GoDaddy POS Review

Known mostly for selling domain names and website hosing, GoDaddy also offers a point of sale solution for small businesses with low processing rates from GoDaddy Payments.

WRITTEN & RESEARCHED BY
Kymberlin Bush
Expert Contributor

Last updated onUpdated December 2, 2025

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GoDaddy POS

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Total Rating	3.6
Pricing2.3
Ease Of Use4.5
Features4.3
Customer Service4.2
User Reviews3.4

Pricing Range

$0 - $28.99/month

Contract Length

Month-to-month

Equipment Cost

$0 - $599

GoDaddy POS At A Glance

GoDaddy Payments offers some of the lowest processing fees available for small businesses.
If you already use GoDaddy for a domain, connecting a POS system and hardware is easy.
There is no monthly subscription fee. You only pay when you process transactions.

Pros

No long-term contracts
Low payment processing fees
Competitive hardware options

Cons

Limited integrations
Limited built-in features
Shady contract terms and pricing

Overview

GoDaddy POS is a cloud-based POS system designed using technology acquired from Poynt to simplify the selling process for small businesses. Users don’t need an existing GoDaddy domain to get started with GoDaddy POS.

Table of Contents

GoDaddy POS Pricing
GoDaddy POS Is Best Suited For…
GoDaddy POS Features
Ease Of Use
Customer Service & Support
Payment Processing With GoDaddy POS
GoDaddy POS Contract & Commitment
GoDaddy POS Reviews
Getting Started With GoDaddy POS
Alternatives To GoDaddy POS
Final Verdict Of GoDaddy POS

GoDaddy POS Pricing

Pricing2.3
Software Plans 3.2
Hardware Options 1.5
Payment Processing Fees 2.1

Since our last review update, GoDaddy has made its POS pricing more transparent.

GoDaddy POS Plans	Price	When To Use
Basic	$0/month (included in hardware)	If you only need basic appointment scheduling, eCommerce, marketing, and multichannel selling features.
Point of Sale Plus	$28.99/month (paid annually)	If you want more advanced appointment scheduling and multichannel selling features.

With the purchase of GoDaddy POS hardware, you’ll receive built-in software. However, you can upgrade to the Point of Sale Plus plan, which gives you access to more advanced features. Hardware costs range from $0 - $599.

Here’s a breakdown of what to expect from each plan.

Basic Plan

Basic built-in features include:

Product images & search functions to easily find products
Favorites list for quick access to best-sellers, discounts, and more
Pre-set taxes & discounts
Pre-set tips
Returns
Custom product catalog
Real-time inventory management
Business app integrations
Online store
Selling across marketplaces and social
Online ordering
Sales reports
Pre-authorizations
Split payments
Invoicing
Virtual Terminal
Mobile app payments

Point Of Sale Plus Plan

If you upgrade to this plan, you’ll receive everything already built into the GoDaddy POS hardware, plus:

Lower processing fees
Inventory stock alerts
Buy online, pick up in store
Employee roles and permissions

Note: All new (free) plans start with Premium Plan features for 7 days.

Extra GoDaddy POS Costs & Fees

GoDaddy POS Extra Costs	Price
Chargeback Fee	$15

Users now incur a $15 chargeback fee when a customer files a chargeback. The fee is applied to each separate chargeback and is nonrefundable.

GoDaddy POS Is Best Suited For…

New businesses
Businesses that process under $100K per year
Businesses that are looking to expand into eCommerce

Retail businesses with relatively mid-level revenue and online traffic could also benefit from the affordable plans and payment processing fees, extensive multichannel selling features, and easy-to-use Website Builder and UI.

GoDaddy POS Features

Features4.3
Register Features 5.0
Multichannel Sales 4.4
Store Management 4.2
Niche Features 3.4

Something to consider when you are looking into GoDaddy POS is the lack of built-in features that many businesses would deem necessary. However, it covers the basics, and you can upgrade your plan if you want more advanced features.

GoDaddy POS Features	Availability
Multi-Store Support	Third-party app integration
Contactless Payments
Multi-Channel Selling	With GoDaddy Online integration
Gift Cards	Third-party app integration
Customer Loyalty	Third-party app integration
Marketing Tools	With GoDaddy Online integration
Online Ordering
Inventory Management	Third-party app integration
Reporting
Menu Management	Third-party app integration
Delivery Management
EBT Acceptance
Employee Management	Third-party app integration
Text Messaging	With GoDaddy Online integration

We’ll touch on some of the best built-in features and app integrations below.

Built-In Features

The Poynt Smart Terminal comes with the following built-in apps:

Terminal: Allows you to process orders by price only without a need for a catalog.
Transactions: View or refund recent transactions via the Smart Terminal, Online Store, and mobile app. Also used to print and resend receipts.
Register: Create and process orders using the catalog and your products listed there. Primary app used for processing orders.
Orders: View and fulfill all delivery and pick-up orders placed through your Website and Marketing Online Store.
Manual Entry: Enter a custom amount and manually enter credit card info. Good for phone orders or a card not working with the card reader.
Apps: Subscribe to third-party apps.
Catalog: Create a product catalog and add your products to it. These will be used to build orders in the Register app.
Settlements: Review that day’s transactions and generate reports.
Help: Find support content and run diagnostics on Smart Terminal features.
Calculator: Standard calculator tool.
Settings: Adjust WiFi or cellular network connection, business and receipt settings, connected accessories and printer preferences, and review general info.

GoDaddy Online Integration Features

Check out the “Pricing” section above to learn more about the integrations available to users who choose to purchase a subscription plan for GoDaddy Online along with GoDaddy POS.

Third-Party App Integration Features

The Poynt Smart Terminal can be customized with several third-party apps to make GoDaddy POS work for your business. While they are paid add-ons, most of the apps in the App Center offer free trials so you can decide whether or not the software is worth the extra fees.

Here are some notable inclusions:

Aptito POS: Robust POS solution for restaurant owners.
CRM: Brings customer info, team collaborations, and data-driven marketing campaigns into one hub while connecting easily with the Poynt Smart Terminal.
DAVO Sales Tax: Automatically sets your sales tax aside daily using sales data from GoDaddy Payments. Files and pays sales tax to your state, on time and in full.
Dello: Allows you to accept crypto payments and receive cash.
Gift Cards: Sell physical gift cards in-store and digital gift cards through your website and social media.
Inventoread: Inventory management made easy.
Kitchen Display: Allows you to view, progress, and complete orders on any Smart Terminal or tablet, TV, and phone.
Loyalty: Reward your best customers and keep them coming back.
Online Order Manager: Online ordering for restaurants.
QR Digital Menu: QR code digital menu creation for restaurants, cafes, and bars.
Tableside Order Manager: Allows your customers to order directly from their phones via QR code at their table. Orders are received on the Smart Terminal and can be sent straight to your kitchen printers.
TextIn: SMS marketing features for cultivating customer relationships.
Time Clock: Manages your employee schedules, time tracking, overtime, timecards, and more.
Zero Pay Cash Discount: Offset your merchant service fees without increasing your overall rates. Passes service fees to all customers while giving discounts to those who pay with cash.

POS Hardware

In terms of physical hardware, GoDaddy POS has two options:

GoDaddy Smart Terminal:
GoDaddy Card Reader with Charging Dock:

The Smart Terminal comes with dual screens. The customer-facing screen can be customized with your brand logo and any promotions you’re currently running. This all-in-one terminal includes a built-in payment processor, scanner, printer, and security.

The Card Reader gives you a compact solution to taking payments in person. You can take tap, dip, or swipe card payments, the charging dock is included and you’re able to use the reader on-the-go wherever your business takes you. The only thing needed to use the card reader is a connection to the GoDaddy Mobile App.

Payment Processing Without Hardware

Don’t want or need physical hardware? GoDaddy POS has some options for you.

Pay Links

Use online Pay Links to take payment without a website. You can use Pay Links to get paid via text, email, social media, on a non-GoDaddy website, and even in person. You’ll pay 2.3% + $0 per transaction and can get paid as soon as the next business day.

You can also build your brand by adding an image, logo, and text to your payment link. It’s easy to connect your GoDaddy domain if you have one to create a shorter and easier-to-remember link.

Tap to Pay

Use the GoDaddy Mobile App to accept contactless debit and credit cards, plus Apple Pay and Google Pay using your iPhone or Android phone. There is no extra hardware needed, the transaction fees are 2.3% + $0, and every payment is private and secure via PCI compliance standards. Card numbers are never stored on your phone.

Virtual Terminal

This feature can transform your smartphone, tablet, or computer into a credit card terminal. This method does have the highest transaction fees at 3.3% + $0 but can be useful if you don’t want to deal with purchasing and learning how to use a new piece of POS hardware.

As long as you have an internet connection, you can take payments with your Virtual Terminal. You can use Virtual Terminal to allow customers to prepay on a food delivery over the phone, pay for an appointment or booking with a quick call, and complete invoices which means you can get paid as soon as the next business day.

Ease Of Use

Ease Of Use4.5
Initial Setup 4.8
Customization 4.7
Everyday Use 3.9

Most users report that GoDaddy POS software and hardware are easy to use, integrate with existing and new websites, and offer simple, clean UI that is simple to train new employees on.

The GoDaddy Help Center provides multiple videos, articles, and blog posts walking new users through the onboarding process. There are articles specifically for GoDaddy Payments, the Poynt Smart Terminal, and the Poynt Card Reader.

Check out full courses designed and taught by GoDaddy guides that can make your new employee onboarding process more independent. With high employee turnover, an onboarding process highly dependent on yourself or your existing employees can become draining and increase the root problem. GoDaddy’s Help Center seeks to solve this problem by making easy and quick courses for you and your employees alike.

Customer Service & Support

Customer Service4.2
Personal Support 3.3
Self-Service 5.0

GoDaddy offers three forms of 24/7 customer support.

Phone
Text
Live Chat

GoDaddy POS Customer Service	Availability
Phone Support
Email Support
Support Tickets
Live Chat
Dedicated Support Representative
Knowledge Base or Help Center
Videos & Tutorials
Company Blog
Social Media

The GoDaddy knowledgebase is easy to navigate and uses fairly accessible language, which makes it easy for most customers to find the help they need. The video tutorials are helpful not only for learning how to use GoDaddy POS software/hardware and integrations but also for learning how to take advantage of GoDaddy’s features to grow your business.

Along with the standalone video tutorials, GoDaddy offers How-To courses that are made and taught by GoDaddy Guides. These courses range from 10 – 35 different lessons that take anywhere from 30 minutes to an hour and a half.

Payment Processing With GoDaddy POS

Transaction Type	Includes	Fees
Physical Card	Card transactions made using the Poynt Smart Terminal and/or Poynt Card Reader (Magstripe, EMV, or NFC)	2.3% + $0
eCommerce	Card or Apple/Google Pay transactions processed through your online store or Online Pay Links	2.3% + $0.30
Manual Entry	Card transactions are processed through Virtual Terminal or the keypad on the Smart Terminal or GoDaddy mobile app	3.3% + $0

GoDaddy POS offers in-house payment processing through GoDaddy Payments.

This is how GoDaddy POS makes money. With no traditional monthly subscription plans, they depend heavily on the payment processing fees you pay for every transaction.

GoDaddy POS Contract & Commitment

Because there is no monthly contract, there are very few risks to your business with GoDaddy POS. You don’t need to worry about early termination fees, unexpected plan pricing hikes, or being unable to leave GoDaddy POS for another provider.

What To Watch Out For

One thing we would caution you about is the chargeback fee. While $15 here and there isn’t the end of the world, for some small businesses, it could take one vindictive customer to upset their profits for the month or more permanently.

GoDaddy offers an entire Help Center article explaining chargebacks and how you can dispute them.

Another potential problem with GoDaddy POS is the rising cost year-to-year.

Some reviews mention that while GoDaddy starts as an affordable plan when you add paid apps and re-subscribe for the next year, you can run into higher fees that might be outside your budget. Specifically, there are several that mention large pricing hikes when it comes to renewing.

GoDaddy POS Reviews

User Reviews3.4
Customer Feedback 3.0
Review Site Aggregate 3.5

We would typically average out the reviews from 3-5 review aggregate sites, but there are, unfortunately, very few reviews for GoDaddy POS specifically. Most are for GoDaddy Payments or web hosting services.

We’ve still summarized what reviews on multiple sites say about GoDaddy POS and Payments below.

Like most POS software, there are complaints and praises for customer service, praise for ease of use, and account suspensions/fund holds cited as the reasons users love or dislike GoDaddy POS.

Negative GoDaddy POS Reviews & Complaints

Like pretty much any company, GoDaddy receives complaints regarding their customer service. Some users say it’s difficult to get a reply from customer service while others praise the 24/7 availability and speed that their problems are solved.

The main negative reviews for GoDaddy POS cite unexpected fund holds, account suspensions, overly simple user interface, and general glitches as the reason for their main frustrations with the provider.

Positive GoDaddy POS Reviews

Most positive GoDaddy POS reviews cite the ease of integration with their existing GoDaddy website, the easy-to-use and understand interface, the quick setup time, and the multitude of customer service contact options as the reason users are so happy with the provider.

Even users who don’t have a domain hosted by GoDaddy appreciate how simple it is to integrate the online payment link with their existing website.

Getting Started With GoDaddy POS

It’s simple to get started with GoDaddy POS.

The fastest way (if you need a website) to get started with GoDaddy POS is to create an account and follow their prompts.

You’ll be asked and given prompts to answer the following questions:

What are your main goals?
How do you want to sell?
About how much do you make in sales per year?
What kind of business do you have?
What should we call your business?
How should people visiting your business contact you?

After you’ve completed the brief questionnaire, GoDaddy will present you with a site generated based on your answers. From there, you can edit it via the Website Builder, publish the site as is, or view plans.

Note: All new (free) plans start with Premium Plan features for 7 days.

Alternatives To GoDaddy POS

GoDaddy POS might not be the best fit for your business. The most well-known alternative to GoDaddy POS is Shopify POS.

Shopify POS is another cloud-based POS system that was designed specifically for retail with a heavy focus on eCommerce. Shopify is also an affordable POS system that accepts multiple forms of payment, has a modern UI, and offers multiple integrations.

Shopify POS beats out GoDaddy when it comes to pricing, ease of use, customer service/personal support, and overall customer feedback.

Check out some of the best POS systems for small businesses to learn more about our favorite alternatives to GoDaddy POS.

Final Verdict Of GoDaddy POS

GoDaddy POS Review Summary
Pricing Range	$0 - $28.99/month
Choose If You Need	Low Payment Processing Fees Built-In Comprehensive eCommerce Features Easy-To-Use And Affordable Hardware Options

GoDaddy POS is a great option for businesses just getting off the ground or looking to add eCommerce/marketplace sales to their revenue.

The pricing of GoDaddy POS is difficult to understand and even harder to get a clear answer on, so make sure you read your merchant agreement and any other legal documents thoroughly before you decide to sign any contracts.

The Poynt Smart Terminal and Card Reader are both easy to use and set up compared to other POS hardware options on the market. The Smart Terminal is a great (almost) all-in-one POS option with limited built-in features but a constantly growing pool of third-party app integrations.