Damar Merchant Services Review

Merchant Maverick's Rating: (3.5 out of 5)

Last Updated: April 20th, 2010.

Overview:
Damar Merchant Services (DMS) has been around since 2002. Not to be confused with Dharma Merchant Serivces.

I wasn't able to find any complaints on them, so that's a good thing. It seems like they're a smaller company which is never bad, but it's always harder to find negative reviews when the ISO/MSP is small. Not enough of a merchant base.

They don't have a BBB profile, so I'm assuming that since they've been around for almost a decade now, they don't plan on getting one anytime soon.

They do have quite a few fully-disclosed testimonials on their site, which is awesome! Feel free to contact all of those business owners if you like.

No on-site data security and no social media platforms (i.e. Twitter, Facebook, Blog etc...). Not a huge deal, but would be nice.

They also have a 3-year contract term with a $300 early-cancellation fee, but I was told that the terms are negotiable. Most ISO/MSPs will negotiate with you, especially if you tell them you have a better offer from another company.

I can't justify giving them more than a 3.5 out of 5 for now. Maybe when they meet some of my other criteria, I'll bump 'em up.

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Date Established:
2002.

Location:
Gardnerville, Nevada.

Domain Name(s):
www.damarmerchantservices.com.

Parent/Partner Company:
Doesn't look like DMS has a parent company.

Type:
Registered ISO/MSP.

Acquiring Bank(s) (Acquirer):
Wells Fargo Bank.

Payment Processor(s):
First Data, Buypass, TSYS (Vital) and Concord.

Payment Gateway(s):
Authorize.Net.

Trust Symbols:
Damar Merchant Services doesn't have a BBB profile as of yet.

Negative Reviews:
None found.

Common Complaints:
None.

Verifiable Testimonials/References:
You'll find a handful of verifiable testimonials on the Damar Merchant Services website.

Security/Privacy:
No on-site security features (i.e. McAfee, Security Metrics etc...).

Customer Service:
I've never had an account with DMS, so I don't really know how their post-approval customer service is. Please help us out if you've worked with them before.

Contract Duration:
3-years, but the contract is negotiable, so feel free to bargain with 'em.

Cancellation Fee:
$300 (also negotiable).

Interchange-Plus Pricing:
They do offer interchange-plus.

Seasonal Downtime:
Seasonal downtime is also offered by DMS.

Product/Service Offering:
Retail (Credit/Debit), Gift & Loyalty, Check Conversion, Check Guarantee, e-Commerce, Terminals.

Product/Service Specialty:
None in particular.

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