MersaTech LLC Review

Merchant Maverick's Rating: (3.5 out of 5)

Last Updated: April 30th, 2010.

Overview:
MersaTech looks like another smaller ISO/MSP, but that's perfectly fine with me, so long as they're good at what they do.

They don't have any negative reviews floating around on the web, but they do have about 9 complaints filed against them at the BBB.

I wish I could see some testimonials on the site, and that's why I didn't score them higher, but hopefully they'll correct that issue soon. A little on-site security would be nice too. That way I won't feel like I'm giving out my private info on a non-secure site.

I'd also like to see some social media profiles (i.e. Facebook, Twitter etc...), and either a blog or a good educational resource section on their site.

Interchange-plus pricing is offered through MersaTech, so that definitely is a plus.

All of that combines to give MersaTech a 3.5 out of 5 rating. I'll keep checking back for testimonials or negative reviews and adjust my rating accordingly.

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Date Established:
2005.

Location:
Centennial, Colorado.

Domain Name(s):

• www.mersatech.com.
• www.swipemenow.com.
• www.goldstarmerchantprogram.com.
• www.mersatechsales.com.

Parent/Partner Company:
Doesn't look like MersaTech has any parent companies.

Type:
Registered ISO/MSP.

Acquiring Bank(s) (Acquirer):
Wells Fargo Bank.

Payment Processor(s):
First Data.

Payment Gateway(s):
Authorize.Net.

Do you need help setting up your payment gateway? See the payment gateway integration services page.

Trust Symbols:
You can find the MersaTech BBB profile here. They're an accredited BBB business and have an "A" rating as of this review with only 9 complaints filed against them.

Negative Reviews:
I couldn't find any negative reviews on these guys. If you have anything for me, let me know, and I'll post it up.

Common Complaints:
None.

Verifiable Testimonials/References:
No testimonials listed on the MersaTech site. Try asking for references.

Security/Privacy:
No on-site security features (i.e. COMODO, McAfee, TRUSTe).

Customer Service:
Besides a few quick questions, I've never dealt with MersaTech myself, but judging from the lack of complaints, I'd say that their customer service is pretty good.

Contract Duration:
3-years, but can be negotiated.

Cancellation Fee:
$295, also negotiable.

Interchange-Plus Pricing:
Yes, you can opt for interchange-plus (cost-plus) pricing through MersaTech.

Seasonal Downtime:
MersaTech does offer seasonal downtime.

Product/Service Offering:
Credit/Debit, Internet/Online, Gift/Loyalty, Check Guarantee, POS, eCheck Conversion, Landline Terminals, Wireless Terminals, Cash Advance, Payment Software, ACH, ATM.

Product/Service Specialty:
None.

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