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Zoho Books VS QuickBooks Online: Which Is Better For Your Small Business?

Both have their pluses and minuses and are solid choices for accounting, so it all comes down to what your business needs in terms of pricing, ease of use, and integrations.

    Erica Seppala
  • UPDATED

Advertiser Disclosure: Our unbiased reviews and content are supported in part by affiliate partnerships, and we adhere to strict guidelines to preserve editorial integrity.
Erica Seppala

Erica Seppala

Expert Analyst & Reviewer at Merchant Maverick
An expert in accounting, finance, and point of sale, Erica has been researching and writing about all things small-business since 2018. Erica's insights into personal and business finance have been cited in numerous publications, including MSN, Real Simple, and Reader's Digest. She is a graduate of Limestone College.
Erica Seppala
View Erica Seppala's professional experience on LinkedIn.

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4 Comments

Responses are not provided or commissioned by the vendor or bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the vendor or bank advertiser. It is not the vendor or bank advertiser's responsibility to ensure all posts and/or questions are answered.

    Scot

    I don’t disagree with the facts in the review. However, looking more broadly at the entire suite of products available, I would argue that Zoho has a clear edge with it’s Zoho One product…inclusive of almost every Zoho product (CRM, Marketing, Project Management, Booking & Scheduling, Social Media Management, Books, Payments, HR, Recruiting, etc…) There are native platform integrations across all of these products, which means simple automatic workflows that span applications that can be created with the ease of a drag-and-drop interface. Oh…and the full package is the same price as QBO Plus.

    To be fair, I have 4 companies on the QBO+ plan that I’m switching right now. You’d think with 4 small businesses, there’d be some sort of licensing discount, but no. (Several years ago additional companies were 50% off beyond the first, but they took that away and didn’t grandfather existing users.) Additionally, there was an error on the QBO side – which they acknowledged was their error – where an employee at one of my companies was given full administrative access to ALL of my companies. It took them six months to fix it, two of those months after escalating to Intuit’s Office of the President. All of the support people were very nice humans, but the internal bureaucracy even frustrated them from time to time.

    So I’m leaving. I absolutely love Zoho’s current platform (it’s come a LONG way in the last few years since the last time I evaluated it) and it’s allowing me to eliminate many other subscription services (QBO, Calendly, Monday, Hootsuite, etc.) with a much more integrated, robust experience.

      This comment refers to an earlier version of this post and may be outdated.

      Paul Vrooman

      Thanks for the review. I wish there was more covered on this relating to integrations with CRM systems. We use Zoho CRM so it would make sense that Zoho Books would integrate with it but I know there are API connectors and third-party solutions to integrate Quickbooks to Zoho CRM as well. So it would be good to know the pros and cons of what those integrations can provide.

      I’m also assuming that the integrations for both include syncing with bank records. Hopefully, if that’s not true, someone can let me know.

      Any thoughts out there? Thanks

        This comment refers to an earlier version of this post and may be outdated.

        Chelsea Krause

        Hi Paul,

        We haven’t looked into the details of Zoho Books’ CRM integrations extensively, but you should be able to integrate Zoho CRM with Zoho Books. Here’s Zoho’s help article on doing so.

        Best of luck,

        -Chelsea Krause

          This comment refers to an earlier version of this post and may be outdated.

          Crystal Maceira

          Thank you very much for the insightful review of these two software programs. I have used both of these now, with Zoho, only the trial portion. I am using it for manufacturing, and although Zoho has that capability, it is difficult to make any changes or edit it when something was missed or wrong. I like the clean interface and like the fact that I don’t have to have all the integrations with Zoho, I can pick and choose. Quickbooks was a little harder to navigate but does have the payroll capability, which is definitely a nice draw. It is also better at handling batch making of the different formulas than Zoho. I am looking at expanding so I want to pick the best option for our company. Thanks again…Crystal

            This comment refers to an earlier version of this post and may be outdated.

          Comments are closed.

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          Merchant Maverick’s ratings are editorial in nature, and are not aggregated from user reviews. Each staff reviewer at Merchant Maverick is a subject matter expert with experience researching, testing, and evaluating small business software and services. The rating of this company or service is based on the author’s expert opinion and analysis of the product, and assessed and seconded by another subject matter expert on staff before publication. Merchant Maverick’s ratings are not influenced by affiliate partnerships.

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