Advertiser Disclosure

Erica Seppala

Editor & Senior Staff Writer

7+ Years At Merchant Maverick

Education: AA Liberal Studies, Limestone University

Erica has been writing about small business finance and technology since 2008. She joined Merchant Maverick in 2018 and specializes in researching and reviewing business software, financial products, and other topics to help small businesses manage and grow their operations. Her expertise has been cited in MSN, Reader’s Digest, Vox, U.S. News & World Report, and Real Simple. She is a Certified ProAdvisor for QuickBooks Online and QuickBooks Payroll, a graduate of Limestone University, and currently resides in Greenville, South Carolina.

Merchant Maverick Archives for Erica Seppala | Page 36

How Much Does Small Business Insurance Cost?

It’s normal to feel overwhelmed about how much things will cost, but since business insurance is a must (and possibly even a legal requirement) for your small business, we will break down how much you can expect to spend to protect the business you love.

Read More
Apr 17, 2026 Filed under: Business Insurance

What Is Verified By Visa & How Does 3-D Secure Work?

Online payment fraud is a major concern for eCommerce businesses, but adding more security at checkout can also create friction for legitimate customers. That’s the problem 3-D Secure is designed to address. Modern 3-D Secure technology helps card issuers identify risky transactions and verify shoppers when needed, often without interrupting the checkout process. Here’s how […]

Read More
Jul 19, 2026 Filed under: Credit Card Processing, PCI Compliance
Address Verification Service

What Is AVS For Credit Card Processing?

AVS is an acronym for the Address Verification Service, a feature that’s used to compare the address given to you by your customer and the billing address on file with the cardholder’s issuing bank. AVS serves two primary functions: (1) to deter fraud by confirming that the customer is the legitimate cardholder, and (2) to help prevent chargebacks by giving you additional information to verify your customer’s identity. Read on for more info.

Read More
Jul 20, 2026 Filed under: Credit Card Processing, eCommerce, PCI Compliance

How To Contact Square Customer Service

Square’s phone customer service hours are from 6 am to 6 pm Pacific time, Monday through Friday. Note that with higher paid subscription tiers, like Square for Restaurants Pro, you have access to Square’s phone support 24/7. Getting a human isn’t always simple, however, as the system will often try and funnel you through its live chat option. If you do have a very specific question and you are two-step verified, you can generally reach someone within a few minutes during business hours or opt to receive a call back. Square has also largely done away with its customer code system for receiving support.

Read More
Jul 21, 2026 Filed under: Credit Card Processing
sba default on loan

SBA Loan Default: What Happens When You Default & What You Can Do About It

If you default on your SBA loan, you’ll be notified by the lender. If you’re unable to get on track with your loan, your lender may seize your assets. The lender will later reach out to the SBA to receive the guaranteed portion of the loan, and the SBA will contact you seeking payment. If payment isn’t received or an agreement isn’t made, the SBA will report the loan to the Treasury Department, which can take further action against you.

Read More
Apr 2, 2026 Filed under: Business Loans, Small Business