with Stripe Payments

Best for merchants seeking to power up an existing website to enterprise level.

Best known as a third-party payment processor, Stripe has a simple purpose: making it easier for companies to do business online. Stripe qualifies as an enterprise eCommerce solution because of its developer-first focus, powerful tools, and flexible solutions for businesses large and small, it’s worth looking into adding Stripe as an option for turning your existing website into an enterprise-level powerhouse. That’s especially true if you’re ready and able to make use of Stripe’s API and extensive developer tools to create a truly customized solution that works for your business. And Stripe offers most of these tools on a sliding scale based on your overall transaction volume, rather than a tiered model, meaning you’ll probably find a reasonable price range for what you need without paying for tools you don’t want.

Developers will find Stripe’s documentation exhaustive and its tutorials both numerous and useful. If you’re not interested in using Stripe’s developer tools, you still can unlock Stripe’s potential. Look into a Stripe plugin or the more than 300 integration partnerships available. For eCommerce specifically, Strips integrates with 3Dcart, BigCommerce, Shopify, Wix, Weebly, and more. Or use Stripe’s payment-related tools, including a customizable prebuilt payments page called Stripe Checkout, to sell through your existing shopping cart.

Stripe offers powerful tools for functions other than payment processing. Stripe billing offers subscription management and billing tools that pair well with Stripe’s marketing tools. Connect is a suite of tools designed for marketplaces and platforms (like Kickstarter or Uber/Lyft) that supports and automatically converts more than 135 currencies. Radar Teams is an enterprise-level solution to internet fraud that lets you set rules for transactions. Stripe Sigma lets you create custom reports, using SQL, that let you tap into advanced business intelligence. And Stripe has tools for teams that allow you to control access to your data by delegating responsibilities and setting custom permissions for your users.

Pros

Competitive pricing
International reach
API available
Excellent marketplace tools

Cons

Developer knowledge may be necessary
Inconsistent customer service

5. WooCommerce

WooCommerce

Get Started with WooCommerce

Best for those looking for a self-hosted website with unlimited growth potential.

While not aimed specifically at enterprise level eCommerce, WooCommerce is such a versatile platform that it deserves a spot on this list. It’s a free, open-source shopping cart plugin that can turn a WordPress website into an online store. Although you can download and use WooCommerce for free, you can expect to pay for a number of extensions you’ll need to run advanced features on your site, and you’ll need to find and pay for web hosting with adequate bandwidth for your volume of traffic.

WooCommerce works seamlessly with WordPress, so if you’re already familiar with WordPress, you’re ready to set up your store. If not, you’ll need to create a WordPress account first. WooCommerce offers excellent features in a Core+Extensions model that includes a solid set of eCommerce tools. That means you can start selling immediately once you set up your store and add products. Of course, it should come as no surprise to learn that enterprise-level ventures will need to spend some money on add-ons to gain advanced features. Take your pick of more than 400 extensions in the WooCommerce app store, where you’ll find categories like store management, marketing, payment options, shipping, subscriptions, and more. You can start with our list of suggestions for the top WooCommerce extensions.

If you’re not able to find what you need, remember that WooCommerce comes with a REST API and lots of documentation. So if you don’t see what you need, you can always build it yourself or pay a developer to do it for you. Like most open-source solutions, WooCommerce does not offer personalized support, but you can access an impressive number of self-help options, ranging from documentation and FAQs to an active forum and experts for hire. WooCommerce’s most attractive feature to those seeking an enterprise solution may be its complete scalability. It’s eCommerce software that can grow with you, as far as you want to take it.

Pros

Free
Scalable
Fully customizable
Unlimited scalability

Cons

Limited customer support
Developer knowledge needed
Self-hosted