CoverWallet lets you compare quotes from multiple insurers and keep all your business insurance in one place. Is it right for your business?
WRITTEN & RESEARCHED BY
Expert Contributor
Last updated onUpdated
REVIEWED BY
Editor & Senior Staff Writer
| Total Rating |
4.2 |
|---|---|
| Pricing4.5 | |
| Features4.2 | |
| Customer Service3.5 | |
| User Reviews3.4 | |
Pricing
Varies by carrierCoverage Options
Wide range of coverage through partner carriersQuote Speed
1-2 daysTable of Contents
CoverWallet is an online platform that helps small businesses compare and purchase insurance policies from multiple providers, while also offering tools to manage those policies in one centralized location.
Positioned as a digital “concierge” service, CoverWallet helps business owners understand their insurance needs, obtain quotes, and manage policies, claims, and payments through a single dashboard.
The platform is designed for ease of use and is great for comparing multiple insurance options quickly, making it a practical choice for busy or first-time business owners.
It’s important to note that CoverWallet is not an insurance carrier. Instead, it operates as a digital insurance marketplace, connecting users with a network of providers, including Liberty Mutual, Chubb, and Progressive.
| Pricing4.5 |
|---|
| Affordability 5.0 |
| Transparency 3.4 |
The cost of business insurance varies widely depending on your industry, location, coverage needs, and other business-specific factors.
As an insurance marketplace, CoverWallet allows users to compare quotes from multiple carriers, making it easier to evaluate pricing across different providers. CoverWallet advertises general liability coverage starting at $39/month, but actual costs will vary based on the details of your business and selected coverage.
To receive a quote from CoverWallet, you can begin the process online by selecting the type of coverage you’re looking for and providing basic business information, such as:
Additional information, such as a Social Security number or federal tax ID, may be required to generate accurate quotes.
Once your information is submitted, CoverWallet will match you with compatible carriers and provide quote options. You may also be contacted by an agent to review your options or gather additional details if needed.
Alternatively, you can contact CoverWallet directly by phone to speak with an agent and receive a quote.
| Features4.2 |
|---|
| Types Of Insurance Offered 4.5 |
| Additional Services 3.5 |
CoverWallet offers a set of digital tools designed to help small businesses manage their insurance policies and stay organized.
CoverWallet connects small businesses with a network of insurance providers offering a wide range of coverage options. Through its platform, users can compare and purchase policies from carriers that offer dozens of different types of business insurance.
Here are some of the most common types of coverage available through CoverWallet’s partner carriers:
CoverWallet is well-suited for small to mid-sized businesses that want an easy way to compare insurance options from multiple providers.
It’s great for business owners who want to save time and potentially reduce costs by shopping across carriers in one place. The platform’s centralized dashboard also makes it easier to manage policies, documents, and compliance requirements.
Businesses with multiple policies or team members may benefit from CoverWallet’s ability to organize coverage in one location and provide shared access to account information.
CoverWallet provides tools to help users initiate and track claims, although claims are ultimately handled by the insurance carrier providing the policy.
Customers can start the claims process by logging into their CoverWallet account and submitting claim details through the My CoverWallet dashboard. The platform will then forward this information to the appropriate insurance carrier.
Users can also track the status of their claims through their account. Policyholders can also contact their insurance carrier directly using the contact information provided in their policy documents.
Customer feedback is generally positive in terms of the convenience of initiating and managing claims through CoverWallet’s platform.
However, overall claims satisfaction can vary depending on the underlying insurance carrier, since that provider is responsible for processing and resolving the claim.
| Customer Service3.5 |
|---|
| Ease Of Claim Filing 4.0 |
| Customer Support 3.0 |
CoverWallet offers several ways to connect with customer support, including phone, email, and live chat. Users can access these options throughout the platform, with prompts to contact a representative when needed.
Live chat is available during business hours, with messages sent after hours typically answered the next business day.
| CoverWallet Customer Service | Availability |
|---|---|
| Phone Support | |
| Email Support | |
| Support Tickets | |
| Live Chat | |
| Dedicated Support Representative | |
| Knowledge Base or Help Center | |
| Videos & Tutorials | |
| Company Blog | |
| Social Media |
CoverWallet also allows users to schedule a callback with a representative, which can be helpful if immediate assistance is not available.
Customer feedback is generally positive regarding the availability of support options, though some users report slower response times and occasional communication issues.
| User Reviews3.4 |
|---|
| User Feedback 4.0 |
| Review Site Aggregate 3.2 |
Customer feedback for CoverWallet is mixed, with reviews varying across platforms. Because CoverWallet operates as a marketplace, some reviews reflect experiences with partner insurance carriers rather than the platform itself.
CoverWallet is accredited by the BBB and holds an A+ rating there.
Some commonly reported concerns include:
Positive feedback often highlights the platform’s convenience and comparison features. Common themes include:
CoverWallet can be a useful option for small business owners who want a straightforward way to compare insurance policies and manage coverage in one place.
The platform is great for those who are new to business insurance or looking to evaluate multiple providers without navigating several different websites. Its centralized dashboard and comparison tools can help simplify the process of finding and managing coverage.
However, some users report slower response times and occasional communication challenges, particularly when working with multiple carrier partners. Additionally, quotes may not always be generated instantly and can require follow-up from an agent.
Research what types of insurance you might need and then add CoverWallet to your list of places to check for comparison costs and quotes when you are ready to start the insurance buying process.
The Merchant Maverick Seal of Approval 🏆
CoverWallet |
|---|
After hours of in-depth research and evaluation, we can confidently recommend this brand to our readers. Get started today and see CoverWallet for yourself.
The Merchant Maverick Seal of Approval 🏆
CoverWallet |
|---|
After hours of in-depth research and evaluation, we can confidently recommend this brand to our readers. Get started today and see CoverWallet for yourself.
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The vendors that appear on this list were chosen by subject matter experts on the basis of product quality, wide usage and availability, and positive reputation.
Merchant Maverick’s ratings are editorial in nature, and are not aggregated from user reviews. Each staff reviewer at Merchant Maverick is a subject matter expert with experience researching, testing, and evaluating small business software and services. The rating of this company or service is based on the author’s expert opinion and analysis of the product, and assessed and seconded by another subject matter expert on staff before publication. Merchant Maverick’s ratings are not influenced by affiliate partnerships.
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Our team of experts spends hours on every review so that we can find the best companies to recommend to our readers. CoverWallet made the cut.
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