Education: AA Liberal Studies, Limestone University
Erica has been writing about small business finance and technology since 2008. She joined Merchant Maverick in 2018 and specializes in researching and reviewing business software, financial products, and other topics to help small businesses manage and grow their operations. Her expertise has been cited in MSN, Reader’s Digest, Vox, U.S. News & World Report, and Real Simple. She is a Certified ProAdvisor for QuickBooks Online and QuickBooks Payroll, a graduate of Limestone University, and currently resides in Greenville, South Carolina.
One form of relief offered to small businesses is the Employee Retention Tax Credit. First introduced in the Coronavirus Aid, Relief, and Economic Security (CARES) Act, this tax credit could be claimed by eligible employers on quarterly tax returns. This program was expanded by the Consolidated Appropriations Act signed into law in December 2020, making the credit accessible to more employers.
The SBA offers a variety of loan programs that vary according to business needs. Its flagship program is the 7(a) loan program, which offers loans for most general business purposes. However, it also offers special programs such as microloans and disaster loans. Find out more about SBA loans, including who qualifies.
QuickBooks Online is cloud-based accounting software. It has the complex accounting capabilities that small business owners need and supports numerous integrations. Quickbooks Online has a lot to offer in terms of features, accounting, and usability.
It’s normal to feel overwhelmed about how much things will cost, but since business insurance is a must (and possibly even a legal requirement) for your small business, we will break down how much you can expect to spend to protect the business you love.
Online payment fraud is a major concern for eCommerce businesses, but adding more security at checkout can also create friction for legitimate customers. That’s the problem 3-D Secure is designed to address. Modern 3-D Secure technology helps card issuers identify risky transactions and verify shoppers when needed, often without interrupting the checkout process. Here’s how […]
AVS is an acronym for the Address Verification Service, a feature that’s used to compare the address given to you by your customer and the billing address on file with the cardholder’s issuing bank. AVS serves two primary functions: (1) to deter fraud by confirming that the customer is the legitimate cardholder, and (2) to help prevent chargebacks by giving you additional information to verify your customer’s identity. Read on for more info.
If you’re a budding eCommerce entrepreneur, it’s critical you understand that the higher risk of fraud for online payments is the primary factor in making the credit card processing rates for this type of transaction significantly higher than for card-present transactions in a brick-and-mortar setting.
Same-day deposits are nearly identical to Square’s Instant Transfer feature. It comes with the same notice that some may have limits, and you may start out with a smaller transfer amount per day and work your way up.
A cross border fee is a credit card processing fee charged whenever a merchant in one country (e.g., the US) accepts payment from a customer whose card originates from another country (e.g., Mexico). Cross-border fees are fixed, non-negotiable fees set by card networks.
Square’s phone customer service hours are from 6 am to 6 pm Pacific time, Monday through Friday. Note that with higher paid subscription tiers, like Square for Restaurants Pro, you have access to Square’s phone support 24/7. Getting a human isn’t always simple, however, as the system will often try and funnel you through its live chat option. If you do have a very specific question and you are two-step verified, you can generally reach someone within a few minutes during business hours or opt to receive a call back. Square has also largely done away with its customer code system for receiving support.
US Business Funding offers many different financial products to help business owners score the capital they need. It is a great choice for equipment financing, SBA loans, or working capital loans. US Business Funding has earned a 95% approval rate and 60-second approvals.
If you default on your SBA loan, you’ll be notified by the lender. If you’re unable to get on track with your loan, your lender may seize your assets. The lender will later reach out to the SBA to receive the guaranteed portion of the loan, and the SBA will contact you seeking payment. If payment isn’t received or an agreement isn’t made, the SBA will report the loan to the Treasury Department, which can take further action against you.
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The vendors that appear on this list were chosen by subject matter experts on the basis of product quality, wide usage and availability, and positive reputation.
Merchant Maverick’s ratings are editorial in nature, and are not aggregated from user reviews. Each staff reviewer at Merchant Maverick is a subject matter expert with experience researching, testing, and evaluating small business software and services. The rating of this company or service is based on the author’s expert opinion and analysis of the product, and assessed and seconded by another subject matter expert on staff before publication. Merchant Maverick’s ratings are not influenced by affiliate partnerships.
Our unbiased reviews and content are supported in part by affiliate partnerships, and we adhere to strict guidelines to preserve editorial integrity. The editorial content on this page is not provided by any of the companies mentioned and has not been reviewed, approved or otherwise endorsed by any of these entities. Opinions expressed here are author’s alone.